unit 15 Flashcards

(42 cards)

1
Q

necesidades del consumidor

A

consumer needs

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2
Q

política de privacidad del consumidor

A

consumer privacy policy

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3
Q

perfil del consumidor

A

cutomer profile

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4
Q

tratar las objecciones

A

deal with the objections

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5
Q

entrevistado

A

interviewee

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6
Q

ventaja

A

lead

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7
Q

leal

A

loyal to

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8
Q

llamadas salientes

A

outbound calls

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9
Q

promoción, ascenso

A

promotion

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10
Q

patrones de compra

A

purchasing patterns

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11
Q

aprovechar

A

take advantage of

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12
Q

teleoperador

A

telemarketer

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13
Q

guion de venta telefónica

A

telemarketing script

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14
Q

boca a boca

A

inbound calls

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15
Q

llamadas entrantes

A

countertop display

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16
Q

exhibición de mostrador

A

dumb bin

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17
Q

contenedor de basura

A

hanging banner

18
Q

pancarta gigante

A

pavement sign

19
Q

señal de pavimento

A

shopping trolley

20
Q

publicidad en carritos de compra

21
Q

cartulina

22
Q

cupones electrónicos

23
Q

regalo

24
Q

cortesía regalos

25
promoción estacional
seasonal promotion
26
imagen corporativa
corporate image
27
retroalimentación
feedback
28
grupo de sondeo
focus group
29
campaña de seguimiento
follow-up campaign
30
nivel de satisfacción
level of satisfaction
31
vendedor
merchandiser
32
rótulo de neón
neon sign
33
revelaciones públicas
public relations
34
cuestionario
questionnaire
35
análisis de ventas
sales analyisis
36
grupo objetivo
target group
37
feria de comercio
trade fair
38
sorteo
prize draw
39
precio
price
40
premio
prize
41
encuesta
survey
42
comercio justo
fair trade