Motivation Flashcards

0
Q

Name a disadvantage of fear as a motivation technique

A

Resentment of the boss
Quitting the job
People not willing to contribute

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1
Q

How does fear motive people to work?

A

Using threats so people are scared of them

People do their job so they’re not punished

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2
Q

Name some non financial methods of motivation

A
Fear
Job rotation 
Job enlargement 
Job enrichment 
Team working 
Award schemes 
Promotion 
Leadership 
The environment
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3
Q

What is job rotation?

A

Moving employees into different roles
Usually preformed on production lines work so people don’t get bored with their job
Only works with jobs that do not require a lot of skill

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4
Q

What is job enlargement?

A

Workers having some different roles to do as well as their own current work. The workers do not have any extra responcibility but gain more skills.

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5
Q

What is the difference between job enlargement and job enrichment?

A

Enrichment gives the worker more responcibilities and may need training rather than only gaining skills.

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6
Q

explain team working and how it benefits a business

A

putting people into teams makes people want to succeed because they dont want to disappoint their team
roles can be split so people are doing what they’re good at which means the business has higher quality products.

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7
Q

what do award schemes do? and give an example

A

improves the self-esteem of employees
gives employees aspirations
example- employee of the month

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8
Q

How does promotion work?

A

the possibility of moving up the business motivates people to work harder

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9
Q

How does the work enviroment affect motivation? and name some changes that could be made

A
If workers are comfortable then they are more likely to do better work
changes- 
music
open-plan offices
staff rest areas
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10
Q

What are the 3 types of leadership?

A

autocratic
democratic
laissez faire

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11
Q

What is an autocratic leader?

A

a leader who will make all the decisions with little or no discussion with other employees

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12
Q

What is laissez-faire leadership?

A

when the leader will decide the main outcomes but the workers choose how they preform their roles

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13
Q

What is a democratic leader?

A

a leader that discusses decisions with their staff

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14
Q

name some methods of financial motivation

A
time rate
overtime pay
salary
piece rate
commission
bonus
profit sharing
fringe benefits
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15
Q

what is time rate?

A

the worker is paid a set sum of money for each hour worked

16
Q

What is a disadvantge to time rate?

A

gives no reward for quality of work so quality of product may be low
may require a clock on clock off system- costs money

17
Q

What is overtime pay? and why might it be used?

A

the time rate may be increased to encourage workers to work extra hours above their normal working week. It is used to meet demand in busy periods e.g. christmas

18
Q

What is a salary and who are they used on?

A

a firm agrees to pay a worker an amount of money per year, divided into 12 monthly payments.
it is used for people where their work is difficult to measure and they have a high level of responsibility

19
Q

what is piece rate? and where is it mainly done?

A

where productivity id measured e.g. a factory

the worker gets paid a sum of money for each item they complete

20
Q

What are the disadvantages of piece rate?

A
workers rush their work which lead to 
high waste
higher costs
poor quality
damage to the reputation of the business
21
Q

what is commission?

A

paid to workers to sell goods, it is an amount of a sale given to the seller