Midterm Flashcards
(101 cards)
1
Q
an umbrella term for all written communications used in business relattonships with business partners or for internal communication in the organization
A
Business Correspondence
2
Q
a formal document, with, a set structure and has a very defined format
A
Business Letter
3
Q
It makes communication within the organization clearer and more precise
A
Maintaining a Proper Relationship
4
Q
A business correspondence helps that person in a business to keep a record of all the facts
A
Serves as an Evidence
5
Q
It helps in creating and maintaining goodwill between a business and a customer
A
Create & Maintain Goodwill
6
Q
It helps in removing ambiguity and the doubts of the person involved in the business
A
Formal Communication
7
Q
Any information regarding some resources or any product of market can be easily done.
A
It helps in the expansion of Business
8
Q
refers to the quality of language used and the presentation of the business correspondence or business letter
A
Inner Quality
9
Q
It helps the receiver to understand the message immediately, easily, and clearly.
A
Clear
10
Q
One must not write a business letter in difficult and fancy words
A
Simple
11
Q
The message written in the letter must be concise and to the point.
A
Concise
12
Q
It helps a reader to have a clear picture of the message.
A
Concrete
13
Q
generally means no error in grammar, spelling, punctuating, etc.
A
Accuracy
14
Q
The message must be in a logical way for the clear understanding of the message.
A
Coherent
15
Q
The flow of the message must be consistent.
A
Coherent
16
Q
It helps the readers to know about the issues and the solution to be taken.
A
Complete
17
Q
It should provide all the necessary information.
A
Complete
18
Q
One must also keep in mind that the message should be concise along with the complete details.
A
Complete
19
Q
A writer must always be open, friendly, and honest wording in his letter.
A
Courteous
20
Q
Proper spacing, indention, and use of paragragh should be used.
A
Neatness
21
Q
This contains the return address (usually two or three lines) with the date on the last line.
A
Heading
22
Q
This is the address you are sending your letter to.
A
Inside Address
23
Q
This is always on the left margin.
A
Inside Address
24
Q
It normally begins with the word “Dear” and always includes the person’s last name.
A
Salutation
25
the meat of your letter
Body
26
This short, polite closing ends with a comma.
Complimentary Close
27
It begins at the same column the heading does.
Complimentary Close
28
in this format, the entire letter is justified to the left and single spaced except for a double space between paragraphs
Block
29
the body of the letter and the sender’s and recipient’s addresses are left justified and single spaced in this format, however, the date and closing are tabbed to the center point
Modified Block
30
in it, each paragraph is indented instead of left justified
Semi-Block
31
a professional courtesy, meant to acknowledge the receipt of something, or to acknowledge a fact or an error
Acknowledgment Letters
32
meant to bring to notice an error or a defect
Complaint Letters
33
could be applicable to a company or an individual, and they typically seek a redress or adjustment
Complaint Letters
34
these are letters of request for something or a response to a request sent by someone
Inquiry Letters
35
Essentially documenting a transaction between buyer and seller, this is a legal document
Order Letters
36
generally list the fulfilling of a request or detail steps taken to fulfill a request made by someone
Response Letters
37
these letters are a goodwill-building exercise and are written to build or strengthen any business relationship
Congratulatory Letters
38
these letters, such as dismissal and rejection letters, need to be handled carefully
Bad News Letters
39
these are letters sent to a company or professional seeking help
Letters of Request
40
They are almost always meant for circulation within the organization.
Memos
41
the reader of this type of letter need not be an expert on a particular topic; but on reading the summary, she or he should be able to gain enough information to have a basic understanding of the larger document
Executive Summary
42
sometimes requested from former co-workers that are seeking a letter to go to a new or potentially new employer
Recommendation Letters
43
a written business communication that offers personal qualities and services of the applicant suited to a certain position or job
Application Letter
44
First impressions count. A concise and compelling cover letter is your first chance to stand out and be considered a strong candidate amongst tough competition.
Immediate Value
45
A cover letter is an important way to showcase how your unique combination of skills and experience meets the key requirements of the job description.
Unique Fit
46
It is your chance to show a clear link between your knowledge, experience, and abilities and the needs of the employer
Unique Fit
47
It gives the employer an important insight into your personality and the kind of traits that could add value to their team
Tone
48
It allows you to explain in your own words why you are the best person for the job
Personality
49
A tailored, compelling application letter shows you have taken the time to research the company and understand the employer’s needs and job requirements
Enthusiasm
50
It is an opportunity to express that you are enthusiastic about the role and to demonstrate the value you would add to the employer
Enthusiasm
51
The opening paragraph should not only set the tone of the entire letter; but primarily, it should win the reader’s attention
The beginning of the letter
52
It should convince the reader that the applicant possesses the qualities that the company needs for the job
The beginning of the letter
53
written for positions advertised online, in newspapers, through job search websites, company websites, or word of mouth
Solicited Application Letters
54
indicate that the company has a job opening and is actively looking to hire
Advertised Positions
55
It highlights your skill set and job experience to convince the recruiter that you’re the person for the job
Unsolicited Application Letter
56
They are written for unadvertised positions
Unsolicited or prospecting application letters
57
a document you send with your resume for a position that isn’t officially open
Unsolicited Application Letter
58
contains pertinent information about the applicant that would vouch for his qualifications such as his educational attainment, job experience (s), and personal qualities
The Second Paragraph
59
conclude your letter by thanking the employer for considering you for the position
Final Paragraph
60
a written document that presents a person’s qualifications such as educational background, notable accomplishments, and other pertinent credentials
Resume
61
Resume Formats
● Set one-inch margins on all four sides.
