in a leadership role one must have certain characteristics those quality of leader are
-motivates other
-personal and professional accountability
-visionary
the part of orientation process;
speaker from hr
infection control
hospital safety
security
Hospital wide orientation
code pink
infant abduction
define diaster
Local resources are overwhelmed
define emergency
Able to manage event with local resources
define triage
Management of life-threatening emergencies
Which of the following has been shown to be a powerful tool and helping healthcare organizations become safer and more efficient and focus on patient centered care?
performance improvement, total quality improvement, quality improvement
When organization of a group meets what is important to consider?
Starting and ending on time
One reason a team may be ineffective is…
The team may be “owned” by a few individuals who make most of the decisions
What are three characteristics of an effective team?
-Moves an agenda forward
-Willing to participate in decision-making process
-Works interdependently
Why is the team assessment questionnaire used?
To evaluate a teams effectiveness
What is the best teaching your post for a culture diverse group?
Visual aids
What is not following proper etiquette in an email?
ALL CAPS
Highest priority of a RN job?
Administering a STAT medication
Competent staff members are…
Employees qualified to perform according to professional standards
Mandatory of new content of a new orientation
-fire safety
-infection control
-blood-borne pathogens
One common outcome to assess patient satisfaction is…
Patient completes a patient survey after going home from discharge
What 3 Core measures are common outcomes for units in a hospital?
infection rates, patient satisfaction, and performance skills
A majority of health organizations across the USA measure patient satisfaction by what two common vendors?
-pressganey
-gallup
