Teaching Clients Flashcards Preview

CPDT-KA > Teaching Clients > Flashcards

Flashcards in Teaching Clients Deck (11):
1

What are the four stages of empathic listening?

1: pay attention to verbal and non verbal message
2: restate briefly what they said
3: state the emotions that were expressed
4: respond without judgment

2

What should you not do during empathetic listening?

Share opinions, tell stories, ask questions, make judgements statements, interrupt, etc.

3

What are the 6 non verbal communications?

Attention
Distance
Position
Posture
Facial expressions
Gestures

4

What are the three learning styles?

Auditory: verbal instructions
Visual: repeat after demonstration
Hands on: walk them through it

5

In private teaching what are the four ways to build relationship?

Build rapport
Listen to need
Collaborate
Instruct

6

What are the five T's of group classes?

Tickle
Teach
Try
Tutor
Tell

7

What does tickle refer to in the five T's

Tickle their interests by explaining what the exercise will help with or accomplish

8

What does teach refer to in the 5 T's?

Teach them by explaining the skill in a few sentences and demonstrate the skill with a student dog

9

What does try refer to in the five T's

Ask the students to try the skill and make sure there are no changes needed to be made

10

What does tutor refer to in the five T's?

Tutor them by going around and give individualized feedback

11

What does Tell refer to in the 5 T's?

Praise the class and tell them how to practice this skill at home.