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CAPM-PMI > Section 3 : Project management planning > Flashcards

Section 3 : Project management planning Flashcards

1
Q

How is planning in an predictive environnement vs agile environnement ?

A

In a agile environnement the planning is shorter, in a predictive environnement we needs to do a lot planning.

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2
Q

What is the iron triangle of an predictive environnement ? Draw it and what does it means

A

It means that the cost and the money are more flexible in an predictive environnement

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3
Q

What is the iron triangle of an adaptive environnement ? Draw it and what does it means

A

It means that you have this amount of money and time and you need to deal with it. They will be no money added to it. So we do what is important first

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4
Q

What is quality in project management ?

A

It is :
- Totality of an entity
- Satisfies needed abilities
- Stated or implied needs

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5
Q

What is in quality processes ?

A
  • Quality planning
  • Quality assurance (QA) is to make sure quality issues doesn’t get into the project. It is prevention driven
  • Quality control (QC) is to avoid escape defect. It is inspection driven
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6
Q

What is quality in the PMI theme ?

A
  • Planning is an iterative process
  • PMI theme: plan, implement, measure, react—and document
  • If the product is unacceptable, the project is not finished
  • Must meet scope to achieve quality
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7
Q

In agile what is a DOD ?

A

The DOD is the definition of done

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8
Q

In predictive where can we have the quality boders ?

A

We can see it in the detailed scope statement, it enlighten what is in the scope and the things that is out the scope.

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9
Q

What are the different type of cost of quality ?

A
  • Cost of conformance to requirements
    • Safety measures
    • Team development and training
    • Proper materials and processes
  • Cost of non-conformance to requirements
    • Liabilities, loss of life or limb
    • Rework/scrap
    • Lost business
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10
Q

What are the types of quality costs ?

A
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11
Q

What are the 7 differents theme in the quality management plan ?

A

It defines :
* Quality standards
* Quality objectives
* Roles and responsibilities
* Deliverables and processes subject to quality review
* Quality control and quality management activities
* Quality tools
* Dealing with nonconformance, corrective actions procedures, and continuous improvement procedures

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12
Q

What are the quality metrics ?

A
  • Quality metrics describe a project or product characteristic
  • Control Quality to verify compliance
    Percentage of tasks completed on time
    Cost performance
    Failure rate
    Number of defects identified per day
    Total downtime per month
    Errors found per line of code
    Customer satisfaction scores
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13
Q

How do you manage quality ?

A
  • Executing process
  • Sum of the planning and the implementations
  • Sometimes referred to as quality assurance (QA)
  • QA should occur before and during the project
  • Continuous process improvement
  • Managing quality is everyone’s responsibility
  • QA department could complete the QA activities
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14
Q

How do you complete a quality audit ?

A
  • Document the best practices used
  • Document any variances
  • Recommend best practices
  • Implement recommendations for quality improvement
  • Document quality audit in lessons learned
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15
Q

What is design for X ?

A

X means for excellence,
- Design for X is a philosophy in product design
- X can mean excellence
- Specific characteristic of a solution

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16
Q

What is Dfx ?

A
  • Design for X is also known as DfX
  • X is usually a variable that the project is trying to address
    • Such as cost, uptime, return on investment
    • Considers all components of the design and
      how the component affects the X variable
    • Goals include lowered costs and improved
      service, reliability, safety, and over all quality
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17
Q

Give me a problem solving technique in quality ?

A
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18
Q

What are the results of managing quality ?

A
  • Quality reports
  • Test and evaluation documentation
  • Change requests
  • Project management plan updates
    • Quality management plan
    • Scopebaseline
    • Schedule baseline
    • Cost baseline
  • Project document updates
    • Issue log
    • Lessons learned register
    • Risk register
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19
Q

How to control quality in a project ?

A
  • Monitor and measure project results
  • Root-cause analysis follows the quality control
  • Root-cause analysis helps determine the cause
  • Apply corrective actions
  • QC occurs throughout the life of a project
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20
Q

What are the quality control theme for the CAPM ?

A
  • Conduct statistical QC, such as sampling and probability
  • Inspect the product to keep errors away from the customer
  • Perform attribute sampling and variable sampling
    • Attribute sampling : defect or not?
    • Variable sampling : how defective? How far from quality acceptance?
  • Study special causes to determine anomalies to quality
  • Research random causes to determine expected variances * Check the tolerance range
  • Observe control limits
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21
Q

How to inspect results ?

A
  • Reviews (in Agile is a Scrum Review)
  • Product reviews
  • Audits
  • Walkthroughs
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22
Q

How do you gather datas and analysis them ?

