The SIAM Roadmap Flashcards
(20 cards)
What are the 4 stages of the SIAM roadmap?
- Discovery and strategy
- Plan and build
- Implement
- Run and improve
During the Discovery and Strategy stage the customer organisation needs to:
- Decide what it wants to source internally
- Decide what it is prepared to source from external organisations
- Understand the benefits it will gain from a SIAM model
- Understand what extra skills and resources it might need
The 5 objectives for the Discovery Strategy stage are to:
- Establish the SIAM transition project
- Establish a governance framework
- Define the strategy and outline model for SIAM and the services in scope
- Analyse the current state of the organisation, including skills, services, service providers, tools and processes
- Analyse the marketplace for potential service providers and service integrators
The outputs from the Discovery and Strategy stage are:
- An established SIAM transition project
- Strategic objectives
- Governance requirements and high-level SIAM governance framework
- Defined principles and policies for roles and responsibilities
- Map of existing services and sourcing environment
- Current maturity and capability levels
- Market awareness
- Approved outline business case for SIAM
- Strategy for SIAM
- Outline SIAM model
The 4 main objectives of the Plan and Build stage are:
- Complete the design of the SIAM model, including the services that are in scope.
- Obtain full approval for the SIAM model
- Appoint the service integrator and service providers
- Commence organisational change management
The outputs from the Plan and Build stage are:
- Full design of the SIAM model including;
- The service model: services, service groups and service providers
- The selected SIAM structure
- Process models
- Practices
- Structural elements
- Roles and responsibilities
- Governance model
- Performance management and reporting framework
- Collaboration model
- Tooling strategy
- Ongoing improvement framework
- Approved business case
- Organisational change management activities
- Service integrator appointed
- Service providers appointed
- Plan for service provider and service retirement
The objective of the Implement stage is:
To manage the transition from the organisation’s current state to the desired future state.
The activities of the Implement stage are:
- Select the implementation approach
- Transition to the approved SIAM model
- Ongoing organisational change management
The output of the Implement stage is:
The new SIAM model, in place and operating, supported by appropriate contracts and agreements.
The Discovery and Strategy activity, Establish the Project, includes:
- Setting up the PMO
- Defining roles and responsibilities for the project
- Setting up project governance
- Agreeing the approach for managing project risks
The organisation will also choose their methodology, e.g. Agile or waterfall.
The Discovery and Strategy activity, Define the Strategic Objectives, includes:
Defining the long term goals that SIAM is intended to support, which are related to the drivers for SIAM and the SIAM buisness case.
The Discovery and Strategy activity, Define the Governance Requirements and High-Level Governance Framework, includes:
The creation of a framework that allows the customer organisation to maintain authority over the SIAM ecosystem. At a high-level it should include:
- Support for external regulations and legal requirements
- Controls to be retained by the CO
- Definition of governance boards and board structures
- Segregation of duties between the CO and external organisations
- Approaches to:
- Risk management
- Performance management
- Contract management
- Dispute management
The Discovery and Strategy activity, Define Principles and Policies for Roles and Responsibilities, includes:
Creation of the principles that will be used to assign roles and responsibilities during the Plan and Build stage, including the following aspects:
- Segregation of duties of one organisation is operating in more than one SIAM layer
- Boundaries of delegated authority
The Discovery and Strategy activity, Map the Existing Services and Sourcing Environment, includes:
Analysis that provides an understanding of the current environment, upon which a SIAM model can be designed. Areas of focus include:
- Existing services and the service hierarchy
- Existing service providers (internal and external)
- Contracts
- Service provider performance
- Relationships with service providers
- Cost of services
The creation of the service hierarchy, during the Discovery and Strategy stage, is critical because it enables the identification of …
… essential business functions, critical service assets and dependencies across the ecosystem.
The Discovery and Strategy activity, Map the Existing Services and Sourcing Environment, can highlight issues such as:
- Duplicated service offerings
- Misaligned contractual commitments
- Unused operational services
- Uneconomic services
- Services that require mitigation
The Discovery and Strategy activity, Assess Current Maturity and Capability, includes:
A baseline exercise to understand the customer organisation’s current capability and maturity in:
- Organisation
- Processes
- Practices
- Tools
The Discovery and Strategy activity, Understand the Marketplace, includes:
- A review of the existence and capabilities of potential service integrators and service providers.
- A review of available technologies and services against the strategic objectives.
The Discovery and Strategy activity, Define the Strategy for SIAM and the Outline SIAM Model, includes:
The creation of a strategy and outline model, based upon the outputs of the other activities in the stage.
Both outputs must align with the original business requirements and strategy.
The Discovery and Strategy activity, Produce the Outline Business Case, includes:
The production of a business case that features:
- The strategy for SIAM
- Outline SIAM model
- Current state
- Expected benefits from SIAM
- Risks
- Outline costs of the transition to SIAM
- High-level plan
The outline business case should be approved by the customer organisation before the next roadmap stage begins.
