unit 15 Flashcards

1
Q

necesidades del consumidor

A

consumer needs

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2
Q

política de privacidad del consumidor

A

consumer privacy policy

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3
Q

perfil del consumidor

A

cutomer profile

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4
Q

tratar las objecciones

A

deal with the objections

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5
Q

entrevistado

A

interviewee

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6
Q

ventaja

A

lead

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7
Q

leal

A

loyal to

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8
Q

llamadas salientes

A

outbound calls

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9
Q

promoción, ascenso

A

promotion

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10
Q

patrones de compra

A

purchasing patterns

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11
Q

aprovechar

A

take advantage of

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12
Q

teleoperador

A

telemarketer

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13
Q

guion de venta telefónica

A

telemarketing script

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14
Q

boca a boca

A

inbound calls

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15
Q

llamadas entrantes

A

countertop display

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16
Q

exhibición de mostrador

A

dumb bin

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17
Q

contenedor de basura

A

hanging banner

18
Q

pancarta gigante

A

pavement sign

19
Q

señal de pavimento

A

shopping trolley

20
Q

publicidad en carritos de compra

A

advertising

21
Q

cartulina

A

tent card

22
Q

cupones electrónicos

A

e-coupons

23
Q

regalo

A

free gift

24
Q

cortesía regalos

A

freebie

25
Q

promoción estacional

A

seasonal promotion

26
Q

imagen corporativa

A

corporate image

27
Q

retroalimentación

A

feedback

28
Q

grupo de sondeo

A

focus group

29
Q

campaña de seguimiento

A

follow-up campaign

30
Q

nivel de satisfacción

A

level of satisfaction

31
Q

vendedor

A

merchandiser

32
Q

rótulo de neón

A

neon sign

33
Q

revelaciones públicas

A

public relations

34
Q

cuestionario

A

questionnaire

35
Q

análisis de ventas

A

sales analyisis

36
Q

grupo objetivo

A

target group

37
Q

feria de comercio

A

trade fair

38
Q

sorteo

A

prize draw

39
Q

precio

A

price

40
Q

premio

A

prize

41
Q

encuesta

A

survey

42
Q

comercio justo

A

fair trade