A
  • Checklists : ensure the work is done the same way each time
  • Check sheets:
    • Help organize data about a quality issue
    • Also known as tally sheets
    • Can be used to “tally” up the type of defects
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23
Q

How you perform a testing and evaluate a product ?

A
  • Testing: tests the product against quality standards
  • Unique to the discipline in which the project takes place
    * Software development aims to find bugs and errors
    * Construction confirms electrical, plumbing, and
    HVAC systems
    * Done throughout the project, not just at the end
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24
Q

What is statistical testing ?

A
  • Randomly select a few items from the pool of deliverables
  • Measure quality on these items as a representative of the whole
    • Installing 1,000 doors
    • Select 200 doors to inspect
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25
Q

What is an cause and effects chart ?

A
  • Show the relationships between the variables within a process
  • How those relationships may contribute to inadequate quality
  • Can help organize both the process and team opinions
  • To create a diagram:
    • Start with the effect
    • Fill out the diagram with possible causes
  • Also known as Ishikawa diagrams and fishbone diagrams
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26
Q

Draw and cause & effect diagram ?

A
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27
Q

Draw a control chart ?

A
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28
Q

What is a Pareto Diagrams ? Draw it

A

In this topic : It shows the distribution of the defects from the greatest to the smallest.
So you need to tackle the biggest causes first.

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29
Q

What is an histogram ?

A

It is a bar chart

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30
Q

What is a scatter diagram ?

A

It shows correlation between 2 things that you may not consider initially.

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31
Q

What is a run chart ?

A

It is like a control chart where dot represent our mean. The run chart shows how long it takes, it is time related

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32
Q

How do you complete a statistical sample ?

A
  • Percentage of results at random
    * 20 percent of all units randomly selected to check
    quality
    * Must be completed on a consistent basis
    throughout the project
  • Statistical sampling can reduce the costs of quality control
  • Results can be mixed without an adequate testing plan and schedule
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33
Q

How is risk in project management ? And what is the risk process in project management ?

A
  • Risk is uncertain
  • Positive and negative risk effects
  • Risk processes
    • Risk identification
    • Qualitative risk analysis
    • Quantitative risk analysis
    • Risk response planning
    • Risk monitoring and controlling
34
Q

How to perform a qualitative risk analysis ?

A
  • Prioritizing individual project risks for further analysis or action * Assessment of probability of occurrence and impact
  • Focuses efforts on high-priority risks
  • Fast and quick
  • Not all risks need qualitative risk analysis
35
Q

Draw a probability impact risk table ?(Qualitative risk analysis)

A
36
Q

How to prepare for a quantitative risk analysis ?

A
  • Qualitative risk analysis “qualifies” the risks
  • Examines and prioritizes the risks based on probability * Impact on the project
  • Broad approach to ranking risks by priority,
  • Facilitator aware of perception and bias

Probability x Impact = ex$v (expected monetary value)

37
Q

How to respond to a negative risk ?

A
  • Escalating
  • Avoiding
  • Transferring
  • Mitigating
  • Accepting
38
Q

How to respond to a positive risk management ?

A
  • Escalating
  • Exploiting
  • Sharing
  • Enhancing (try to get it early so you can be a benefice)
  • Accepting
39
Q

What does the risk register document contains ?

A
  • Response strategies
  • Specific actions
  • Triggers, warning signs, conditions
  • Budget, schedule
  • Risks, owners, responsibilities
  • Contingency plans
  • Fallback plans
40
Q

How to manage risk ?

A
  • Residual risks (it is something coming from a risk response)
  • Secondary risks
  • Risk response contracts
  • Justifying risk reduction
41
Q

How to justify a risk reduction ?

A
  • Additional time or monies are typically needed
  • Determine if the solution is worth tradeoffs
  • Probability and impact assessment
42
Q

What are the cost of prevention or risk of occurence ?

A
  • Cost of preventing the risk
  • Cost of responding to risk
  • Cost savings if risk doesn’t happen rather than mitigation
  • If risk does happen, the project will lose
  • Cost inherent in the project delay
  • Judgment of solving the risk to reduce impact
  • Time and cost
43
Q

How to use a decision tree ?

A
  • Examines the cost and benefits of each decision’s outcomes and weighs the probability of success for each of the decisions
  • The purpose of the decision tree is to make a decision, calculate the value of that decision, or determine which decision costs the least
44
Q

What are the results of implementing risk responses ?

A
  • Issue log : any issues created are recorded in the issue log
  • Lessons learned register : updated with information
  • Project team assignments: necessary resources allocated
  • Risk register: updated to reflect any changes
  • Risk report: updated to reflect changes to project risk exposure
45
Q

How to monitor risks ?

