Rudimentary Skills in Counseling

Question 1

___ involves actively paying attention to clients.

Answer 1

Attending

Question 2

___ is accomplished through presence and focus.

Answer 2

Attending

Question 3

Under attending, to be present or fully focused on clients means paying attention to ___ (the content) and ___ (the process).

Answer 3

What they say;
How it is said

Question 4

Under attending, ___ involves counselors putting aside their (personal_ issues to attend to clients.

Answer 4

Bracketing

Question 5

___ may entail nodding one’s head, verbal tracking (i.e., staying on the topic the client brings up), accurate summarization, and an ability to have the client feel heard.

Answer 5

Active Listening

Question 6

___ helps therapists attend to what is being communicated by conveying to clients a sense of what they are picking up from them.

Answer 6

Reflection

Question 7

Under reflections, ___ is repeating everything the client says (for the last part).

Answer 7

Parroting

Question 8

___ is demonstrating that they have heard what their client has conveyed and accepting people without conditions.

Answer 8

Validating

Question 9

Under validating, it is mentioned that ___ is predicated on the skill of circumventing others’ fight or flight responses in a way that allows them to hear what is trying to be conveyed (without withdrawing or reacting strongly).

Answer 9

Effective communication

Question 10

___ is the key to circumventing others’ fight or flight responses.

Answer 10

Validation or validating

Question 11

Under validating, the faster a solution is presented to a client, the less her ___ has been considered.

Answer 11

autonomy

Question 12

___ seems to be more effective than handing them answers.

Answer 12

Validating (clients)

Question 13

___ is necessary, but by no means is it always sufficient for change.

Answer 13

Validation

Question 14

The skill of ___ is being described in this statement: “Once a person believes he has been heard, he will be more open to the process of counseling.”

Answer 14

Validating

Question 15

___ is getting as much information as is necessary.

Answer 15

Getting Information

Question 16

___ is often accomplished when counselors are aware of the difference between ___ (what is said) and ___ (how it is said).

Answer 16

Questioning
Content;
Process

Question 17

Under questioning, by focusing on the client’s process rather than content, counselors move the focus from ___ to ___.

Answer 17

external;
internal

Question 18

Under questioning, ___ allow clients to explore their inner selves for answers that can reveal a great deal about their psyches.

Answer 18

Open-ended questions

Question 19

Under questioning, ___ can be an excellent tool to use with an overly loquacious client.

Answer 19

Close-ended questions

Question 20

___ means understanding and sharing the feelings of another.

Answer 20

Empathizing

Question 21

___ means telling someone something about your life, something about you personally.

Answer 21

Self-disclosure

Question 22

Under self-disclosure, ___ means that a therapist’s personal life is hidden.

Answer 22

Remaining veiled

Question 23

Under self-disclosure, ___ is the concept that we want to give back to others when they have given to us.

Answer 23

Recriprocity

Question 24

___ is the counselor’s job to help the client focus on the issue at hand.

Answer 24

Focusing

Question 25

The tendency for clients to deviate from the issue at hand may occur for several reasons:
1. Get ___ in the details of their story;
2. Subconsciously noticing that the therapist is reinforcing certain parts of the story;
3. Strong sense of ___ (they want to change, they don’t want to change)

Answer 25

The tendency for clients to deviate from the issue at hand may occur for several reasons:
1. Get sidetracked in the details of their story
2. Subconsciously noticing that the therapist is reinforcing certain parts of the story.
3. Strong sense of ambivalence (they want to change, they don’t want to change)

Question 26

___ involves two primary skills for therapists. The first to be able accept feedback themselves, and the second is to be able to circumvent the error of language.

Answer 26

Providing Feedback

Question 27

Providing effective feedback involves two primary skills for therapists, namely: ___ and ___.

Answer 27

to be able to accept feedback themselves;
to be able to circumvent the error of language

Question 28

Under providing feedback, people are much more likely to respect what they see as opposed to what they are told. Therefore, counselors must ___, and that begins with being able to ___, even when it is not always easy for people.

