Understanding Group Processes Flashcards

(35 cards)

1
Q

What is the primary shift in health care models?

A

From hierarchical to interprofessional team-based models.

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2
Q

What is expected of professionals in health care today?

A

To collaborate and share decision-making.

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3
Q

What benefits do teams bring to health care?

A

Diverse expertise leading to holistic, culturally safe care.

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4
Q

What are the key characteristics of effective group dialogue environments?

A

Safe environments encourage risk-taking and learning.

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5
Q

What negative outcomes can inhospitable groups lead to?

A

Avoidance, defensiveness, or silence.

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6
Q

What questions should groups ask to ensure inclusivity?

A
  • Are all voices heard?
  • Are we inclusive?
  • Can we disagree without blame?
  • Is this space psychologically safe?
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7
Q

What is a key challenge of group work related to time?

A

Group consensus takes longer than individual decisions.

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8
Q

When is group work best utilized?

A

For complex tasks, not crises or routine actions.

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9
Q

What is conformity pressure in group work?

A

Individuals may silence dissent to avoid conflict or go with majority.

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10
Q

What is social loafing?

A

People may contribute less, assuming others will carry the load.

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11
Q

What incident exemplifies failure of shared accountability?

A

The Black Hawk incident.

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12
Q

What are the stages of group dialogue?

A
  • Joining & Inclusion
  • Goaling
  • Main Discussion
  • Closing
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13
Q

What is the focus during the Joining & Inclusion stage?

A

Establish safety, trust, and roles.

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14
Q

What is the purpose of the Goaling stage?

A

Set shared purpose and outcome/process goals.

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15
Q

What do members typically ask in early group dynamics?

A
  • Am I safe here?
  • Do I have a voice?
  • Is this collaborative?
  • Can I speak freely?
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16
Q

What role does trust play in group dynamics?

A

Boosts creativity and openness.

17
Q

What metaphor is used to describe good facilitators?

A

Dinner party hosts.

18
Q

What are process goals in group settings?

A

How the group wants to work (e.g., safe space, active listening).

19
Q

What are outcome goals in group settings?

A

What the group wants to achieve (e.g., identify strategies).

20
Q

What helps with motivation in group settings?

A

Setting clear goals.

21
Q

What is the first facilitation skill for inclusive dialogue?

A

Structuring – Setting clear expectations for safety.

22
Q

What does the mutualising skill in facilitation involve?

A

Noticing shared experiences to build connection.

23
Q

What does filtering/translating in facilitation mean?

A

Reframing venting into reflective dialogue.

24
Q

What is the purpose of limiting in facilitation?

A

Ensuring no one dominates; protecting quieter voices.

25
What are Tuckman's 5 stages of group development?
* Forming * Storming * Norming * Performing * Adjourning
26
What characterizes the Forming stage?
Politeness and uncertainty. Needs structure and clear purpose.
27
What happens during the Storming stage?
Conflict emerges. Needs conflict resolution and role clarity.
28
What is the focus during the Norming stage?
Roles and processes stabilize. Confidence and trust build.
29
What characterizes the Performing stage?
Group becomes effective and collaborative. High engagement.
30
What is the focus of the Adjourning stage?
Wrapping up. Need reflection, closure, and recognition.
31
What are the task roles in group dynamics?
* Leader * Information Provider * Seeker
32
What are maintenance roles in group settings?
* Supporter * Tension Releaser * Harmonizer * Interpreter
33
What are challenging roles in group dynamics?
* Monopolizer * Blocker * Withdrawer * Joker
34
What should be summarized at the end of group conversations?
Key insights, process feedback, takeaways, and next steps.
35
What do models of group work help to reduce?
Anxiety and confusion.