Week 1: Introduction to Operations Strategy

Question 1

What is the difference between operations management and operations strategy?

Answer 1

Operations management is concerned with short-term, day-to-day processes. Operations strategy is long-term and focuses on aligning operations with the overall business strategy.

Question 2

Why is operations strategy important?

Answer 2

It determines how the operations function can contribute to competitive advantage by aligning resources and processes with business goals.