Project Tools and Documentation

Question 1

Ralph is the project manager for the opening of a new ice cream parlor. The owner is always asking for status updates from Ralph and pushes Ralph to finish with a quality store that is on-time and on-budget. Which role in a RACI matrix would Ralph hold for the entire project?

A. Responsible

B. Accountable

C. Consulted

D. Informed

Answer 1

B. Accountable

Ralph’s role on the project is that he is accountable for all actions on the project and those of the project team. He has the authority to task, delegate, and ensure the quality of the deliverables.

Question 2

Which knowledge management tool would be used for a team to communicate instantly, share information on task ownership and status, and see events for an entire workgroup?

A. Wiki pages

B. Intranet sites

C. Vendor knowledge bases

D. Collaboration tools

Answer 2

D. Collaboration tools

Collaboration tools allow for instant messaging, sharing work screens among team members over the network, and other areas including videoconferencing. A wiki page might be used as a collaboration tool, but the collaboration tool set is much broader than just wiki pages.

Question 3

During a weekly project meeting, a list is kept of any assignments that are handed out during the meeting. What type of project document is this?

A. Issues log

B. Action items

C. Meeting minutes

D. Communication plan

Answer 3

B. Action items

It is critical to capture any assignments that have been handed out, who owns the assignment, and when the task is due. This helps make sure that there is no lapse in completion due to unclear assignments and a lack of clarity on what needs to be completed and by when.

Question 4

The project’s sponsor is reviewing a communication for the project manager. In the document, she reads that the project is on budget, but there was a delay in getting materials from a supplier since the last communication. Which project document is she reading?

A. Status report

B. Scope statement

C. Risk register

D. SCRUM retrospective

Answer 4

A. Status report

A status report is a written document that captures the progress being made on a project, what challenges have materialized, and data on tracking to complete the project on time and on budget.

Question 5

What type of project management tool is depicted here?

A. Process diagram

B. Histogram

C. Pareto chart

D. Gantt chart

Answer 5

A. Process diagram

A process diagram is a visual representation of the steps in a process. Other names for process diagrams include process maps and workflow diagrams.

Question 6

The project schedule contains all of the following elements, EXCEPT

A. Activity start and finish dates

B. Activity duration

C. Activity assignments to resources

D. Authorization for the project to begin

Answer 6

D. Authorization for the project to begin

The project charter is the document that authorizes the project to commence.

Question 7

Nathan is a software game developer assigned to a project to create a revolutionary new virtual reality game. He receives notice that he is to attend a meeting and give a presentation for 45 minutes on the capabilities of the technology that they will be using. Which document did Nathan receive that communicated this requirement?

A. Meeting agenda

B. Meeting minutes

C. Action items

D. Wiki pages

Answer 7

A. Meeting agenda

Publishing a meeting agenda and disseminating it in advance allows team members to be prepared and meetings to be on time and focused and improves the use of team members’ scarce time on a project.

Question 8

Which of the following are a means of communicating the current conditions of a project? (Choose three.)

A. Dashboard information

B. Status report

C. Meeting minutes

D. Meeting agenda

E. Communication plan

F. Project charter

Answer 8

A. Dashboard information

B. Status report

C. Meeting minutes

Meeting agendas, communication plans, and project charters would all fall into the category of planning documents at various levels. Project condition information, or status, can all be gleaned in different forms from dashboard information, status reports, and meeting minutes.

Question 9

Which of the following tools is used for entering data to generate a Gantt chart, WBS, or activity sequence automatically?

A. Process diagram

B. SCRUM retrospective

C. Collaboration tools

D. Project scheduling software

Answer 9

D. Project scheduling software

Standard tools like Microsoft Project or Primavera, plus an exploding market of cloud-based tools, help to automate the creation and updating of the project schedule. More simplistic projects can use Microsoft Excel or a comparable tool.

Question 10

Which knowledge management tool is used to communicate only with internal employees for an entire organization?

A. Wiki pages

B. Intranet sites

C. Internet sites

D. Collaboration tools

Answer 10

B. Intranet sites

Intranet sites are information sites internal to an organization, and they are normally protected by a firewall that requires a form of authentication to gain access to the information. These are great hubs for communicating organizational information.

Question 11

What is a RACI matrix used for?

A. Determining key performance indicators

B. Identifying roles and responsibilities

C. Analyzing risk at a moment in time

D. Presenting status via a dashboard

Answer 11

B. Identifying roles and responsibilities

RACI stands for responsible, accountable, consulted, and informed. At a task or activity level, it identifies who needs to do what action based on the individual’s role.

Question 12

A subject-matter expert who is not directly working on a project receives a phone call to get her opinion on two options facing the team. Which role in a RACI matrix has this stakeholder been assigned?

A. Responsible

B. Accountable

C. Consulted

D. Informed

Answer 12

C. Consulted

Being consulted means that there is a two-way communication that will take place prior to a decision or action being taken for a particular task or decision. This will often vary in a RACI matrix from activity to activity.

