Program Evaluation

Question 1

Continuous Quality Improvement Systems

Answer 1

Step 1 - adopt outcomes and standards

Step 2 - incorporate quality assurance standards and processes through out their work

Step 3 - gather data and information

Step 4 - analyze data and information

Step 5 - use analyses and information to make improvements

Question 2

Program Evaluation

Answer 2

systemic assessment of the processes and/or outcomes of a program with the intent of furthering development and improvement

Question 3

Cost-Benefit Analysis

Answer 3

determines the financial costs of operating a program as compared with the fiscal benefits of its outcomes

cost-benefit ratio to determine the extent to which costs exceed benefits

Question 4

Cost-Effectiveness Analysis

Answer 4

considers the benefits that are not measured in monetary terms

illness prevented and/or lives saved

may focus on most financially efficient way to achieve a defined outcome or the cost of producing an outcome

Question 5

Outcome Assessment

Answer 5

process of determining whether a program has achieved its intended goals

involves collecting evidence through assessment, analyzing data, and using findings to make programmatic changes as needed

continual feedback loops