Answer 28

live out;
accept feedback

Question 29

___, as described by Kell and Mueller (1966), effective counseling relationships as antithetical rather than complementary.

Answer 29

Confrontation

Question 30

Kell and Mueller (1966) described effective counseling relationships as ___ rather than ___.

Answer 30

Antithetical;
Complementary

Question 31

Under confrontation, it is said that therapeutic relationships are often most productive at ___. When therapists hold metaphorical mirrors to clients’ lives, clients are more likely to view the inconsistencies they espouse.

Answer 31

Antithetical level

Question 32

Note that demonstrating inconsistencies to clients usually produces a challenge to seek order out of chaos.

Answer 32

Understood.

Question 33

Under confrontation, it is meantioned that a counseling relationship is not always filled with pleasantries, but this by no means makes ___ unhealthy.

Answer 33

confrontation

Question 34

Under confrontation, it is mentioned that to ___ is by no means to yell at another or even ardently disagree. In face, some of the most effective confrontation is that which is done in a way where the client does not even realize it is occurring.

Answer 34

Confront

Question 35

Under confrontation, it is mentioned that ___ is an effective means of providing necessary feedback.

Answer 35

Gentle confrontation

Question 36

Under confrontation, it is mentioned that we may use “___” to confront our clients.

Answer 36

I wonder if…

Question 37

___ is a complex skill if it is to be performed without eliciting another’s fight or flight response.

Answer 37

Confrontation

Question 38

___ gives the client control of the content, pace and objectives.

Answer 38

Silence

Question 39

___ is contracting with clients about what they want.

Answer 39

Goal Setting

Question 40

Under goal setting, ___ are short-term goals.

Answer 40

Proximal Goals

Question 41

Under goal setting, ___ are long-term goals.

Answer 41

Distal Goals

Question 42

___ is described in this statement: “Genuineness stems from congruence between the real or actual self (who we truly are) and the ideal self (either who we believe we are or who we strive to be)

Answer 42

Modeling

Question 43

___ is described in this statement: “People are more likely to listen to others who practice what they preach than those who do not.”

Answer 43

Modeling

Question 44

___ is described in this statement: “To reframe what someone says, a counselor merely has to reflect what clients say in a different way from how the clients presented it.”

Answer 44

Reframing

Question 45

___ is described in this statement: “Understanding when to terminate clients is a skill that takes experience, practice, and most often, guidance from an outside entity, such as a supervisor.

Answer 45

Termination

Question 46

Under termination, to acknowledge that the counseling relationship is relatively ___ is to recognize the limitaions of the process.

Answer 46

short-term

Question 47

Under termination, one fairly common reason to terminate clients is to avoid a relationship of ___.

Answer 47

Dependency

Question 48

Under termination, as clients enter counseling and psychotherapy, they should be made aware that the ensuing professional relationship will not be ___.

Answer 48

Interminable

Question 49

Under termination, one way to lead in to acknowledging termination is to let clients know ___ is left in individual sessions. It is helpful for clients to know ___ of both individual sessions and the ___ of therapy in general.

Answer 49

much time;
length

Question 50

___ is the opposition of the therapy process in which a client refuses or rejects suggestions made by a psychologist.

Answer 50

Dealing with Resistance

Question 51

Under Dealing with Resistance, it is mentioned that people are ___, they want to change; and they don’t want to change.

Answer 51

Ambivalent

Question 52

Under Dealing with Resistance, ___ is when clients bring counselors on topic.

Answer 52

Healthy Resistance

Question 53

Under Dealing with Resistance, ___ is when client responds by changing the topic or avoiding the question or comment.

Answer 53

Defensive Resistance

Question 54

Some of the ways defensive resistance can occur are through ___ to counselors, ___ for appointments, ___, ___, or ___ for counseling.

Answer 54

Shutting down and not speaking;
Not showing up;
hostility;
over-compliance;
rejection of the need

Question 55

___ is a compendium of previously reported statements.

Answer 55

Summarizing