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United Airlines Interview > TMAAT > Flashcards

Flashcards in TMAAT Deck (180)
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1

Tell us about yourself starting with how you got into flying.

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2

Talk us through your resume and tell us how you got here.

-asdf

3

What would you consider to be the high point of your career so far?

Talk about being a captain at SkyWest Airlines.

4

What is your proudest accomplishment?

A captain at SkyWest Airlines

5

Are you married?

-adf

6

Do you have little kids at home?

-adsf

7

Is there anything you would like to share with us that we cannot find out from your application or resume?

I am a very hard worker, dependable, trustworthy person. This related to flying because you want pilots that are there at the airplane on time, that are not calling in sick once a week, someone that can be depended on. This is even more important when being in position such as Chief pilot or assistant chief pilot or an instructor. You want someone that people feel like they can trust, that is hard working, and dependable.

8

Do you have any recent traffic violations? If so, please explain.

-unfortunately about a year ago I did. I received my first speeding ticket driving while I was on the way to the gym. I think I was just distracted, a lot on my mind and didn't realize how fast I was going before It was too late. It was my fault with nobody else to blame, I should have been paying a little more attention.

9

Have you had any accidents, incidents or letters of warning?

-no

10

Why do you want to work for United?

-asdf

11

Why should United hire you?

-asdf

12

What can you bring to United?

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13

What would you do if another company called in six months?

-I would respectfully decline, United is where I want to end my career.

14

Would you leave in six months if UPS called?

-no

15

What is one overall quality you would like to highlight? Give me an example when you used this quality.

trustworthy, I can be at the airplane on time.

16

Tell me about a time you had to deal with change?

moving a lot in this career.

17

Tell me about a time you were told you did a great job.

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18

Tell me about a time you said/did something that had a positive impact on someone's life.

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19

Tell us about a time you learned something about yourself in the airplane

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20

Tell me about a time you failed at something.

-asdf

21

If you ever failed a checkride, what did you learn from it?

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22

Have you ever had any challenges with training and or need additional time to complete an objective?

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23

What has been your biggest challenge in the workplace?

-asdf

24

Tell me about a time that you improved or added value to your company.

-sadf

25

Tell me about a time that your positive attitude helped lead to a positive outcome.

-asdfa

26

Tell about a time you went above and beyond for your organization.

-adsf

27

Tell me about a time you were asked to do a job beyond your normal requirements.

-adsf

28

Tell me about a time in this industry you had to deal with a hard time. How did you handle it

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29

Tell me something about your leadership skills and how you would use that at United.

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30

Tell us about your favorite leadership trait and then tell us a time you used it?

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31

Tell me about a time you succeeded as a leader.

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32

Tell me about a time you failed as a leader.

asdf-

33

Tell me about a time when your leadership was challenged.

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34

Tell me about a time you corrected either a leader or an instructor.

-asdf

35

Tell me about a time when you used steps to achieve a goal?

-dsf

36

Tell me about a time you had to take on additional duties.

dsf

37

Tell me about a time that you lead at an organization.

sdf

38

Tell me about a time you got a group of people to follow your recommendation

sdf

39

Tell me about a time you had to motivate a group of people to do something difficult.

dsf

40

Have you ever had a period when you were overloaded with responsibilities?

sdf

41

Tell me about a time you took command in a situation where you weren't in charge.

pdf

42

Tell us about a time you needed to secure the help of others.

dsf

43

Tell me about a time you were undermined.

sdf

44

Tell about a time you had to help a subordinate.

sdf

45

Tell us about a time when you had a problem with a subordinate.

sdf

46

When did a subordinate teach you something?

sdf

47

Tell me about a time you took a suggestion from a coworker or subordinate

sdf

48

Tell me about the best Captain you know - what you've learned from them and what leadership styles you demonstrate from their example.

pdf

49

What makes a good Captain and how would you be one?

sdf

50

Tell me about a time your crew looked to you for direction?

sdf

51

Tell me about a time you had to change the culture.

pdf

52

Tell me about a time when you had to tell someone they were wrong.

pdf

53

Tell us about the youngest pilot you mentored.

sdf

54

Name someone who influenced you, what you learned from them, and how you applied it to specific situation?

df

55

Tell me about a time you gave up something precious to you.