Question 13

Carl is the president of a binding company that won the job to bind the books for a new young adult novel. The publishing company needs 100,000 books delivered in 12 days. At the end of each day, Carl asks for the completed number of books to make sure that it is at 8,333 or higher. What does this number represent?

A. MOU

B. AC

C. SPI

D. KPI

Answer 13

D. KPI

A key performance indicator to meet the publisher’s target is to complete 1/12 of the books each day, which would be 8,333. Meeting this target would let Carl know that they are on track to complete the job on time. Missing this number would mean that Carl would have to change the speed of the process, add more personnel, or add more shifts.

Question 14

To which project-centric document would you refer to get a description of the project, find out the key deliverables, and gain an understanding of the success and acceptance criteria for the project?

A. Project charter

B. Scope statement

C. Project schedule

D. Meeting minutes

Answer 14

B. Scope statement

The scope statement is a more detailed explanation of what the project will deliver compared to the project charter, which contains a high-level scope definition.

Question 15

During a regular meeting, the team creates a list that has next steps to be taken, who owns the task, and when it is due. What kind of project documentation does this list represent?

A. Action items

B. Issues log

C. Status report

D. Communication plan

Answer 15

A. Action items

Action items routinely get assigned during meetings, and they are key to capturing what needs to get done, who will do it, and when it needs to get done. This information should be shared with the team after the meeting so that work can be done and follow-up can occur. Action items are those activities that must be completed in order to fulfill the project’s deliverables.

Question 16

In which of the following documents would you find information regarding the high-level budget and milestones for the project?

A. Request for information

B. Scope statement

C. Project charter

D. Action items

Answer 16

C. Project charter

The project charter will also contain high-level information about assumptions, constraints, and risks. Remember, it is also the formal authorization to begin project work.

Question 17

Meghan is a project manager. A team member reported to her an inappropriate and unprofessional interaction with a project team member on a different team. Meghan is not sure to whom this other team member reports. Which project document would help her find the correct person to whom to escalate this issue?

A. RACI matrix

B. Request for proposal

C. Organizational chart

D. Issues log

Answer 17

C. Organizational chart

The organizational chart is a graphic representation of how the project is structured, and it contains the reporting relationships for the project.

Question 18

A construction project has just completed the demolition and grading of a worksite. The project manager needs to update the status of this task and see what the next task is that needs to start. Which project-centric document would the project manager look to for guidance?

A. Project charter

B. Project schedule

C. Action items

D. Dashboard information

Answer 18

B. Project schedule

The project schedule, commonly displayed in the form of Gantt chart, shows the order of tasks, start and end dates, duration, and when using project software can automatically help keep track of the percentage of work completed on a task.

Question 19

During a project meeting, a key stakeholder looks at a report and sees that the schedule now has a yellow setting when last week it was set at green. What kind of data is the stakeholder viewing?

A. Dashboard information

B. Fishbone diagram

C. Project management plan

D. Risk register

Answer 19

A. Dashboard information

A dashboard is a form of a status report that will display conditions of different data elements and key performance indicators to communicate the progress and challenges of the project.

Question 20

What type of project management tool is depicted here?

A. Process diagram

B. Histogram

C. Pareto Chart

D. Gantt Chart

Answer 20

B. Histogram

According to A Guide to the Project Management Body of Knowledge (PMBOK Guide®), Fifth Edition, published by the Project Management Institute (PMI®), a histogram is a special form of a bar chart used to describe central tendency, dispersion, and shape of a statistical distribution.

Question 21

The communication plan contains all of the following components, EXCEPT

A. Stakeholder information needs

B. When information should be distributed

C. Report on status of deliverables and schedule

D. How information will be delivered

Answer 21

C. Report on status of deliverables and schedule

This defines a status report. Although this is a specific type of communication, the need for the report and who it will be sent to would be included in the communication plan. The actual report itself is a different project artifact.

Question 22

Working on a project as a part of college class, Hannah takes notes on what occurs during a meeting, types up the information including action items, and disseminates the final version to the team. What project document did Hannah create?

A. Meeting agenda

B. Meeting minutes

C. Status report

D. Action items

Answer 22

B. Meeting minutes

Having someone assigned to capture what occurs in a meeting and create a written record is very helpful to the efficiency of the project.

Question 23

Bert is a project manager assigned to the development of a new piece of hospital equipment. He is looking for the information that spells out who the stakeholders are, what the high-level scope is, assumptions, constraints, and the authorization to proceed. Which document is Bert looking for?

A. Pareto chart

B. RACI matrix

C. Project charter

D. Balanced score card

Answer 23

C. Project charter

The project charter includes information such as high-level risks, requirements, budget, assumptions, and constraints. Much of this information can be captured within a business case document, which can serve as a starting point for developing the project charter. Remember that the project sponsor is responsible for creating and signing the project charter.

Question 24

What is a document that is distributed prior to a meeting that spells out the topics to be discussed and who will present them at the meeting?

