1
Q
Define stress:
A
- the reaction our bodies experience to an external demand by our continually changing environment
- two types: eustress & distress
2
Q
Define Eustress:
A
- positive stress
- results from exhilarating experiences. Eustress is the stress of winning and achieving—for instance, inheriting a large amount of money or receiving an unexpected promotion.
3
Q
Define Distress:
A
- negative stress
- the stress of losing, failing, overworking, and not coping. Distress affects people in a negative and often harmful manner
4
Q
Potential sources of stress:
A
- Organizational Factors
- Individual Factors
5
Q
Organizational Factors:
A
- Task demands
- Role demands
- Interpersonal demands
- Organizational structure
- Organizational leadership
6
Q
Individual Factors:
A
- Family
- Personal economic
7
Q
Consequences of stress:
A
- Physiological symptoms
- Psychological symptoms
- Behavioral symptoms
8
Q
Physiological symptoms:
A
- stress could create changes in metabolism, increase heart and breathing rates, increase blood pressure, bring on headaches, and induce heart attacks
9
Q
Psychological symptoms:
A
- for instance, tension, anxiety, irritability, boredom, and procrastination
10
Q
Behavioral symptoms:
A
- changes in productivity, absence, and turnover, as well as changes in eating habits, increased smoking or consumption of alcohol, rapid speech, fidgeting, and sleep disorders
11
Q
Stress Management Stratagies:
A
- Individual Approaches (time management)
- Physical Exercise
- Relaxation Training
- Social Support
12
Q
Organizational Approaches:
A
- Selection & Placement
- Goal Setting
- Job Redesign
13
Q
Combat Stress;
A
- happens when there is a change in mental function or behavior because of combat
14
Q
Operational Stress:
A
- occurs when there are changes in mental functioning or behavior due to military operations other than war
15
Q
Stressor:
A
- any mental or physical challenge or challenges
16
Q
Some events that may cause PTSD include:
A
- Combat or military exposure
- Child sexual or physical abuse
- Natural disasters, such as a fire, tornado, hurricane, flood, or earthquake
- Sexual or physical assault
- Serious accidents, such as a car wreck
- Terrorist attack
17
Q
Signs & Symptoms of PTSD:
A
- Reliving the event (re-experiencing)
- Avoiding situations that remind you of the event
- Feeling numb (do not enjoy what you used to)
- Feeling keyed up (hyperarousal)