A
  • Implementing risk response plans
  • Tracking identified risks
  • Monitoring residual risks
  • Evaluating risk response effectiveness
46
Q

What are the results of risk monitoring ?

A
  • Work performance information
  • Change requests
    * Corrective actions
    * Preventive actions
  • Project management plan updates
  • Project document updates
  • Organizational process assets updates
47
Q

What is the purpose for the plan ?

A
  • Communicates intent of the project
  • Serves as a guide for the project manager
  • Provides project structure
  • Provides documentation
  • Provides baselines (scope, cost, schedule, performance)
48
Q

What to take into account while developing the project plan ?

A
  • Triple constraints of project management
  • Iron triangle
  • Inverted iron triangle
  • Balance time, cost, and scope constraints
49
Q

Who are the participants for the plannings ?

A
50
Q

What does a project management plan contains ?

A
  • Scope management plan
  • Configuration management plan
  • Cost management plan
  • Schedule management plan
  • Quality management plan
  • Resource management plan
  • Communications management plan
  • Risk management plan
  • Procurement management plan
  • Stakeholder engagement plan
  • Scope baseline
  • Cost baseline
  • Schedule baseline
  • Performance measurement baseline
51
Q

What are the project documents for a predictive project ?

A
  • Activity attributes
  • Activity cost estimates
  • Activity duration estimates
  • Activity list
  • Activity resource requirements
  • Agreements
  • Basis of estimates
  • Change log
  • Change requests
  • Forecasts (costs, schedule)
  • Procurement documents
  • Procurement statement of work
  • Issue log
  • Milestone list
  • Project funding requirements
  • Project schedule
  • Project calendars
  • Project charter
  • Project statement of work
  • Quality check lists
  • Project schedule network diagrams
  • Project staff assignments
  • Requirements documentation
  • Requirements traceability matrix
  • Quality control measurements
  • Quality metrics
  • Risk register
  • Schedule data
  • Resource breakdown structure
  • Resource calendars
  • Stakeholder register
  • Team performance assessments
  • Seller proposals
  • Source selection criteria
  • Work breakdown structure (WBS)
  • Work performance reports
  • Work performance data
52
Q

What are the project documents for an agile (adaptative) project ?

A
  • Product vision : describes the overall goals and objectives
  • Product roadmap : outlines key milestones and deliverables
  • User stories : descriptions of the features and functionality that the project team is building, written from the perspective of the end user
  • Release plans : features and functionality delivered in each release
  • Iteration plans : work that will be done in each iteration
53
Q

Is project management and the product management different ?

A

Yes

54
Q

What does the project management plan displays ?

A

It displays
- What the project will create
- How the project will deliver
- How the project will operate

55
Q

What does the product management plan displays ?

A

It displays :
- The product lifecycle management
- Road Map for product team
- Alignement with organizational values

56
Q

What are the product management plan components ?

A
  • Product vision: overall goals and objectives of the product
  • Target market: customer base, including demographic information and needs/pain
    points
  • Product positioning: how the product will be positioned, including any unique features or benefits
  • Product roadmap: outlines the key milestones and deliverables for the product over time
  • Marketing and sales strategy: promote and sell the product (continued)
  • Product development plan: steps in developing the product, including research and development
  • Product launch: marketing and sales efforts
  • Budget and resources: resources (e.g., time, money, personnel) and a budget of
  • Product metrics: key performance indicators (KPIs) to measure success
  • Risks and issues: risks or issues that may impact the product and a plan for how to address them
57
Q

What is the difference between project and product ?

A
  • A project is a temporary effort undertaken to create a unique product, service, or result
  • A product is a tangible or intangible object created as a result of a project
58
Q

What is the duration difference between project and product ?

A
  • A project is temporary in nature and is completed once the project’s objectives have been achieved
  • A product has a longer lifespan and may continue to be used or consumed for an extended period
59
Q

What is the scope difference between project and product ?

A
  • A project has a specific scope that outlines the work that needs to be done
  • A product has a much broader scope and may include a wide range of features and functionality
60
Q

What is the team difference between project and product ?

A
  • A project team is typically made up of individuals who are brought together specifically for the purpose of completing the project
  • A product team may be a permanent group of individuals responsible for managing the product throughout its lifecycle
61
Q

What is the deliverables difference between project and product ?

A
  • A project delivers specific outputs, such as a product or service, at the end of the project
  • A product is the primary deliverable and is intended for use or consumption by the end user
62
Q

What are the difference between a milestone and a task duration ?