A. Meeting minutes

B. Communication plan

C. Collaboration tools

D. Meeting agenda

Answer 24

D. Meeting agenda

Meeting agendas are distributed in advance of the meeting to allow people to be prepared during the meeting. Some organizations have a standard for delivering the agenda a certain period of time in advance, such as two business days prior to the meeting. This standard can be added to the communications plan to ensure uniformity on the project.

Question 25

Which type of tool would auto-calculate task duration and planned effort by task and allow for assignment and reassignment of resources? A. PERT B. SIPOC-R C. Project scheduling software D. Histograms

Answer 25

C. Project scheduling software Project scheduling software, especially for complex projects, can aid in the ease of tracking data and producing reports. Remember, there is a learning curve for all users whenever a new software tool is introduced on a project.

Question 26

When creating a RACI matrix, how many different positions can/must have the role of accountable? A. Zero B. One C. Two D. Three

Answer 26

B. One For any given task, there must be one, and only one, position that is accountable. Being accountable in a RACI context means that one person is ultimately answerable for the correct and thorough completion of a deliverable or task.

Question 27

The field team sends an update to the project manager letting him know that there were 12 employees at the project site, there were no accidents this week and no issues to report, and that the team is tracking toward on-time completion of their work. The project manager adds this information in a box on a report. What would you call this data provided to the project manager’s report? A. Action items B. Dashboard information C. Organization chart D. Project management plan

Answer 27

B. Dashboard information A dashboard is either an electronic or paper report that shows lots of information in the format of a dashboard display with different “instrumentation panels” showing key performance information from different project areas.

Question 28

Monty can’t remember what the key performance indicators are to help measure success on the product the project team is creating. Where can Monty find this information? A. Issues log B. Scope statement C. Communications plan D. Action items

Answer 28

B. Scope statement The scope statement is a reference for what the product needs to do, what assumptions and constraints have been identified, and what key performance indicators will be used to track and measure the project’s success.

Question 29

Which project plan sets how information will be shared on the project, what the frequency level is with which it will be shared, and with whom will it be shared? A. Meeting agenda B. Action items C. Project charter D. Communication plan

Answer 29

D. Communication plan This plan sets the written communication, meeting schedule, and escalations that should occur to keep the identified stakeholders up to date on project events.

Question 30

What is a set of quantifiable measures that an organization uses to gauge progress toward project goals? A. RACI B. SWOT C. KPI D. NDA

Answer 30

C. KPI Key performance indicators are the critical and quantifiable measures needed to track success factors for a project, product, or an organization. There should be a limited number of “key” indicators that need to be tracked.

Question 31

Susan is working on a project, and she is the lone specialist assigned to complete a deliverable on a task. She will do the work to complete the assignment, and she is the person who must answer for the correct and thorough completion of the deliverable. Which two participation types of a RACI matrix has she been assigned? **(Choose two.)** A. Responsible B. Accountable C. Consulted D. Informed

Answer 31

A. Responsible B. Accountable It is possible for someone to be both responsible and accountable. Remember that there can be only one person who is accountable, but multiple people can be responsible. Where an individual gets assigned to multiple participation types is dependent on the number and quality of staff assigned to the project.

Question 32

What is an inventory of project actions that should be resolved in order to fulfill deliverables? A. Histogram B. Wiki pages C. Action items D. Issues log

Answer 32

C. Action items Action items are comparable to a “to-do” list of activities that need to occur for product completion. Remember that this is a dynamic list that can often grow during the course of the project, specifically in meetings.

Question 33

The project organizational chart would contain all of the following components, EXCEPT A. Project authorization B. Team member organization C. Reporting structures D. Visual representation of data elements

Answer 33

A. Project authorization Project authorization is a component of the project charter, and therefore it is not a component of the organizational chart.

Question 34

Scott is a board director for a nonprofit, and he is looking for an update on the financial aspects of a new project that the organization is attempting. Which document would help bring Scott up to speed on current conditions of the project? A. Issues log B. Project management plan C. SWOT analysis D. Status report

Answer 34

D. Status report A status report or dashboard would allow the stakeholder to get the information on the current conditions of the project. Other performance measurement tools like a balanced scorecard could help give a glimpse into the project.

Question 35

There is a question about a project decision that was made at a gathering earlier in a project. Where should the project manager look to help recall the decision and the circumstances that were discussed? A. Meeting agenda B. Project charter C. Action items list D. Meeting minutes

Answer 35

D. Meeting minutes Meeting minutes help to memorialize details of conversations and decisions that were made in the moment. Often during the course of a project, so much time passes with so many other decisions made that it can be difficult to recall what was done and why. Meeting minutes are a tool to help address those challenges.

Question 36

Which tool provides a visual representation of all of the steps required in a process? A. Process diagram B. Histogram C. Pareto chart D. Project scheduling software

Answer 36

A. Process diagram Process diagrams are often called workflow diagrams, which show all of the steps from start to end in a process.

