Solution Evaluation Flashcards

(30 cards)

1
Q

Tasks using BOTH Solution Limitations output and Enterprise Limitations output

A

Analyze Current State

Recommend Actions to Increase Solution Value

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2
Q

Inputs for Measure Solution Performance

A

Implemented Solution

Business Objectives

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3
Q

Outputs for Measure Solution Performance

A

Solution Performance Measures

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4
Q

Guidelines and Tools for Measure Solution Performance

A

Future State Description
Change Strategy
Solution Scope
Requirements (validated)

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5
Q

Tasks using output Solution Performance Measures

A

Analyze Current State

Analyze Performance Measures

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6
Q

Tasks using output Solution Performance Analysis

A

Assess Solution Limitations

Assess Enterprise Limitations

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7
Q

Tasks using output Recommended Actions

A

Manage Stakeholder Collaboration

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8
Q

Guidelines and Tools used by both Assess Solution Limitations (these are the only G and Ts for this one) and Assess Enterprise Limitations

A

Change Strategy
Risk Analysis Results
Solution Scope

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9
Q

Additional Guidelines and Tools used by Assess Enterprise Limitations

A

Business Objectives

Future State Description

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10
Q

Common examples of recommendations during Recommend Actions to Increase Solution Value task

A
Do Nothing
Organizational Change
Reduce Complexity of Interfaces
Eliminate Redundancy
Avoid Waste
Identify Additional Capabilities
Retire Solution
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11
Q

Additional factors that may impact the decision to replace or retire a solution

A

Ongoing cost vs. initial investment
Opportunity cost
Necessity
Sunk cost

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12
Q

Guidelines and Tools for Recommend Actions to Increase Solution Value task

A

Business Objectives
Current State Description
Solution Scope

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13
Q

Considerations for data collection in the Collect Performance Measures element

A

Volume or sample size
Frequency and timing
Currency

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14
Q

Inputs for Analyze Performance Measures

A

Potential Value

Solution Performance Measures

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15
Q

Output for Analyze Performance Measures

A

Solution Performance Analysis

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16
Q

What if the measures collected are insufficient for stakeholders to make a decision about value? 2 options

A

Collect more measurements to obtain a large enough sample size
Note the lack of measures as a risk and proceed

17
Q

Guidelines and Tools for Analyze Performance Measures

A

Future State Description
Risk Analysis Results
Change Strategy
Solution Scope

(note: these are almost identical to G&Ts used for Assess Enterprise Limitations - that one has one more: business objectives)

18
Q

Inputs for BOTH Assess Solution Limitations and Assess Enterprise Limitations

A

Implemented Solution

Solution Performance Analysis

19
Q

Additional input for Assess Enterprise Limitations (it shares 2 others with Assess Solution Limitations)

A

Current State Description

20
Q

Output of Assess Solution Limitations task

A

Solution Limitation

21
Q

Output of Assess Enterprise Limitations task

A

Enterprise Limitation

22
Q

Considerations when assessing the impact of solution problems

A

Severity of the problem
Probability of re-occurrence
Impact on business operations
Capacity to absorb the impact brought by the problem

23
Q

Ways to categorize the assessed problems when assessing solution limitations (similar to risk)

A

Must be resolved
Might be mitigated
Can be accepted

24
Q

Key objectives of conducting a cultural assessment

A

Learn if stakeholders know why the given solution exists
Determine stakeholders’ view of a solution’s value
Uncover cultural changes needed to realize more value from a solution (e.g., training)

25
Considerations when conducting stakeholder impact analysis
Functions Locations Concerns
26
Organizational structure - how affected by solution
formal or informal stakeholder relationships (friendships, alliances, matrix reporting, e.g.) inflexible reporting structures (e.g., can't adapt to local needs) overly flexible reporting structures (e.g., inconsistent data entry)
27
Considerations when performing operational assessment
``` Processes, tools, technology Sufficient assets in place Policies and procedures Enabling capabilities Skills and training needs Human Resources practices Risk tolerance and management approaches ```
28
Inputs for Recommend Actions to Increase Solution Value task
Solution Limitation | Enterprise Limitation
29
Output for Recommend Actions to Increase Solution Value task
Recommended Actions
30
2 techniques used by all SE tasks
Data mining | Survey or questionnaire