● Pick a 11 or 12pt resume font and stick to it.
● Create a proper resume header format for your contact details.
● Divide your resume into legible resume sections: Contact Information, Resume Summary, Work Experience, Education, Skills.
● Use bullet points to talk about past jobs.
● Be consistent with your resume formatting (e.g., stick to the same date format: for example 11–2018, or November 2018.)
● Use single or 1.15 line spacing.
● Add an extra space before and after each section heading.
● Make your resume as long as it needs to be.
62
it is one in which a person’s experiences are described from most to least recent and focuses on the progression of the person’s career
Chronological Resumé
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highlights the career development of a person as evidenced by the work experience presented in reverse chronological order (most recent job first)
Chronological Resumé
64
highlights the career development of a person as evidenced by the work experience presented in reverse chronological order (most recent job first)
Chronological Resumé
65
The presentation of each work experience includes the following in order
● a period of employment
● the name of employer
● the location of the employer
● the description of the job
66
Chronological Resume Order of Sections
1. Contact information
2. Resume Summary or Resume Objective
3. Work Experience
4. Education
5. Skills
6. Additional Sections
67
this format focuses on your skills and abilities
Functional Resumé
68
lets you emphasize what you’re good at and takes the pressure off of your work experience
Functional Resumé
69
Functional Resumé is also called as
skills-based resume format
70
Functional Resume Order of Sections
1. Contact information
2. Resume Objective
3. Skills Summary
4. Additional Skills
5. Work Experience
6. Education
7. Additional Sections/Miscellaneous
71
emphasizes skills and experience as well as employment history that are relevant to the position you are applying for
Combination Resumé
72
Combination (Hybrid) Resume Order of Sections
1. Contact information
2. Skills Summary
3. Additional Skills
4. Work Experience
5. Education
73
Another word for socializing
Networking
74
You can join professional associations, attend events for graduates of your school, connect with professionals who work in your field, and take every chance you get to meet up, in person or online, with others in your field
Networking
75
Some employers offer incentives to their employees for referring a successful
candidate to the company. It's a win-win situation for everyone.
Referrals
76
You get a new job, and your contact gets a finder's fee for attracting a top-notch
employee.
Referrals
77
a solid surface on a wall where vacancies were
advertised for all to see
Job Boards
78
job vacancies advertised online
Career Websites
79
often targeted toward specific industries, although some job or recruitment fairs are more generalized
Job Fairs
80
The promotional material will include a list of the organizations that will be represented
Job Fairs
81
If you already have your dream employer in mind, go directly to the career section of their website. If you track openings on its site, there's a chance you'll find just the opportunity that you've been waiting for.
Company Websites
82
If you don't see any job listings posted for a company you're particularly interested in, you might consider making this
Cold Call
83
Phone or email people in the organization after finding their contact details on the company website
Cold Calling
84
Ask about upcoming vacancies, and attach a copy of your resume
Cold Calling
85
If you're looking for some professional help in your job search, they can help
Headhunters & Recruiters
86
They actively recruit individuals to fill specific vacancies
Headhunters & Recruiters
87
They often lead to permanent positions
Temporary employment and short-term contracts
88
It's a great way to get a foot in the door or at the very least provide you with useful business contacts to call upon in the future
Temping
89
a great choice for students who are just graduating from college
Internships
90
Billboards, chain letters with a copy of your resume attached, or even pasting your resume to yourself and walking around the city as a human billboard are just some of the methods job-seekers have used to get noticed
Creative or Outlandish Tactics
91
These methods may actually work but be cautious. Be sure that it is appropriate for the industry you're trying to break into.
Creative or Outlandish Tactics
92
should only contain important information
Relevant
93
What should be the margin set for resume formats?
One inch margin on all four sides
94
What font should be picked for resume formats?
11 or 12pt resume font
95
What should be created for your contact details in your resume format?
Proper Resume Header Format
96
What are the sections to be divided in your resume format?
Contact Info
Resume Summary
Work Experience
Education
Skills
97
What should you use in your resume format to talk about past jobs?
Bullet Points
98
In what way should you be consistent in your resume format?
In putting the date
99
What line spacing should you use in your resume format?
single or 1.15 line spacing
100
What should you add before and after each section heading?
An extra space
101
Any ambiguity will lead to misinterpretartion of the message stated.
Clear
