Misc. Flashcards
1
Q
Waste is…
A
Waste is work that causes additional costs but creates no added value
The objective is to increase the proportion of value-adding activities by eliminating waste and accompanying activities
2
Q
Value-adding activity
A
Work that – from the point of view of the customer – directly increases the value of the product (e.g. assembly of parts.) That’s what the customer pays for.
3
Q
Non-value creation
A
Work that does not create direct benefits for the customer, but which is necessary in order to keep operations running (e.g. setting up the machine)
4
Q
The magic triangle has 3 contradictory goals
A
Costs- 100% value creation in all processes
Quality- Zero faults
Deliveries- One-piece flow in sequence of customer requirements in a very short time
