Teams - Skills and Benefits

Question 1

5 Skills of team members

Answer 1

1. Conflict resolution
2. Listening skills
3. Communication skills
4. Delegation skills
5. Leadership skills

Question 2

Describe Leadership skills

Answer 2

A good leader sets a clear vision, motivates the team, fosters ownership, ensures open communication, and encourages member contributions while minimizing conflict.

Question 3

Describe Delegation skills

Answer 3

The leader typically delegates, but teams can decide together. Overloaded members can pass tasks to the leader, and delegation should consider skills and experience.

Question 4

Describe Communication skills

Answer 4

Effective teams communicate clearly both internally and externally. Members express views clearly, both verbally and in writing, and stay updated through meetings or other methods.

Question 5

Describe Listening skills

Answer 5

Team members should listen actively, focusing fully on the speaker. Active listening involves asking questions, providing feedback, and being patient without interrupting

Question 6

Describe Conflict resolution

Answer 6

In high-performing teams, members resolve conflicts respectfully without disrupting performance. Disagreements should be discussed openly, without blaming or finger-pointing.

Question 7

4 Benefits of Teams to Employees

Answer 7

1. Increased morale and motivation
2. Shared knowledge and skills
3. Risk-taking
4. Feeling valued and recognised:

Question 8

4 Benefits of Teams to Employers

Answer 8

1. Efficient use of resources:
2. Higher productivity
3. Multi-skilling
4. Delegating responsibility