UX Glossary Flashcards

(48 cards)

1
Q

What is Scrum in Agile methodology?

Agile (Scrum Methodology)

A

An Agile framework that promotes time-boxed cycles, team self-organization, and accountability.

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2
Q

What is a user story?

Agile (Scrum Methodology)

A

A short, simple description of a feature told from the perspective of the end user. Format: As a [user], I want to [action], so that [benefit].

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3
Q

What is a backlog in Agile?

Agile (Scrum Methodology)

A

A prioritized list of user stories used as the project’s management and planning tool.

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4
Q

What is a sprint?

Agile (Scrum Methodology)

A

A short, time-boxed period (typically 2 weeks) during which a Scrum team works to complete a set of user stories.

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5
Q

What is a stand-up?

Agile (Scrum Methodology)

A

A brief daily meeting where team members discuss daily challenges and plans, promoting team accountability.

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6
Q

What is a retrospective in Agile?

Agile (Scrum Methodology)

A

A team meeting held at the end of a sprint to reflect on what went well, what didn’t, and how to improve.

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7
Q

What is the ‘Empathize’ stage in design thinking?

Design Thinking

A

The phase where you understand users’ behavior, thoughts, feelings, and motivations.

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8
Q

What is the ‘Define’ stage in design thinking?

Design Thinking

A

The stage where you frame an actionable problem statement to guide design efforts.

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9
Q

What is the ‘Ideate’ stage in design thinking?

Design Thinking

A

A brainstorming phase focused on generating a wide range of ideas and possible solutions.

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10
Q

What is the ‘Prototype’ stage in design thinking?

Design Thinking

A

The creation of scaled-down versions or simulations of ideas to test functionality and feasibility.

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11
Q

What is the ‘Test’ stage in design thinking?

Design Thinking

A

A phase where prototypes are tested, and feedback is gathered to refine the solution.

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12
Q

What is an assumption in lean startup?

Lean Startup

A

A broad belief or guess about users, needs, or revenue, such as “Users want X” or “We’ll make money with Y.”

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13
Q

What is a hypothesis in lean startup?

Lean Startup

A

A testable, specific statement derived from an assumption, targeting a product or workflow.

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14
Q

What should a hypothesis include?

Lean Startup

A

A belief (e.g., customers want to check out in 3 clicks) and how it will be validated or refuted (via feedback, metrics, or KPI changes).

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15
Q

What is a Minimum Viable Product (MVP)?

Lean Startup

A

The simplest version of a product that allows teams to collect validated learning with minimal effort.

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16
Q

What is DesignOps?

A

The practice of implementing processes and measures to better support design work and create conditions for efficiency, collaboration, and impact.

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17
Q

What is the hybrid UX model?

A

A structure where UXers report to both a UX lead and a product team lead.

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18
Q

What are the four families of activities in the UX lifecycle?

A

Analysis and research, design, prototyping, and evaluation.

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19
Q

What three approaches inform Lean UX?

A

Agile development, design thinking, and lean startup.

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20
Q

What is the ‘Problem Solver Grid’ strategy?

A

A hiring strategy that identifies team gaps in roles like innovators, conceptualizers, implementers, and optimizers.

21
Q

What is the ‘Complete the Puzzle’ hiring strategy?

A

A strategy that emphasizes building a team with diverse and complementary skillsets to avoid homogeneity.

22
Q

What is the ‘Gauging the Team Spectrum’ strategy?

A

Mapping team skills by percentage (e.g., 66% UI design, 33% research) to identify imbalances and hiring priorities.

23
Q

What is ResearchOps?

A

A set of strategies, tools, and processes that support UX researchers in planning, conducting, and scaling the value of research.

24
Q

What is stakeholder buy-in?

A

Getting stakeholders (both internal and external) to support and sponsor your UX initiatives.

25
Why is earning a seat at the executive table important for UX leaders?
Being included in strategic meetings allows UX leaders to be the voice of UX in decision-making and ensures UX is integrated at the highest levels of the organization.
26
27
What is UX management?
A set of practices associated with the strategic and operational management of UX-related activities inside an organization ## Footnote UX management is important for product and business success.
28
What is UX maturity?
The degree to which UX is embedded within an organization’s culture and work processes ## Footnote Organizations vary in their awareness and prioritization of user needs.
29
What are some job titles associated with UX management?
* Chief Experience Officer (CXO) * Vice-President of UX * Design Program Manager * Director of UX * Head of UX * UX Principal * UX Strategist ## Footnote Titles may vary by organization and the level of responsibility.
30
What critical soft skills are essential in UX management?
The critical soft skills in UX management include: * Listening * Communicating * Collaborating * Influencing * Advocating ## Footnote These skills are instrumental for all UX practitioners, regardless of their specific roles.
31
What are the five primary functions of management according to Henri Fayol?
The five primary functions of management are: * Planning * Organizing * Directing * Coordinating * Controlling ## Footnote Fayol's framework provides a structured overview of essential management tasks.
32
What is strategic planning?
The process of defining a vision and a direction.
33
What are the 3 strategic planning tools?
* SWOT * PEST (PESTLE) * Business model canvas
34
What does SWOT stand for in SWOT analysis?
Strengths, Weaknesses, Opportunities, and Threats.
35
What does PEST stand for in PEST analysis?
Political, Economic, Social, and Technological.
36
What are the 9 building blocks of the Business Model Canvas?
Customer Segments, Value Propositions, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partnerships, and Cost Structure.
37
What is the main goal of UX strategy?
To connect UX design more tightly with the business, its business model, and value proposition.
38
What does the 'Forming' stage in Tuckman's model involve?
The team is newly created and members are getting to know one another.
39
What happens during the 'Storming' stage?
Team members may experience conflicts as roles and responsibilities are negotiated.
40
What defines the 'Norming' stage?
Stability begins, and consistent collaborative work starts to emerge.
41
What characterizes the 'Performing' stage?
The team functions effectively and efficiently, almost on autopilot.
42
What are the three dominant UX organizational structures?
Centralized, Decentralized (Distributed), and Hybrid (Matrix).
43
What characterizes a decentralized UX structure?
UXers are assigned to one product team full-time and become subject matter experts in that domain.
44
What is a key benefit of the centralized UX structure?
Shared tools and resources, peer learning, strong UX identity, and involvement in high-level decisions.
45
What larger context do UX lifecycle activities operate within?
The Software Development Lifecycle (SDLC).
46
What is the waterfall model in software development?
A sequential development process where each phase (requirements, design, development, testing, deployment, maintenance) follows the previous one.
47
What three approaches inform Lean UX?
Agile development, design thinking, and lean startup.
48
What are the three main steps in the control management process?
1. Setting standards 2. Measuring actual performance 3. Comparing results and taking corrective action