quiz 6

Question 1

implicit bias

Answer 1

we have a bias when, rather than being neutral, we have a preference for a person or group of people. we use the term “implicit bias” to describe when we have attitudes toward people or associate stereotypes with them without our conscious knowledge. implicit bias can become an explicit bias

Question 2

explicit bias

Answer 2

individuals are aware of their prejudices and attitudes toward certain groups. positive or negative preferences for a particular group are conscious

Question 3

stage 1

Answer 3

focusing on certain sights, sounds, tastes, touches, or smells, in our environment

Question 4

salience

Answer 4

the degree to which particular people or aspects of their communication attract our attention, loud/catchy

Question 5

selective exposure

Answer 5

reinforces pre-existing views; when you focus on information that confirms current attitudes

Question 6

change blindness

Answer 6

fail to detect change, don’t notice it. something changes without being noticed by the observer

Question 7

stage 2 - organization

Answer 7

structuring information into a coherent pattern

Question 8

punctuation

Answer 8

structuring information into a chronological sequence that matches how your experienced the order of events

Question 9

stage 3 - interpretation

Answer 9

assigning meaning to information

Question 10

schemata

Answer 10

mental structures that contain information

Question 11

confirmation bias

Answer 11

to search for or interpret information in a way that confirms ones preconceptions

Question 12

internal attributes

Answer 12

presume that a persons communication or behavior stems from internal causes, character/personality

Question 13

external attributes

Answer 13

a person’s communications are caused by factors unrelated to personal qualities, situational/outside

Question 14

fundamental attribution error

Answer 14

the tendency to attribute others behaviors solely to internal causes rather than external ones

Question 15

ingroupers

Answer 15

people who are fundamentally similar to yourself

Question 16

outgroupers

Answer 16

people who aren’t similar to you

Question 17

empathy (single)

Answer 17

feeling “into” others thoughts and emotions, perspective taking, and empathic concern

Question 18

_____ of people with empathic leaders reported their workplace was inclusive compared with only _____ of those with less empathetic leadership

Answer 18

50%, 17%

Question 19

perception checking

Answer 19

check your: punctuation, knowledge, attributions, personal, influences, impressions

Question 20

gestalt

Answer 20

a general sense of positive or negative

Question 21

positively bias

Answer 21

when gestalts are formed, they are more likely to be positive than negative

Question 22

halo effect

Answer 22

positively interpret what someone says or does because we have a positive gestalt

Question 23

negativity bias

Answer 23

place emphasis on the negative info

Question 24

horn effect

Answer 24

negatively interpret what someone does because we have a negative gestalt

Question 25

emotional intelligence

Answer 25

the ability to interpret emotions accurately and to use this information to manage emotions, communicate them competently, and solve relationship problems

Question 26

emotional intelligence is responsible for _____ of job success and _____ of fortune 500 companies use emotional intelligence training

Answer 26

58%, 75%

Question 27

self awarness

Answer 27

the ability to recognize and understand your own emotions. you are aware of how others perceive you and the impact you have on others

Question 28

self regulation

Answer 28

managing your emotions. you show certain emotions appropriately depending on what is necessary and beneficial

Question 29

motivation

Answer 29

passion to fulfill inner needs and goals. set goals, take initiative, and be action-oriented

Question 30

empathy

Answer 30

understand other people's feelings and see things from their point of view. feeling into others thoughts and emotions

Question 31

social skills

Answer 31

being able to interact well with others, active listening, strong interpersonal communication

Question 32

primary emotions

Answer 32

consist of behavioral displays across cultures: joy, surprise, sadness, anger, fear, disgust

Question 33

_____ experienced sadness, _____ experienced anger, and _____ experienced enjoyment the day before

Answer 33

27%, 23%, 72%

Question 34

blended emotions

Answer 34

feel two or more primary emotions simultaneously

Question 35

emotional contaigion

Answer 35

when the experience of the same emotion rapidly spreads from one person to others

Question 36

emotion sharing

Answer 36

disclosing emotions, talking about them, pondering them

Question 37

universal grief ecperiences

Answer 37

but no one grieves/experiences it the same

Question 38

emotion sharing grief

Answer 38

talking, support groups