marketing mix (4Ps) Flashcards

(20 cards)

1
Q

Define
product
product portfolio

A
  • goods/services sold by a business and purchased by customers
  • the range of products owned by a business at any one point in time
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2
Q

Define
branding
brand awareness
brand development

A
  • the extensive use of a symbol, name, or design that is used to identify an org. or product
  • the extent to which people recognize the brand
  • the ongoing/long-term process of improving/enlargening the brand name to increase sales revenue
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3
Q

Define marketing myopia

A
  • when businesses become complacent in product strategy, falling to keep up with market changes
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4
Q

Define product cannibalization

A
  • occurs when 2 brands of a business are competing with each other
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5
Q

Competitive pricing (HL)

A

setting price of products to similar levels of competitors

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6
Q

Contribution pricing (HL)

A

setting price higher than direct production costs to make sure there is a positive contribution made towards payment of indirect costs

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7
Q

Cost-plus/Mark-up pricing

A

adding a % or specific amount of profit to the cost per unit of output to determine selling price

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8
Q

Penetration pricing

A

setting low price to gain entry into a new market

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9
Q

Premium pricing

A

price of product is set much higher than similar competing products (high quality/unique)

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10
Q

Dynamic pricing (HL)

A

varying price of product to reflect changing market demand

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11
Q

Loss leader pricing (e.g. , costco chicken)

A

setting the price of a product below its production costs; purpose is to entice customers to buy other products with high profit margins

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12
Q

Predatory pricing

A

temporarily setting prices so low that competitors cannot compete at a profitable level

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13
Q

Promotion

A

methods used to inform, persuade or remind people about a firm’s products and brands

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14
Q

Informative promotion
Persuasive promotion
Reminder promotion

A
  • alerting the market about a firm’s products
  • convince customers to make a purchase
  • retaining customer awareness/interest in a firm’s products/brands
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15
Q

Above the line promotion

A

paid-for mass media promotion

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16
Q

Examples of above-the-line promotion
- state an advantage & disadvantage of TV /radio

A
  • TV, radio, magazine
  • low cost per exposure for mass market promotion/ production cost is high or absolute cost is high (TV)
  • low cost / low attention
17
Q

Below the line promotion

A

not paid-for mass media promotion

18
Q

Examples of below-the-line marketing
- direct marketing = selling a product straight to the customer (personalized/can be perceived as junk mail)
- personal selling = sales rep. persuading customers to buy (personalized/expensive to hire sales agents)
- sales promotion = short-term incentives to increase interest in the product
- public relations = improving brand image via positive media coverage
- trade shows = promotional events

19
Q

Through-the-line promotion
- find example: TV ads + sales promotion

A

promotional strategies that involve both above and below the line methods

20
Q

Social media marketing

A

a promotional strategy that involves gaining Internt traffic through social media platforms like Instagram or Twitter