TECHNOLOGICAL DEVELOPMENT

Question 1

Technological development

Answer 1

human labour is replaced by machines eg. computers, a macro environmental pressure - a business has no control over.

Question 2

Types of technological development

Answer 2

1. mechanisation
2. automation
3. digital payment systems
4. internet
5. e-commerce

Question 3

Mechanisatoin

Answer 3

turning a manual process into a mechanical one

Question 4

automation

Answer 4

robot automatically performing a task

Question 5

digital payment systems

Answer 5

keep records of sales, proof of purchase, consumers are likely to spend more with card

Question 6

internet

Answer 6

provides: history on business, a shopping cart, customer feedback, ability to market to attract new customers

Question 7

e-commerce

Answer 7

buying/selling via internet