Power of Listening Flashcards
(23 cards)
What is listening described as?
An active, intentional, and relational act
Listening is not passive; it involves engagement and connection.
How does good listening contribute in a therapeutic context?
Contributes to trust, validation, and healing
Especially important in trauma-informed and culturally safe practice.
What is mind reading as a barrier to listening?
Assuming what others will say
It prevents genuine engagement.
What does rehearsing refer to in the context of listening blocks?
Planning your reply instead of listening
This can lead to missed information.
What does judging mean as a listening block?
Holding critical opinions that interfere
It can create barriers to understanding.
What is sparring in the context of listening?
Arguing instead of understanding
This approach hinders effective communication.
What does being right prioritize in listening?
Correctness over connection
This can lead to disconnection in conversations.
What does derailing, placating, or comparing involve?
Changing the topic, over-agreeing, or turning it back to self
These behaviors can disrupt the flow of conversation.
What is daydreaming in the context of listening blocks?
Getting lost in thought or memory
This detracts from being present in the conversation.
What does fear of vulnerability or complexity refer to in listening?
Avoiding emotionally charged topics
This can limit deep engagement.
What is Dadirri?
A First Nations concept of deep, respectful, and still listening
It emphasizes quiet awareness and presence.
What does deep listening involve according to Dadirri?
Quiet awareness, patience, and learning through observation
It is about honoring the other person’s voice.
Why is Dadirri significant?
Offers an Aboriginal model of relational listening
It invites contemplation, empathy, and connection.
What is the purpose of restating in listening?
Repeating the speaker’s key words to highlight their core message
Helps the speaker feel heard.
What is the caution to consider when restating?
Avoid mechanical parroting
This can feel insincere to the speaker.
What does paraphrasing involve?
Using your own words to mirror the speaker’s experience
Shows deeper engagement.
What is summarising in the context of listening?
Condensing key points to confirm shared understanding
Aids memory and clarity.
What is the purpose of clarifying questions?
Filling in gaps in understanding
Helps prevent misinterpretation.
What does probing aim to achieve in a conversation?
Deepens understanding by inviting the speaker to expand or explain
Encourages reflection.
What is double listening?
Listening to both the problem story and the alternative/hoped-for story
Supports trauma-informed and culturally safe practice.
What is the difference between claiming and demonstrating understanding?
Claiming is stating ‘I get it’; demonstrating involves paraphrasing and validation
Listening requires showing care and engagement.
How does effective listening relate to trauma-informed practice?
Builds trust and safety
Encourages shared power and agency.
What is a key outcome of effective listening in communication?
Listeners become co-creators in communication
This helps interrupt cycles of invalidation and marginalization.