sdf

56

Tell me what you think the importance of diversity is and tmaat where diversity directly lead to a positive out come in a tough situation

sdf

57

Have you had a memorable flight with a passenger? How would you have felt if there was no acknowledgment of your assistance?

sdf

58

Tell me about a time you witnessed someone giving bad customer service and what did you do about it.

sdf

59

Have you ever gone above and beyond for a passenger, not on behalf of the company, but just because you wanted to?

sdf

60

Tell me about a time you had to explain a decision you had to make to a customer.

pdf

61

Tell me about a time you were involved in a tough customer service issue and what you did?

sdf

62

Tell me about a time you helped someone with something and they hadn't asked for it?

pdf

63

Tell about how you impacted customer service.

sdf

64

Tell us about a time a customer had an unrealistic demand or request?

sdf

65

Tell me about a time you gave great customer service.

dsf

66

Tell me about your best customer service day.

sdf

67

Tell me about a time a policy you implemented caused stress for those around you and what did you do?

pdf

68

Tell me about a time you had to deal with an unfair company policy.

sdf

69

Tell me about at time that you helped to institute change at an organization.

sdf

70

Tell me about a time you used judgment to go against company policy.

sdf

71

Tell me about a decision your supervisor made you didn't agree with?

sdf

72

Tell me about a time your workplace or organization put forth a policy you didn’t understand.

fdf

73

Tell me about a time you followed a policy you disagreed with.

sdf

74

Have you ever violated a FAR?

sdf

75

Tell me about a time you sacrificed your morals or beliefs to get the job done?

fdf

76

Have you ever been asked to do something that was unsafe? How did you handle it?

d

77

Tell me about a time that you were pressured to do something that you didn't think was safe.

fdf

78

Tell me about a time you were pressured to do something from a superior that you were not comfortable with.

ff

79

Tell us about a time you were pressured to break a rule.

ff

80

Tell us about a time someone tried to talk you into doing something you were not comfortable with.

ff

81

Give an instance of when you have been distracted on the job, when you had trouble concentrating.

dd

82

Tell me about a time you made a mistake that could have had career consequences and what did you do about it?

ff

83

Tell me about a time you learned something about yourself during a crisis

ff

84

Tell me about a time you said something you felt bad about or apologized for it?

ff

85

If there was something that you could do over again, what would it be?

cvv

86

Tell me about a time that you regretted something that you did in the cockpit.

fff

87

Tell me about a time you had to make a quick decision in the cockpit.

vv

88

Tell me about a time you didn't accomplish something you set out to do.

kk

89

Tell me about a time that you dealt with stress on the job.

lk

90

Tell me about a time you had a frustrating experience in the flight deck.

llk

91

Tell me about a time you failed to keep a commitment.

llk

92

Tell me about a time of compromising beliefs or values.

lklk

93

Tell me about a time when you faced a challenging situation.

lkl

94

Tell about a time you were in a stressful situation.

lklk

95

Tell me about a time you had an issue in the cockpit.

lkl

96

Tell me about a time you had a crisis in the aircraft and your actions.

kl

97

Tell me about a time you diverted

lklk

98

Tell me about a time you had a situation where a checklist did not apply.

m,m

99

What was your worst emergency? What would have done differently?

lk

100

Tell about a time when you had an emergency in the aircraft and how you dealt with it.

klkl

101

Tell me about a time you were prevented form doing your best.

lklk

102

Tell me about a time you made a quick decision that had a negative outcome on your crew or passengers.

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103

Tell about a time you had to handle and solve a workplace conflict.

lk

104

Tell me about a time you avoided a conflict.

lkm

105

Tell me about a time you were involved in a conflict.

klk

106

Tell me about a time you received resistance from someone.

jlk

107

Tell me about a time your first officer said something that made you uncomfortable.

lklk

108

Tell me about a time you had to deliver bad news to a peer.

lklk

109

Tell us about a time you got upset with a coworker.

kn

110

Tell me about a time you had to apologize to a co worker.

lklk

111

Tell us about a time you didn't hit it off with a coworker

lkl

112

Tell me about a time when someone was performing below standards and what did you do about it.

lklk

113

Tell me about a time you had to deal with someone with a bad attitude.

lklk

114

Tell me about a time you worked with someone you didn't like and what happened.

lklk

115

Tell me about a time you had to correct a co-worker's course of action.

llk

116

Tell us about a time you saw somebody violating a policy or procedure and what you did about it

lklk

117

Tell me about a time when you saw a co-worker break a company policy or SOP.

