PATIENT CARE Flashcards by P A N E

Any location where healthcare is provided

Health Care Facility

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2 VERBAL SKILLS

SPEECH AND GRAMMAR
HUMOR

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Vocabulary, clarity of voice, and even the organization of sentences must be at an appropriate level for the patient

SPEECH AND GRAMMAR

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should occur face to face

SPEECH AND GRAMMAR

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the music of language; it produces a form of non verbal communication.

PARALANGUAGE

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Patients receive signals about your attitude toward them from the pitch, stress, tone, pauses, speech rate, volume, accent and the quality of your voice.

PARALANGUAGE

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increase the quantity and the quality of the communication and improve the history.

Positive nonverbal cues

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also can be used to improve the history

Negative nonverbal cues

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The radiographer commonly uses three types of touch:

(1) Touching for the emotional support
(2) Touching for emphasis
(3) Touching for palpation

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a gentle pat on the hand or shoulder as a form of

EMOTIONAL SUPPORT

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conveys to patients that the technologist is trying to understand, be emphatic, and cares about them as people.

EMOTIONAL SUPPORT

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involves using touch to highlight or to specify instructions or locations

Touching for emphasis

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is the application of light pressure with the fingers to the body.

*PALPATION

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to locate various bony land marks when positioning patients

*PALPATION

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Effective and precise ____ requires the gentle use of fingertips.

PALPATION

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___s as important as professional appearance

PERSONAL
HYGIENE

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*Personal grooming sends

powerful messages

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Unkempt individuals may prompt patients to suspect that the person’s professional behavior is similar to his or her appearance:________

neglected and disheveled.

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_______is important because it is perceived as relating to confidence and self-esteem.

Posture

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_______may help ensure that question, instructions, and other information have been understood.

eye contact

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Remember that the patient’s _____ is one of the main factors essential to
producing quality radiographs.

cooperation

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____and____ work well
with hearing impaired patients.

Pantomime and demonstration

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As approximately __ months of age, most
infants express definite anxiety when
removed from a familiar person. Permitting

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1 TO 3 YEARS)

TODDLERS

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(3 TO 5 YEARS)

PRESCHOOLERS

PATIENT SELF-DETERMINATION ACT (PSDA) was made law in

1990

are legal documents that are formulated by competent persons and that provide written information concerning the patient’s desires if the patient is unable to make decision on his or her own.

ADVANCE DIRECTIVES

Expresses the patient’s wishes concerning their future medical care

A living will

Appoints an agent that the person trusts to make decisions if the patient is unable to do so.

*Durable Power of Attorney for Health Care

DNR

do-not-resuscitate

*DNR –do-not-resuscitate This may also called

no code order

is considered to refer to all persons who have the same physical characteristics such as skin coloration, body structure, hair color and texture, and facial appearance

RACE

is defined as a shared system of beliefs, values, and behavioral expectations that provide social structure for daily living. This include beliefs, habits, likes and dislikes, customs and ritual of a particular group of people

CULTURE

first to study the process of grieving.

*Dr. Elizabeth Kubler-Ross

the process of grieving

denial anger bargaining depression acceptance

The patient accepts the impending loss and begins to mourn for his or her past life and all that will be lost.

DEPRESSION

The patient’s feels that by becoming the “good and submissive patient may spared or miraculously cured

BARGAINING

like to be held in a familiar position

infants

At approximately ___months of age, children are beginning to develop memories, ideas, and feelings.

*Speaking with simple words that are familiar to children is important, and expecting them to think about what they will feel an hour should be avoided

TODDLERS (1 TO 3 YEARS).

Toddlers

are not yet able to reason logically or understand cause and effect

PRESCHOOLERS (3 TO 5 YEARS)

cannot understand next in line

PRESCHOOLERS (3 TO 5 YEARS)

adolescence focuses on body awareness, and modesty becomes especially important.

early adolescence

Person in this age group are often developing their first real independence and often appreciate being treated as adults in conversation, preferences, and consultation about procedures.

*Middle adolescents

are often focusing on mature relationships with both sexes and may be financially independent.

Late adolescents

are usually entering new roles of responsibility at home in their work

YOUNG ADULTS (25 TO 45 YEARS)

They often experience problems in handling their multitude of new roles and may neglect one area while they concentrate one another.

YOUNG ADULTS (25 TO 45 YEARS)

, most people have found their place in life and tend to be relatively comfortable with their roles and success

MIDDLE-AGED ADULTS

They tend to consider themselves middle-aged

MATURE ADULTS (65 YEARS AND OLDER)

the radiologic technologists should not attempt to interact with them as though they are

geriatric patients

the study of aging of diseases of older adults

GERONTOLOGY

is as important as professional appearance.

Personal hygiene

A doctor of medicine or osteopathy. They often specialize in a specific area of practice and, following licensing, are able to prescribe and supervise the medical care of the patient.

* Physicians

Provide patient care, which is often required 24 hours a day.

* Registered nurses

Work with patients under the supervision of a registered nurse.

* Vocational nurses

Members of a profession who work in the rehabilitative area of health care.

ccupational and physical therapists

Prepares and dispenses medications and oversees the patient’s drug therapy.

* Pharmacist

Maintains or improves the patient’s respiratory status.

* Respiratory therapist

: Analyzes laboratory specimens for pathologic conditions.

* Laboratory technologist:

Counsel patients and refer them for assistance to appropriate agencies.

* Social workers

In addition, the requisition includes the following data

* the patient’s name * gender * date of birth * diagnosis * other patient information that the radiographer uses to verify the correct examination to be performed on the correct patient. M

someone who has been admitted to the hospitals for diagnostic studies or treatment.

inpatient

someone who has come to the hospitals or outpatient center for diagnostic testing or treatment but does not occupy a bed.

outpatient

CHARACTERISTIC OF EFFECTIVE COMMUNICATION

CLEAR CORRECT COMPLETE MESSAGE CONSIDERATION OF THE RECIPIENT PRECISE MESSAGE RELIABILITY SNEDER'S COURTESY

PATIENT CARE Flashcards

(65 cards)