Question 37

When a RACI matrix is being created, what person or group of people are assign an “R” for responsible? A. The one who is ultimately answerable for the correct and thorough completion of the assignment B. Those whose opinions are needed before work or a decision is undertaken C. Those who do the work needed to complete the task or deliverable D. Those who are kept up-to-date when work or a decision is completed

Answer 37

C. Those who do the work needed to complete the task or deliverable With a RACI matrix, it is easy to get accountable and responsible mixed up, particularly when first creating the matrix. Those who must see the task completed are accountable, whereas the people who will actually do the work are responsible. Keep a sharp eye out to make sure that you don’t get confused.

Question 38

To which document would a project manager refer in order to review the high-level scope, high-level risks, assumptions, and constraints, and to find out who are the key stakeholders? A. Scope statement B. Project charter C. Project management plan D. Meeting agenda

Answer 38

B. Project charter The project charter also gives formal authority to begin the project, and it allows the project manager to begin applying resources to the project.

Question 39

What type of project management tool is depicted here? A. Process diagram B. Histogram C. Pareto chart D. Fishbone diagram

Answer 39

D. Fishbone diagram A fishbone diagram, also called an Ishikawa diagram, is a visualization tool for categorizing the potential causes of a problem in order to identify its root causes.

Question 40

During a meeting, the team reports that Brad is sorely underperforming. The project manager needs either to replace or reassign Brad. Where would this task get captured? A. Meeting agenda B. Lessons learned C. Issues log D. Action items

Answer 40

D. Action items Specific actions that need to get completed are added to the action items list. This list is great during meetings to maintain an accurate track of the tasks that come up during discussion so that they can be successfully undertaken and completed.

Question 41

Which is a special form of a bar chart that visually displays the central tendency, dispersion, and distribution for statistical data? A. Kanban board B. Histogram C. Pareto chart D. SIPOC-R

Answer 41

B. Histogram A histogram can be used to show the frequencies of problem causes to help understand what is needed for preventive or corrective action.

Question 42

Which knowledge management tools allow users to freely create and edit web page content using a web browser? A. Intranet sites B. Wiki pages C. Collaboration tools D. Internet sites

Answer 42

B. Wiki pages Famous sites like Wikipedia are examples of simple web tools that allow users to create content for websites. Often, content can mean the difference between a popular website and one that doesn’t get much web traffic.

Question 43

Troy, Tony, and Hannah are assigned to a project with several activities where their efforts will produce a deliverable. In a RACI matrix context, what role have these project team members been assigned? A. Responsible B. Accountable C. Consulted D. Informed

Answer 43

A. Responsible When you are assigned to be responsible, it means that you are assigned to do the work to achieve the task. There should be at least one role of responsible for every task or activity, but multiple people can be assigned to do work. Be sure not to get this confused with accountable.

Question 44

The project sponsor has decided to make a project manager change. Which project-centric document should the incumbent project manager use to get the new project manager up to speed on the project? A. Project charter B. Action items C. Project schedule D. Project management plan

Answer 44

D. Project management plan The project management plan consists of all project planning documents, including the approved scope statement, schedule, communication plan, and more.

Question 45

Which document provides formal authorization to begin the project and allows the project manager to begin assigning resources to the project? A. Project charter B. Scope statement C. Project management plan D. Request for proposal

Answer 45

A. Project charter The project sponsor is responsible for publishing, signing, and approving the project charter. The document includes high-level elements of requirements, milestones, budget, assumptions, constraints, and risks.

Question 46

A project team tasked with creating a new software application has discovered that the programming needed is twice as complex as they thought it would be, and they have informed the project manager that they will need more resources or will need to push the due date out by two months. Where would this topic get recorded in project documentation? A. Project charter B. Issues log C. Action items D. Risk register

Answer 46

B. Issues log The issues log will maintain a unique identifier for each issue along with a description of the issue, owner, and due date.

Question 47

What type of project management tool is depicted here? A. Process diagram B. Histogram C. Pareto chart D. Gantt chart

Answer 47

C. Pareto chart A Pareto chart contains both a line graph and bars where the individual values are represented in descending order by the bars and the cumulative total is represented by the line.

Question 48

Which of the following is an electronic reporting tool where users can choose elements of the project to monitor project health and status? A. Kanban board B. Project scheduling software C. Vendor knowledge bases D. Dashboard information

Answer 48

D. Dashboard information Dashboards allow users to select which elements they want displayed and reported on. Note: For the exam, look for the electronic delivery of information, but remember that nondynamic dashboards can be effective in meetings as one-page brief sheets.

Question 49

A status report would contain all of the following information, EXCEPT A. Recap of meeting discussion B. Tracking toward deliverables C. Condition of the project compared to the schedule D. Updates on risks and issues

Answer 49

A. Recap of meeting discussion Meeting minutes are used to provide a recap of what was discussed in a meeting.

Question 50

Molly is an expert planner helping to get a new bank branch designed and built to meet customer demand. She indicates that the facility needs to have ATM machines, a drive-through teller, and safe deposit boxes. To which project-centric document would Molly need to make sure that these deliverables are added? A. Project charter B. Scope statement C. Organizational charter D. Project schedule

Answer 50

B. Scope statement The scope statement documents the deliverables required to produce the product or service that the project is creating.

