Quality Management Flashcards
Which of the following is an example of an external customer?
A blood donor
What is a function of the quality committee or quality council?
to set priorities for quality improvements
What is the main purpose of linking Current Good Manufacturing Practices (CGMPs) to process control?
to build quality into the manufacturing process from beginning to the end
Which of the following might lead to unacceptable quality control results?
a technician who has not worked in the area for several months
a deteriorated “Anti-A”
an uncalibrated serofuge
A control chart can be used for which of the following:
ALT levels on donated blood units
As part of postemployment departmental training, a medical technologist was give 10 known blood samples to analyze for ABO specificity. This is referred to as:
competence assessment
Which of the following statements is true concerning equipment?
frequency of testing is determined by manufacturer recommendations
When a new assay is implemented what measure is taken to determine equivalency?
lot to lot testing of new and old lot numbers of reagent
Which continuous improvement cycle component ensures the finished product has met required specifications?
Assess
A physician complains that she has not received a test report from the blood bank.
prepare a copy of the report form
