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Flashcards in Service Value System Deck (2)
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1

Service Value System

• Describes how all the components and activities of the organization work together as a system to enable value creation. The purpose is to ensure the organization continually co-creates value with all stakeholders through the use and management of products and services.

2

Service Value System Comprised of:

Guiding principles
Governance
Service value chain
Practices
Continual improvement