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118

Tell me about a time you had a stressful flight and you helped the Captain make better decisions.

df

119

Tell me about a time you had to work with a difficult captain.

llk

120

Tell me about a time you had to insist that a Captain follow SOP.

lklk

121

Tell me about a time you had a problem with a Captain

llkl

122

Have you ever had to tell a crew or Aircraft Commander that you disagreed with the way they were flying the aircraft?

lklk

123

Tell me about a time you set the tone in the flight deck

lklk

124

How do you set the tone with your crew?

m

125

Tell me about a time you had a disagreement with your crew and what you did about it.

kl

126

Tell me about a time you helped out a colleague or crew mate.

lj

127

Tell us about a time when you saw someone struggling. How did you know they were struggling and what did you do?

m,

128

Tell me about a time you had to motivate a peer to do something.

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129

Tell me about a time you had trouble establishing rapport.

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130

Tell about a time you had to build rapport with crew member?

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131

Tell me about a time you supported someone's decision even though you disagreed with it.

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132

Tell me about a time when you needed to encourage or mentor someone who was having a difficult time.

m,m

133

Tell us about a time when you didn't hit it off with someone that you have flow with.

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134

Tell me about a time you had to depend on outside resources to get a job done.

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135

Tell me about a time you had to work as a team to solve a challenging problem in-flight

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136

Tell me about a time you had to coordinate something with someone that you both had a common goal in.

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137

Tell me about a time you needed help from someone to solve a problem

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138

Have you ever had to take the aircraft from another pilot or strongly encourage the pilot flying to alter their process?

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139

Tell me about a time when someone would not give you the information you needed to do your job.

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140

Tell me about a time when CRM broke down?

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141

Tell us about a time you were told you were doing something wrong but knew you were doing it right?

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142

Tell me about a time you received a critique/criticism that you initially disagreed with but eventually came around on and agreed with.

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143

Tell me about a time you received negative feedback and weren't immediately responsive to it.

lm

144

Tell me about a time you where criticized by your supervisor.

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145

Did you ever make a decision that was unpopular with your peers?

lk

146

Tell me about a time you lost credibility with someone.

l

147

Tell me about a time your advice was rejected.

lm

148

Tell us about a time you had to persuade people to your way of doing something.

m,

149

Tell me about a time you convinced others to do something in an operation you were not directly a part of.

kp

150

Tell me about a time you were in a situation where you didn't have the authority to make a decision.

kk

151

Tell me about a time you had to deal with numerous customers.

lkk

152

Tell me about a time when your entire crew disagreed with your decision.

mm

153

Why United?

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154

Tell me about yourself and how you decided aviation was right for you.

mm

155

Tell me about yourself from start to how you made it to this seat today while covering your resume.

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156

TMAAT a you failed as a leader.

kk

157

TMAAT when you had to convince someone to do something they didn’t want to.

lll

158

TMAAT you overcame adversity.

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159

TMAAT you witnessed someone break SOP.

mnnn

160

TMAAT you had an emergency.

ouij

161

TMAAT you had a conflict with a peer.

mnb

162

TMAAT CRM Broke Down.

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163

TMAAT you had to make a decision without all the information/facts.

ddd

164

TMAAT you didn’t achieve a goal.

mmm

165

TMAAT a crewmember looked to you for direction.

we

166

TMAAT you flew with a crewmember who was distracted.

www

167

TMAAT you accomplished something that made a difference.

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168

What personal attribute can you bring to UA and give an example of when you used it.

ewew

169

TMAAT you experienced adversity and how you overcame it.

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170

TMAAT when you made a mistake and what you did afterwards.

sdds

171

TMAAT when you took initiative and affected/influenced a change.

wwww

172

TMAAT when you had a negative crewmember and what you did about it.

wwww

173

TMAAT when someone in a crew wasn’t pulling their weight.

uuu

174

TMAAT something didn’t go as planned and you had to change/adjust your plan.

ccc

175

TMAAT you were proud of your actions as a leader.

www

176

TMAAT when you went above and beyond your normal duties to get the job done.

ddd

177

TMAAT when you had to lead someone else that was in charge.

ww

178

TMAAT when you had to make a decision as a leader.

www

179

TMAAT when a coworker did something that was unprofessional.

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180

TMAAT when you exemplified superior customer service.

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