A
  • Milestones are timeless markers that signal progress
    • Foundation is poured
    • Presentation slide deck created
    • Server install completed
  • Tasks are the work required to reach the milestone
    • Excavate the job site for the concrete
    • Create an outline for the slide deck
    • Configure the server hardware
  • Literally refers to a stone marker to indicate the distance traveled
  • Project milestones are used to mark the progress made on a project
  • Term “milestone” in project management dates to the early 20th century
  • Originally used to describe a key event or achievement
  • Marked a major turning point or significant progress
63
Q

What the project phases are ?

A
  • Phases result in key deliverables
  • Phase names describe work
64
Q

What the task list are ?

A
  • Project scope statement
  • Work breakdown structure
  • Work packages
  • Activity list
  • 8/80 rule
65
Q

How to determine the number and type of a project ?

A
  • Human resources
    • People do the work
    • Sometimes called labor
  • Physical resources
    • Equipment, hardware, software
    • Facilities
66
Q

What help us determine the ressources we needs ?

A
  • Key factor when determining resources needed
  • Larger, more complex projects will typically require more resources than a smaller,
    simpler project
  • Risks that may impact the number of resources needed
67
Q

How time and duration impact the project ressources ?

A
  • Schedule and duration can impact the number of resources needed
  • Tight deadlines may require additional resources
  • Longer projects may require fewer resources, as the work can be spread out over a longer time
68
Q

How does the availability of ressources and constraints impact the project ressources ?

A
  • Availability of resources and constraints
  • Other projects
  • Operations
  • Specific skillset
69
Q

How does the project budget impact the project ressources ?

A
  • Budget can affect the resources
  • Limited budget requires planning how resources are allocated
  • Identify resources that are most essential to the project
70
Q

How to identify the stakeholders ?

A
  • Identify all individuals and groups who have an interest in or are affected by the project
  • Determine their level of influence and interest in the project
  • Assign a stakeholder classification (e.g. high, medium, low) based on influence and interest
  • Document all stakeholders in the stakeholder register
71
Q

How to analyse the stakeholders requirements ?

A
  • Determine the needs and expectations of each stakeholder
  • Analyze the impact of the project on each stakeholder
  • Prioritize stakeholders based on their level of influence and impact
  • Document all stakeholders’ requirements and impact in the stakeholder register
71
Q

How to develop the stakeholders engagement plan ?

A
  • Identify the most effective communication methods for each stakeholder
  • Develop a plan for engaging and communicating with stakeholders throughout the
    project
  • Identify key stakeholders and assign a primary point of contact
  • Document the stakeholder engagement plan in the stakeholder register
    (Communication matrix)
71
Q

How to track a stakeholder engagement ?

A
  • Monitor and document stakeholder engagement throughout the project
  • Update the stakeholder register with any changes in stakeholder involvement or
    requirements
  • Use the stakeholder register to identify potential risks and issues
  • Implement strategies for addressing any identified risks or issues
72
Q

How to maintain the stakeholders register ?

A
  • Review and update the stakeholder register regularly
  • Ensure that the stakeholder register is kept up-to-date
  • Reference tool for managing engagement throughout the project
73
Q

What do we need to think about when we are closing and transitioning in a project ?

A
  • Definition of project closure and transitions
  • Importance of properly closing and transitioning a project
  • Common challenges and pitfalls in project closure and transitions
  • Steps involved in a successful project closure and transition process
74
Q

How do we review and evaluate the project outcomes ?

A
  • Review the project’s performance against its goals and objectives
  • Evaluate the project’s successes and challenges
  • Document lessons learned and best practices for future projects
  • Prepare a final project report detailing the project’s outcomes
75
Q

How do we close the project deliverables and ressources ?

A
  • Complete and deliver all final project deliverables
  • Release any resources that were dedicated to the project
  • Document and archive project materials
  • Disband the project team and release team members to their respective organizations
    (DOD) Definition of Done in Agile
76
Q

How are we transferring ownership of deliverables and ressources ?

A
  • Identify the parties responsible for maintaining and using the project’s deliverables and resources
  • Coordinate the transfer of ownership and responsibility for deliverables and resources
  • Provide training and support as needed to ensure a smooth transition
  • Document the transfer of ownership and responsibility in the project record
77
Q

How to finalize financial and legal matters ?

A
  • Review and finalize all financial accounts related to the project
  • Settle any outstanding debts or liabilities
  • Review and close out any contracts or agreements related to the project
  • Document all financial and legal matters in the project record
78
Q

How do you celebrate a project success and recognize the contributions ?

A
  • Host a celebration or recognition event for the project team
  • Acknowledge and thank key stakeholders for their contributions
  • Share the project’s outcomes and successes with the broader organization
  • Document the celebration and recognition efforts in the project record

CAPM-PMI (21 decks)

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