Quality & Integration (week 10) Flashcards
(16 cards)
What is quality management?
The processes and activities that determine quality policies, objectives, responsibilities and products
What is a quality management system (QMS)?
A system of policies and procedures used to continually improve processes & activities. The system will ensure project requirements and that they are met & validated.
E.g. ISO 9001
What are the steps of Quality Management?
- Plan quality management
- Perform quality assurance
- Control quality
What are the tools & techniques for quality management?
- Benchmarking
- Statistical sampling
- Cost-benefit analysis
- Auditing
- Process analysis
- Seven basic quality tools
What are the 7 Basic Quality Tools?
- Process flow diagram
- Check sheet
- Histogram
- Pareto diagram
- Cause & effect diagram
- Scatter diagram
- Control charts
What does planning quality management involve?
- Identify quality requirements and/or standards
- Identify deliverables
- Document how the project will achieve compliance
What does perform quality assurance involve?
Audits - identify good & best practice - identify non-conformance - improve implementation Process Analysis - lessons learned - root cause analysis - develop preventative analysis
What does controlling quality involve?
- 7 Basic Quality Tools
- Statistical sampling
- Inspections
What is the contents of the Quality Plan?
- Purpose of Quality Plan
- Quality Management Method (Quality plan process, Quality standards, Quality managers responsibilities)
- Quality Assurance Procedure & Monitoring Process
- Project Quality Control Procedures (Test & acceptance process, Acceptance criteria)
- Quality Audit Log
- Quality Review Process
What is the Safety Management System (SMS)?
The reduction of risk to a level that is as low as is reasonably possible. It should be part of the culture, the way people do their jobs
What is Section 7.30 of the National OH&S Strategy?
- 30 A person with control of a construction project where five or more persons are working, or are likely to be working, simultaneously on a construction site must ensure that:
a) a site specific OH&S management plan is prepared before the work commences
b) the plan is monitored, maintained and kept up to date during the course of the work
What is Section 7.31 of the National OH&S Strategy?
- 31 The person with control of the construction project must ensure that the OH&S management plan includes:
a) a statement of responsibilities, listing the names, positions & responsibilities of all persons who will have specific responsibilities on the site for OH&S
b) the detail of arrangement for ensuring compliance with the OH&S induction training requirements of this national standard
c) the detail of arrangements for the co-ordination of health & safety issues of persons engaged to undertake construction work
d) the detail of arrangements of managing occupational health & safety incidents when they occur, including the identities of and contact details of all persons who will be available to prevent, prepare for, respond to and manage recovery from such incidents
e) any site safety rules, with the detail of arrangements for ensuring that all persons at the site, whether employees, contractors, suppliers or visitors, are informed of the rules
f) the hazard identification, risk assessment and risk control information for all work actives assessed as having safety risks
g) the safe work method statements for all high-risk construction work
What are the General Health & Safety Provisions?
- Existing services
- Traffic control
- Lighting
- Access & egress
- Public access
- Emergency procedures
- First aid & medical attention
- Electricity supply
- Housekeeping
- Exposure to elements
- Provision of amenities
What is the document for Environmental Management?
ISO 14000: Department of Environmental and Heritage Protection
What does environmental management involve?
land, flora & fauna, biosecurity, water quality & resources, flooding & regulated dams, air, noise & vibration, waste management, cultural heritage, social & economic, transport, hazards & safety
What does an Environmental Management Plan comprise of?
- Proposed project
- Site description
- Proposed construction & operations
- Assessment of critical matters
- Environmental impact assessment
- Environmental monitoring & compliance
- Control of environmental management
- Major incident plan
