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Flashcards in UNIT 1 TEST Deck (306)
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1

Intrapersonal

Occurs within an individual

2

Interpersonal

One-to-one interaction between a nurse and another person

3

Transpersonal

Interaction that occurs within a person's spiritual domain

4

Small Group

Interaction that occurs with a small number of persons; goal directed

5

Public/interdisciplinary

Interaction with an audience/team consist of patient family and all health care personnel involve in providing care

6

Referent

Motivates one person to communicate with another

7

Sender

who encodes and delivers a message

8

Receiver

Person who decodes the message and interprete

9

Message

Content of the communication/ using verbal or non verbal symbols

10

Channels

Means of conveying and receiving messages through the senses

11

Feedback

Indicates whether the receiver understood the meaning of the sender's message

12

Interpersonal variables

Factors within both the sender and the receiver that influence communication

13

Environment

Setting for the sender -receiver interaction

14

Verbal Communication

code that conveys specific meaning through the combination of words

15

Connotative meaning

Interpretation of a word's meaning influenced by the thoughts and feelings that people have about the word

16

Intonation

Tone of voice

17

Timing

When a pt expresses an interest in communicating

18

Pacing

Thinking before you speak and developing an awareness of the rhythm of your speech

19

Clarity and brevity

Simple brief and direct

20

Active Listening

being attentive to what the pt is saying bother verbally and nonverbally

21

Sharing observations

helps the pt communicate without the need for extensive questioning

22

sharing empathy

ability to understand and accept another persons reality

23

sharing hope

sense of possibility

24

sharing humor

coping strategy to adjust to stress

25

using touch

most potent form of communication

26

sharing feelings

subjective feelings that result from one's thoughts and perception

27

using silence

useful when people are confronted with decisions that require much thought

28

providing information

pt's have the right to know about their health status ans what is happening in their environment

29

clarifying

restating an unclear or ambiguous message

30

focusing

used to center on key elements or concepts of the message