Mundanara Bayles & The BlackCard Flashcards

(16 cards)

1
Q

Management Functions (PLCO):
Planning

A

Planning: Pivot to online training during COVID.

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2
Q

Management Functions (PLCO):
Leading

A

Leading: Bayles uses relational leadership, guided by cultural values.

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3
Q

Management Functions (PLCO):
Controlling

A

Controlling: Maintains quality and consistency in training and branding.

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4
Q

Management Functions (PLCO):
Organising

A

Organising: Teams aligned with Elders, tech adaptation, podcast outreach.

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5
Q

Ethical Theories:
Virtue Ethics

A

Virtue Ethics: Integrity, cultural accountability, lived experience.

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6
Q

Ethical Theories:
Deontology

A

Deontology: Respecting Aboriginal governance and values over shortcuts.

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7
Q

Ethical Theories:
Consequentialism

A

Consequentialism: Online pivot helped broaden access while maintaining mission.

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8
Q

DEI & CSR:
DEI Focus

A

DEI Focus: Inclusion of Aboriginal voices; empowering work with not for communities.

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9
Q

DEI & CSR:
CSR

A

CSR: Proactive strategy — deeply ethical, voluntarily exceeding compliance.

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10
Q

DEI & CSR:
Triple Bottom Line:

A

People: Cultural empowerment, ethical leadership.

Planet: Potential for future Indigenous-led environmental wisdom.

Profit: Long-term strategic value, not volume.

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11
Q

Strategy:
Competitive Advantage

A

Cultural legitimacy

Community ties

Aboriginal governance

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12
Q

Strategy:
Porter’s 5 Forces

A

High buyer power: Corporates comparing cheaper options.

Substitutes: Uni modules, e-learning.

New entrants: Larger firms adding ‘cultural awareness’ to their products.

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13
Q

Strategy:
Business-Level Strategy

A

Business-Level Strategy: Differentiation – deep cultural experience, not cost.

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14
Q

Change Management:
Lewin’s Change Model

A

Unfreeze: COVID halts face-to-face operations.

Change: Launches online modules, podcasts.

Refreeze: Stabilises with national reach and iHeartRadio success.

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15
Q

Organisational Culture:
Visible

A

Visible: Story-driven training, Elders as co-facilitators.

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16
Q

Organisational Culture:
Invisible

A

Invisible: Aboriginal knowledge systems, relational ethics, protocols.