Question 51

Earl is a load master for an international shipping company. They have been hired to move construction equipment to a different continent by the end of the month. He is aware that the planes required to carry the largest equipment are currently booked until the end of the month on another assignment. Where should Earl record this information? A. Risk register B. Action items list C. Issues log D. Status report

Answer 51

C. Issues log The resource conflict with the needed aircraft is an issue that needs to be actively managed, so this would get added to the issues log.

Question 52

There is a delay on a task, and the project sponsor asks if this will have an impact on the entire project. Which document would the project manager reference to see if this task is on the critical path? A. Project charter B. Issues log C. Scope statement D. Project schedule

Answer 52

D. Project schedule The project schedule will have task dependencies and durations for the project manager to compute whether it is on the critical path. Using project software, the critical path can get created automatically.

Question 53

Which type of chart or diagram is used to represent visually the cause and effect of potential problems to help identify their root causes? A. Pareto chart B. Histogram C. Process diagram D. Fishbone diagram

Answer 53

D. Fishbone diagram Fishbone diagrams are also called Ishikawa diagrams based on the causality diagrams created by Kaoru Ishikawa. Fishbone diagrams are a tool used to show causes of specific events.

Question 54

A project stakeholder receives a regular status update for various activities and milestones after they are completed. What role in a RACI matrix has this stakeholder been assigned? A. Responsible B. Accountable C. Consulted D. Informed

Answer 54

D. Informed This stakeholder is designated to be informed, which is a one-way communication that takes place after an action or decision has already been completed.

Question 55

Andy is doing a review of a list that contains active problems on the project, their status, owner, and a due date to get resolution. Which project-centric document is Andy looking at? A. Issues log B. Organizational chart C. Action items D. Status report

Answer 55

A. Issues log The issues log is a numbered list of issues that contains descriptions and the other attributes detailed in the question.

Question 56

At the completion of a meeting, the person who was designated as a scribe types up his notes along with any decisions that were made and any assignments that were handed out. What type of project-centric document is this? A. Action items B. Meeting agenda C. Status report D. Meeting minutes

Answer 56

D. Meeting minutes It is critical to memorialize meetings, especially action items and decisions that were made so that there is a record of lessons learned for audit purposes.

Question 57

What is the comprehensive collection of documents that spells out communication, risk management, project schedule, and scope management? A. Scope statement B. Request for proposal C. Project management plan D. Dashboard information

Answer 57

C. Project management plan The project management plan is the collection of plans created to address budget, time, scope, quality, communication, risk, and other project elements.

Question 58

Emily has logged into the project website and is looking at various elements of the project health and status. What kind of project-centric documentation is Emily looking at? A. Meeting minutes B. Project management plan C. Action items D. Dashboard information

Answer 58

D. Dashboard information A dashboard gives a snapshot of many different elements of the project in “instrumentation panels” on a screen. Note: A dashboard does not have to be electronic, and a single page, printed dashboard can be an effective communication method.

Question 59

When dealing with a RACI chart, which of the following are true? **(Choose three.)** A. RACI is an acronym for responsible, accountable, consulted, and informed. B. RACI is a hierarchical and seniority-based matrix. C. RACI is an acronym for reasonable, accountable, conflicted, and informed. D. A RACI is matrix-based chart. E. A RACI is a form of a SWOT analysis for risk identification. F. A RACI is used to identify roles and responsibilities on a project.

Answer 59

A. RACI is an acronym for responsible, accountable, consulted, and informed. D. A RACI is matrix-based chart. F. A RACI is used to identify roles and responsibilities on a project. A RACI chart is a matrixed-based chart used to identify roles and responsibilities on a project. It stands for responsible, accountable, consulted, and informed.

Question 60

The scope statement contains all of the following components, EXCEPT A. Product description B. Key deliverables C. Activity start and finish dates D. Acceptance criteria

Answer 60

C. Activity start and finish dates The project schedule would contain the information for activity start and finish dates.

Question 61

Nick is a subject-matter expert assigned to a project to host a major soccer tournament. He is providing input on the amount of time each activity of the project will take and in what order they should be attempted. To which document is Nick contributing? A. Project schedule B. Scope statement C. Meeting agenda D. Lessons learned

Answer 61

A. Project schedule The project schedule sets the timing plan for the project of what needs to be done, how long it will take, and in what order.

Question 62

Before an upcoming meeting, Judy sends a document letting everyone know what needs to be discussed, how much time will be allowed to talk about each item, and who needs to be prepared to speak. What type of project-centric document does this represent? A. Action items B. Meeting agenda C. Issues log D. Meeting minutes

Answer 62

B. Meeting agenda An agenda allows for forethought and preparation to occur, and it enables the best use of the scarce time of the project team and stakeholders.

