‘war for talent’
McKinsey (1990s)
People’s behaviour is determined by what motivates them. Their performance is a product of both ability and motivation:
Mullins
A good communicator must always be receptive to criticism.
Mullins
State all the facts clearly
I Keep six honest serving-men:
(They taught me all I knew)
Their names are What and Where and When
And How and Why and Who.
Kipling (1902):