Situational Questions Flashcards

(11 cards)

1
Q

What would you do if you made a mistake no one noticed?

A

I think that it’s important to take accountability for mistakes and to learn from them. On time I was working at chick fil a and I accidentally bagged the wrong items in an order and it was given to the customer. Immediately, I told my my co workers that that was the wrong order. We flagged her down, remade her order, gave her a gift card, and apologized.

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2
Q

What would you do if a manager asked you to perform a task you’ve never done before?

A

When I worked at target, we were unstaffed during the holiday season, and they needed me to hop on the cash register. I let them know that i have never done that before and they quickly trained me before they had to return back to their position. I paid close attention to what I was being trained on and remained calm in the situation and was pretty confident in my abilities by the end of the night.

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3
Q

Tell me about a time when you failed. How did you learn from this experience?

A
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4
Q

Can you tell me about a time you noticed an issue at work and fixed it?

A

Finding the alcohol bottles at work, letting plank know, found out someone broke in over night, got arrested the next day

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5
Q

Explain a time when you felt like your workload overwhelmed you. How did you manage it?

A

SELF CARE PLAN

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6
Q

What’s been the most challenging hurdle in your career and how did you overcome it?

A

Moving to SD during COVID/ utilized resources around me, joined clubs, made friends on my team and in my dorm hall, stayed grounded in my faith, and stayed in close contact with my family

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7
Q

Tell me about a time at work when you felt under pressure. How did you handle it? (also can answer for “solved a problem creatively”)

A

working at target, i was the only one on drive up, and it was super busy, i got overwhelmed but had to keep running orders out, i came up with a system tht i believed would make running orders out easier, my supervisor approved and ended up giving me a hand. I believe that staying calm helped me to overcome the high pressured situation

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8
Q

How do you prioritize your work when you have multiple high-priority tasks

A

make a checklist and stick to it, set aside time blocks to work on each task and make sure I and completing everything in the order i made to avoid unfinished tasks

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9
Q

Tell me about an ethical challenge you have faced

A

watching someone steal at target

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10
Q

A time you disagreed with a coworker

A

At my job at target, i worked with kids that were younger than me and they often messed around a lot. We had to complete drive up orders in an allotted time period or else we would get behind and customers would be dissatisfied. One of my coworkers decided to hang around the store and talk to other coworkers. When he came back i asked him if he could help us with the orders and he laughed. I apologized and said that I would have to get the manager involved because it’s not fair to leave this huge workload on 2 other people.

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11
Q

Tell me about yourself (who you are, how you got to be there, and what value i can bring)

A
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