quiz 1 Flashcards

1
Q

organizational status

A

structured hierarchically, equality, and inequality of power

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2
Q

intimacy

A

work focused, or more personal

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3
Q

choice

A

who we willingly engage with

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4
Q

workplace values

A

beliefs about work performances, dedication, relationships

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5
Q

workplace norms

A

guidelines for appropriate language, communication, relationships

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6
Q

workplace artifacts

A

objects, structures, physical, layout, dress code

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7
Q

quiet-quitting

A

those who show up to work and do the minimum required but not much else. taking a step back from extra work, committees, and socialization with coworkers

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8
Q

statistic - in 2022, what percent of the workforce was considering leaving their jobs in the coming year due to unsustainable workloads?

A

43%

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9
Q

nature of information

A

type of information that flows, work/rumors

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10
Q

modality/sensory channels

A

face to face, email, video

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11
Q

virtual networks

A

only through online

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12
Q

network density

A

how connected each member is

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13
Q

workplace cliques

A

coworkers who share the same values, can be positive and negative

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14
Q

defensive climate

A

unfriendly, rigid, and unsupportive

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15
Q

supportive climate

A

warm, open, and supportive

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16
Q

cyberslacking

A

spending time using the internet at work for reasons not related to your job

17
Q

statistic - what percentage of employees waste around 30 minutes a day on social media/internet?

18
Q

mixed status relationship

A

relationship with different status

19
Q

supervisory relationships

A

one person outranks and supervises another

20
Q

upward communication

A

communication from subordinates to superiors

21
Q

advocacy

A

messages with your supervisors preferences

22
Q

downward communication

A

communication with subordinates

23
Q

workplace romances

A

romances in the workplace–women can suffer more negative consequences

24
Q

statistic - what percent of US workers are currently involved or have been involved in workplace romance?

25
statistic - what percent of americans have suffered abusive conduct at work?
30%
26
statistic - an estimated amount of how many americans are bullied at work?
48.6 million
27
workplace bullying
unethical and unfavorable treatment of others
28
quid pro quo harassment
supervisor wants sexual favors
29
hostile work environment
an intimidating, hostile, or offensive work environment because of sexual conduct or gender-based hostility
30
nonassertive
don't assert your rights, fail to stand up for self
31
aggresive
think little of others, others rights may be violated
32
assertive
act in your own best interest, direct, honest
33
workplace telepressure
pressure to always be connected to the workplace and respond immediately to workplace communication
34
professional peers
employees holding positions of similar organizational status who have no formal authority over one another
35
information peers
equivalent status coworkers with whom our communications is limited to work-related content
36
collegial peers
coworkers we consider friends
37
special peers
equivalent status coworkers with whom we share very high levels of emotional support, career related feedback, and trust
38
virtual peers
coworkers who communicate mainly through phone, email and video chat