Week 5: Process Technology Strategy Flashcards
(3 cards)
1
Q
What is a trade-off in operations strategy?
A
A situation where improving one performance objective (e.g., cost) may reduce performance in another (e.g., flexibility).
2
Q
What are order winners and order qualifiers
A
Order winners: Characteristics that win customers
Order qualifiers: Basic requirements to be considered
3
Q
Why are trade-offs important in strategy?
A
They force firms to prioritize based on strategic goals, helping align operations with market positioning.