Question 63

Which tool would be used to help find the distribution of issues (or other variables) from highest to lowest as bars on a chart? A. Scatter chart B. Histogram C. Pareto chart D. Run chart

Answer 63

B. Histogram The Pareto principle implies that 20 percent of problems take up 80 percent of a team’s time to deal with them. A Pareto chart is a bar chart that shows the largest concentration of values from greatest to smallest.

Question 64

Which knowledge management tool allows contractors or users of a company’s products to find information about a particular issue or to find a work instruction on how to use a product? A. Collaboration tools B. Social media C. Vendor knowledge bases D. Intranet sites

Answer 64

C. Vendor knowledge bases Vendor knowledge bases can come in two forms: those accessible to all web users and those where only company representatives can access the information. In either case, they help the user to self-service to try to solve a problem without calling a help center.

Question 65

The project management plan consists of all of the following components EXCEPT. **(Choose two.)** A. Project schedule B. Scope plan C. Action items D. Communication plan E. Request for proposal

Answer 65

C. Action items E. Request for proposal Action items are a tactical item used to record a “to do” list in the course of meetings, and a request for proposal is a procurement vehicle to help obtain goods and services. The procurement plan might be a part of the project management plan, but the RFP would ultimately be added to archived project documentation.

Question 66

Simon is a high school intern assigned to help get the word out on a project. He is tasked with creating written reports, sending emails, and creating agendas. Which document would tell Simon what tasks need to be created and at what interval? A. Communication plan B. Lessons learned C. Meeting minutes D. Project schedule

Answer 66

A. Communication plan The communication plan sets the frequency, nature, and content that needs to occur for the project to be successful. It also can include who owns the tasks needed for each communication item.

Question 67

In each meeting, a project team member is identified as the scribe to take notes on the topics, action items, and other issues identified in the meeting. What document is the scribe assigned with creating? A. Meeting minutes B. Status report C. Dashboard information D. Issues log

Answer 67

A. Meeting minutes An effective tool in meetings is to make sure that there are assignments on who is running the meeting, who is the timekeeper, and who will keep the minutes. When a single individual has multiple roles in a meeting, it lessens the quality of the meeting deliverables.

Question 68

Which tool would be used to display observed data in a time sequence? A. Run chart B. Histogram C. Pareto chart D. Scatter diagram

Answer 68

A. Run chart Especially valuable at the beginning of a project, a run chart helps identify information about a process before there is enough information to set dependable control limits.

Question 69

A software development team lets the project manager know that they will need five more days to complete their assigned task. The project manager makes reference to a document and concludes that this will cause a delay of the entire project if nothing else changes. Which document was the project manager using to make this analysis? A. Status report B. Communication plan C. Project schedule D. Scope statement

Answer 69

C. Project schedule The project schedule will serve as a guide throughout the entire project to help track toward completing the project on time. When activities and tasks cause delays, it is important to update the project schedule. Be sure to keep a baseline of the schedule to compare the planned completion time versus the actual time to complete.

Question 70

The project team is required to attend a daily stand-up meeting to discuss the project’s activities and roadblocks. Which document lets the project team know they need to attend this meeting? A. Project schedule B. Communication plan C. Project charter D. Scope statement

Answer 70

B. Communication plan The communication plan documents the types of information needs the stakeholders have, when the information should be shared, and the method of delivery.

Question 71

Pattie is a project manager for a firm that performs accreditations for higher education institutions. They have been asked to perform a review of a university system of three schools, so she starts to create a communication plan, scope plan, and project schedule. Into which project-centric document would this information get added? A. Project management plan B. Business case C. Project charter D. Lessons learned

Answer 71

A. Project management plan The project management plan is a term that refers to all of the planning documents, including the budget and schedule. Other elements might include a quality plan, resource plan, and procurement plan, to name a few.

Question 72

What type of project management tool is depicted here? A. Process diagram B. Histogram C. Pareto chart D. Scatter chart

Answer 72

D. Scatter chart A scatter chart depicts pairs of numerical data to help the analyst look for a correlation or relationship.

Question 73

A new theater production for Halloween is underway. Josh is the director, Vanessa is in charge of costuming, Ren is in charge of set construction, and Seth is in charge of marketing and business operations. Where would this information be captured? A. Project charter B. Communications plan C. Organizational chart D. Balanced score card

Answer 73

C. Organizational chart The organizational chart would have a breakdown of the hierarchy for the project and show where the assignments are for each project function and resource.

Question 74

Which tool would you use to create a regression line to forecast how the change in an independent variable will change a dependent variable? A. Process diagram B. Histogram C. Pareto chart D. Scatter chart

Answer 74

D. Scatter chart A scatter chart can also be called a scatter diagram, and it is used to help identify a correlation between the dependent and independent variables.

Question 75

The project manager is reviewing a plan that contains the communication plan, risk management plan, schedule, quality management plan, and scope statement. Which planning document is the project manager looking at? A. Project charter B. Dashboard information C. Meeting agenda D. Project management plan

Answer 75

D. Project management plan When asked to see the project management plan, there are a lot of people who incorrectly think that this is the project schedule. The project management plan includes the different project plans needed for project success.

