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Flashcards in Step Up and Lead Deck (174)
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1

Leadership requires (3)

- Courage
- Determination
- Action

2

When individuals are promoted beyond their level of ability

Peter Principal

3

Corporate America would love to emulate two things that are deeply instilled in the fire service

- Brotherhood
- Respect of the public

4

Step up and Lead was written to serve two purposes

- Introduce firefighters to the essential traits and skills that every effective fire service leader should possess
- Teach those outside of the fire service the secrets of effective leadership

5

Success of an organization depends on a leader's ability to

Inspire

6

September 17, 2011

Occupy Wall St, organized in Zuccotti park

7

Initial purpose of Occupy Wall St (3)

Stand against:
- Corporate greed
- Economic equality
- Undue influence of financial services corporations on government

8

A leader's job

To look into the future and see his organization not as it is but as it will be

9

True leadership requires

Well developed people skills

10

Type of person who fights to protect the status quo at all costs

Sleepwalker

11

Manager manage, leaders ..

Create change

12

Great leaders don't focus on trying to get people to do something. They focus on trying to get people to ..

Be something

13

Leaders are willing to: (10)

- Change the status quo
- Stand up in front of strangers
- Give direction
- Get uncomfortable
- Be tough when they need to be
- Tell someone when they're wrong
- Praise someone when they do something right
- Propose an idea that might fail
- Take on the opposition when they know its the right thing to do
- Stop a destructive practice and start a new trend

14

A leaders effectiveness will be largely determined by his

Ability to motivate others

15

In communicating honestly leaders should have (3)

- Vision
- Integrity
- Courage

16

The most important leadership traits that firefighters and the public look for in a fire service leader

LEADERS TEACH

17

L E A D E R S T E A C H

L = Loyal
E = Educated
A = Adaptable
D = Determined
E = Enthusiastic
R = Reliable
S = Selfless

T = Tough
E = Empathetic
A = Assertive
C = Courageous
H = Honorable

18

Key to customer service

Connecting with people

19

To be loyal is to be (2)

- Dependable
- Trustworthy

20

Three bast ways to learn in any profession

- Reading books
- Attending seminars
- On the job training

21

Fourth bast way of learning

Conducting a post-incident analysis (PIA)

22

Small daily action produce incredible results, called

Compound effect

23

Attending seminars provides two great opportunities

- Expand knowledge base
- Network with likeminded people

24

One of the most important way to learn

On the job training

25

Developed to inform other what is the best way to operate

SOP

26

Two ways to put out a fire

- Out resource it
- Out think it

27

Ability to ___ and ___ your strategies on the fly is important to overall success

Evaluate and Revise

28

Capable of skillfully, safely and promptly navigating your way through a variety of situations, regardless of the tools, staffing, and resources that are or aren't available

Being resourceful

29

The only time you grow is when

You step outside your comfort zone

30

The word determined, in context of firefighting, is synonymous with

Heroic