Week 10 - Social influence Flashcards

1
Q

Social Influence

A

Ways that people affect one another through changing attitudes, beliefs, feelings, or behaviors resulting from the real or imagined presence of others

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2
Q

Social Influence

A

Conformity (Do as others d0): Changing behavior in response to real or imagined pressure from others.

Compliance (Do as others want): Changing behavior by responding favorably to an explicit request.

Obedience (Do as others command): Responding to an explicit request from someone who has power over you.

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3
Q

Conformity: Do as others Do

A

Unconscious (automatic) conformity
- Automatic behavioral mimicry

Conscious (deliberate) conformity

  • Informational social influence
  • Normative social influence
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4
Q

Conscious (Intentional) Conformity

A

Informational Social Influence: Using others’ actions or comments as a source of valid information about what is correct, proper or effective.

Normative Social Influence: Using others’ actions or comments as guides for how to fit in and avoid disapproval or social sanctions (e.g., ridicule, ostracism)

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5
Q

Informational Social Influence: Why?

A

Accuracy Motive: We want to be right!

Informational social influence is likely to occur when:
The situation is difficult or ambiguous
In other words, when we feel low in knowledge or competence about a task or topic, so we need help - i.e. Clapping when you see others clap

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6
Q

Normative Social Influence

A

Conformity based on the desire to be liked or socially accepted when the situation is clear/ unambiguous but one’s own beliefs conflict with group beliefs.

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7
Q

Informational or Normative?

A

Informational and normative influence almost always happen together
You are unsure about what is appropriate, and you want to fit in!

However, sometimes one is more important than the other.

Informational influence leads to internalization (private acceptance) of the majority opinion/behavior, and actual change in your attitudes and beliefs.

Normative influence leads to temporary public compliance with the majority opinion/behavior, without any change in your attitudes and beliefs.

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8
Q

Factors That Influence Conformity

A
Group size
Unanimity
Anonymity
Expertise/status
Culture
Minority influence
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9
Q

Group Size

A

Larger groups have more informational and normative social influence
After a certain point, conformity rates level off - If you are in a huge lecture, you don’t feel the need to conform as much cause you are just a face in a sea of people

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10
Q

Unanimity

A

If there is a break in unanimity, even if it is not in line with the person’s private belief, it is enough to reduce conformity
If there are other dissenters, it becomes easier to dissent, even if you are dissenting in different ways

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11
Q

Anonymity

A

When people cannot find out what your opinions are, conformity is reduced

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12
Q

Expertise & Status

A

People tend to conform to the opinions of expert or high status people

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13
Q

Groupthink

A

GROUPTHINK: A (faulty) style of thinking in which maintaining group cohesiveness and solidarity is more important than considering the facts in a realistic manner.
The presence of high status individual(s) and lack of anonymity in providing answers or expressing opinions can lead to groupthink!

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14
Q

Culture

A

Culture: Interdependent (collectivist) groups tend to conform more (focus on social relationships)

Tight vs. Loose Cultures: Cultures with strong norms/rules for behavior (tight) elicit more conformity than those with weaker norms/rules (loose)
E.g., Tight cultures: China, Japan, South Korea, Britain, Turkey
E.g., Loose cultures: Greece, Israel, Netherlands, Brazil, Ukraine

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15
Q

Gender

A

Females are more likely to conform than men
But this difference is somewhat small…depends on the domain!
- In stereotypically “male domains” (e.g., geography, hunting), females tend to conform more than males
- In stereotypically “female domains” (e.g., childrearing, cosmetics), males tend to conform more than females

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16
Q

Minority influence

A

Minority Influence: There are cases in which the minority can cause a change in the majority opinion

The key to effective minority influence is consistency
The minority must express the same view over time
Different members of the minority must agree

Minorities must rely on informational influence
Doing the right thing vs. Fitting in with majority

17
Q

Compliance: Do as others Want

A

Compliance occurs when we are influenced via a direct attempt by someone without authority/power over us.

18
Q

Compliance: Do as others Want

A

Three main types

  • Reason-Based
  • Emotion-Based
  • Norm-Based
19
Q

Compliance: Reason-Based

A

Norm of Reciprocity
- A norm dictating that people should provide benefits to those who benefit(ted) them

“Foot-In-The-Door” - Small then Big

  • Make a small, initial request that virtually everyone would agree to, and then follow it up with a larger request for what you really want
  • Committing to the first act causes a change in your self-schema via self-perception

“Door-In-The-Face” - Big then Small
- Requesting a very large favor that you know the target will decline, and then following it up with a more modest request for what you really want

20
Q

Compliance: Emotion-Based (Positive Mood)

A

Positive Mood increases compliance

Overtime positive mood decreases -> compliance rate decreases

21
Q

Positive Mood & Compliance: Why?

A
  1. Construal: If you’re happy and you feel good, you assume other people’s intentions are good
  2. Positive Mood Maintenance: Saying no to a request is awkward and creates negative affect. So to continue feeling good, you comply
22
Q

Compliance: Emotion-Based (Negative Mood)

A

Negative Mood, specifically guilt, increases compliance
The negative state relief hypothesis: Negative moods (e.g., guilt) increase compliance because doing something for someone else helps to make you feel better.

23
Q

Compliance: Norm-Based

A

Descriptive Norms
Objective, factual description of what most people do

Prescriptive Norms
What most people should do according to some rule or tradition

By providing information about how other people typically behave, you can elicit conformity

  • Descriptive norms usually work via informational influence
  • Prescriptive norms usually work via normative influence
  • The stronger the norm info (more specific), the more compliance
24
Q

Descriptive norms

A

When trying to change norms, people often highlight how common it is for people to do the wrong thing…but this encourages people to continue doing the wrong thing!!

People are very responsive to descriptive norms

  • In trying to promote positive behavior, descriptive norms are more beneficial
  • However, in trying to reduce negative behavior, descriptive norms may backfire
25
Q

Obedience: Do as others Command

A

i.e. The Milgram Experiments
Informational Influence:
- Ambiguous: This is a strange, unfamiliar experimental setting
Participants looked to the experimenter (an “expert”) to help them decide what to do

Normative Influence:
- Unambiguous: Shocking someone is just WRONG.
But if they didn’t, the (powerful, authoritative) experimenter might get angry

26
Q

Replication of Milgram experiment

A

Replication: Proximity to Victim
- Tuning in the learner: As the “learner” becomes more salient, conformity decreases

Replication: Proximity to Authority
- Tuning out the experimenter (authority): As the “authority” becomes less salient, conformity decreases.

Replication: Legitimacy of Experiment

  • Reduced legitimacy of experiment by conducting the study outside Yale university.
  • Obedience rates declined somewhat, but remained high, even under these conditions
27
Q

The Milgram Experiment

A

How do you make it easier for participants to disobey?

  • Make the victim closer (more salient)
  • Make the authority further away (less salient)

Making it easier to disobey is more effective than increasing desire to disobey

Core theme of social psychology: The power of the situation!

28
Q

Would You Have Obeyed?

A
  1. Released From Responsibility
    Experimenter claims responsibility for outcome
  2. Step-by-Step Procedure
    Shock only goes up 15V each time
    “Slippery Slope”
  3. Lack Of Practice Disobeying Authority
    Most participants tried to end the experiment at some point, but weren’t effective
    Most people don’t have practice being bold against authority
29
Q

Implication of Milgram Experiments: Are Human Beings Just Really Terrible?

A

Most of us can relate to being good-hearted but ineffective, but not to being uncaring