Question 76

Which tool would you use to create a visual representation of timelines, start dates, durations, and activity sequences? A. Process diagram B. Pareto chart C. Gantt chart D. Histogram

Answer 76

C. Gantt chart Named after the American engineer and management consultant, Henry Gantt, a Gantt chart allows users to see at a glance information about various activities, start and end dates, duration, activity overlaps, and when the project will start and end.

Question 77

Shane is the project manager assigned to a project, and he is creating a graphic that shows the project leads for each subject area along with the resources assigned to them. What type of document is Shane creating? A. Communication plan B. Pareto diagram C. Fishbone diagram D. Organizational chart

Answer 77

D. Organizational chart The project organizational chart helps to clarify involvement on the project, and it can be used to help create a decision-making matrix indicating who has authority to make certain decisions.

Question 78

The project manager is responsible for the creation, updating, and completion of this collection of documents, spelling out intentions for budget, schedule, scope, communication, and risk. What is this collection of documents called? A. Communication plan B. Project schedule C. Memorandum of understanding D. Project management plan

Answer 78

D. Project management plan The project manager needs to ensure that the project management plan is complete to allow for turnover and lessons learned and to create a project documentation repository.

Question 79

The issues log would capture all the following data components, EXCEPT A. Issue description B. Owner C. Mitigation D. Due date

Answer 79

C. Mitigation Mitigation is associated with the prediction and response to risk where an issues log is tracking active incidents. A correct answer could be tracking what action is to be taken.

Question 80

In the project meeting minutes, there is a section that contains work that was identified in the meeting to be completed along with the name of the person to perform the work and a due date. What does this section of the meeting minutes represent? A. Dashboard information B. Kanban board C. SIPOC-R D. Action items

Answer 80

D. Action items It is possible that action items are also kept in an electronic list, or on flip chart paper kept in the project room. Regardless of how the list is kept, remember to make sure that each item is assigned to a team member and that they are clear on what needs to be done and by when.

Question 81

Which knowledge management tool would an organization use to provide information to the general public, customers, and partners? A. Social media B. Intranet sites C. Internet sites D. Vendor knowledge bases

Answer 81

C. Internet sites The World Wide Web component of the Internet has transformed how users expect to get information about a company’s products and services.

Question 82

Jean is looking at a visual representation of the reporting structures that describe the project team member organization. What project-centric document is she looking at? A. Project charter B. Project schedule C. Organizational chart D. Communication plan

Answer 82

C. Organizational chart The organizational chart will spell out who reports to whom and what teams might exist within the project.

Question 83

The project charter accomplishes all of the following project components, EXCEPT A. Sets high-level scope, budget, and milestones B. Sets the hierarchical reporting structure for the project C. Authorizes the project to begin D. Authorizes resources to begin to be applied to the project

Answer 83

B. Sets the hierarchical reporting structure for the project The organizational chart for the project sets the hierarchical reporting structure of the project. All other options describe the project charter.

Question 84

Amelia is struggling to get a meeting with a key subject matter expert to gather project requirements within the planned timeframe. Where should this information be recorded? A. Communication plan B. Issues log C. Project schedule D. Action items

Answer 84

B. Issues log The issues log helps to manage items that need to be monitored and/or escalated to minimize the impact on the project team.

Question 85

During a regular check-in meeting with stakeholders, the project manager presents information on all task areas. Each task area has a column for time, cost, resources, risks, issues, and changes, and each item shows a red, yellow, or green indication representing the condition of each task in each area. What project-centric document is being presented? A. Process diagram B. Gantt chart C. Dashboard information D. Run chart

Answer 85

C. Dashboard information A dashboard is a form of a status report that displays summary information from lots of different areas of the project to present a snapshot of key information for analysis and discussion.

Question 86

The project sponsor has asked that the stakeholders be brought up to speed on project deliverables, schedule, risks, and issues. What is the project sponsor asking for? A. Meeting agenda B. Status report C. Action items D. Meeting minutes

Answer 86

B. Status report For longer and more complex projects, status reports become critical to making sure that stakeholders stay current on the progress, risks, and issues facing the project.

Question 87

A large, global project to create a new movie has over a thousand individuals assigned to the project. The project manager needs to find out which individuals are working with the second production unit. Which project-centric document would help give her this information? A. Organizational chart B. RACI matrix C. Fishbone diagram D. Project charter

Answer 87

A. Organizational chart The organizational chart describes the project team member organization and identifies reporting structures.

Question 88

The project manager is working with the project team on a weekly document explaining to stakeholders what tasks have been completed, how much budget has been spent, what issues exist, and any risks that are affecting the project. What document are they working on? A. Issues log B. Action items C. Status report D. Project management plan

Answer 88

C. Status report A status report explains high-level detail on the progress and challenges the project is experiencing. The cadence, or frequency, of the report will be set by the communication plan.

Question 89

A new team member is added to a project and asks a question about what work needs to get done and how the team will know that they are successful. Which document would help answer the questions that this team member is asking? A. Project charter B. Project schedule C. Action items D. Scope statement

Answer 89

D. Scope statement The scope statement will document the product description, key deliverables, success and acceptance criteria, and key performance indicators.

Question 90

The project coordinator has been instructed to send a weekly status update, by email, to an identified group of stakeholders. Which document would instruct the project coordinator to perform this activity? A. Project charter B. Project schedule C. RACI matrix D. Communication plan

Answer 90

D. Communication plan The method, cadence, target audience, and subject matter for various communications are spelled out in the communication plan.

Question 91

A project team member learns from an email that she will need to give a brief presentation at the next meeting to outline the problem facing her team’s tasks on the project along with possible solutions. Which project-centric document is this team member looking at? A. Meeting agenda B. Meeting minutes C. Status report D. Project schedule

Answer 91

A. Meeting agenda Meeting agendas are distributed in advance of the meeting to allow for people to be prepared during the meeting.

Question 92

DewDrops is wondering about the timeliness of their checkout process. Danielle has been tasked with creating a tool to track and display this observed data. What output should she create? A. Pareto chart B. Histogram C. Run chart D. Scatter diagram

Answer 92

C. Run chart Especially valuable at the beginning of a project, a run chart helps identify information about a process before there is enough information to set dependable control limits.

Question 93

What is the only role in a RACI matrix that can only be assigned once per task? A. Responsible B. Accountable C. Consulted D. Informed

Answer 93

B. Accountable There can be one, and only one, person who is accountable per task in a RACI matrix.

Question 94

Wigit Construction has reviewed an RFP response and has reached an agreement with the seller. How should they communicate the quantity of goods and services they need and the price that will be paid? A. Time and materials B. Purchase order C. Cost-reimbursable contract D. Fixed-price contract

Answer 94

B. Purchase order A purchase order is a legally binding agreement that guarantees the delivery of goods and services along with the agreed upon compensation.

Question 95

We are here for you! is a temporary staffing firm that has sent two administrative assistants to a project to help keep up with demand. What is the best contract vehicle for them to use to deliver this service? A. Cost-reimbursable contract B. Purchase order C. Fixed-price contract D. Time and materials

Answer 95

D. Time and materials Time and materials contracts set an hourly rate for a contract worker. We are here for you! would get compensated only for the hours the two administrative assistants work for the project or organization.

Question 96

Two government agencies have agreed to work with each other on a major project. They spend some time creating a memorandum of understanding (MOU) that both parties sign. What best describes what the MOU represents? A. Mutually binding document B. Non-mutually binding document C. An announcement of each agency’s intentions D. Procurement method to gain more information

Answer 96

A. Mutually binding document An MOU is a binding agreement between multiple parties. A legal agreement between two government organizations is also known as an intergovernmental agreement, but that will likely not be on the test.

Question 97

DewDrops has just completed a document with a customer. The document describes the services DewDrops will provide to the customer, what amount they will be paid, and what penalties DewDrops will face if they fail to deliver. What type of document is this? A. Request for proposal B. Warranty C. Nondisclosure agreement D. Contract

Answer 97

D. Contract This document would be a legally enforceable contract that guarantees service, payment, and delivery.

Question 98

Hugh has been asked to investigate a new line of medical equipment for a hospital that an executive saw at a trade show. The hospital has no idea who supplies this equipment or how much it might cost. What is the appropriate procurement method Hugh should pursue? A. SOW B. RFI C. RFP D. RFQ

Answer 98

B. RFI When there is inadequate information to make a determination to pursue a purchase, a request for information (RFI) can help the buyer gather information to make an informed decision. An RFQ is not an appropriate response in this scenario because Hugh’s company is not ready to purchase, at which point a time-limited quote would be useful. They are only investigating at this point.

Question 99

What is a SOW? A. A procurement method intended to obtain more information about goods and services B. A procurement method designed to invite bids, review, select, and purchase goods or services C. A procurement document that details the goods and services to be procured from outside the organization D. A meeting with prospective vendors prior to completing a proposal

Answer 99

C. A procurement document that details the goods and services to be procured from outside the organization In order for a vendor proposal to be accurate and meaningful to the organization that publishes an RFP (request for proposal), there must be a complete written explanation of the goods or services that are needed. This is known as a statement of work, or SOW.

Question 100

Wigitcom is looking for a new storage solution to handle its increasing data needs. They are unclear exactly what kind of solution they might need, or even what vendors could sell them a solution. What is the best procurement method they should use? A. Request for proposal (RFP) B. Request for quotation (RFQ) C. Request for information (RFI) D. Statement of work (SOW)

Answer 100

C. Request for information (RFI) An RFI will provide information to Wigitcom to help them make a determination as to what solutions are available, which vendors can help, and the order of magnitude estimate to the costs.