Week 6: Group Roles and Group Management

Question 1

What factors affect the Group process?

Answer 1

1. stages of group development
2. leadership styles
3. climate
4. group purpose/task

Question 2

What are the 2 roles of a leader in groups?

Answer 2

1. task role –> keep group on track (info exchange, gatekeeping, ensure productivity)
2. maintenance role —> nurture and support, group cohesion, growth mindset

Question 3

What are group member roles?

Answer 3

structured ways of behaving within a group and observable behaviour patterns

Question 4

What is the role of group member?

Answer 4

individual role –> actions that satisfy personal needs and possibly detract from cohesion/focus

Question 5

What are 12 Group Task Roles?

Answer 5

1. intiator-contributor
2. information seeker
3. opinion seeker
4. coordinator
5. information giver
6. opinion giver
7. elaborator
8. orienteer
9. energizer
10. evaluator-critic
11. procedural technician
12. Recorder

Question 6

What is an “initiator-contributor” group task role?

Answer 6

suggests new ideas or goals or new ways to accomplish specific tasks/solve problems

Question 7

What is an “information seeker” group task role?

Answer 7

• asks a lot of questions
• wants facts, clarifications, seeking additional resources

Question 8

What is an “opinion seeker” group task role?

Answer 8

more concerned about what people think than the facts

Question 9

What is an “coordinator” group task role?

Answer 9

• organized
• sort out group logistics

Question 10

What is an “information giver” group task role?

Answer 10

• offers information or opinions related to task of the group

Question 11

What is an “opinion giver” group task role?

Answer 11

expresses their own opinions about own beliefs regarding tasks or group process

Question 12

What is an “elaborator” group task role?

Answer 12

consider suggestions and ideas
provide examples
develop a rationale for the suggestions to explain why it will not work for task at hand

“yes…but” people

Question 13

What is an “orienteer” group task role?

Answer 13

checks in time to time to see if on task and periodically evaluates and summarizes group progress related to defined goal

Question 14

What is an “energizer” group task role?

Answer 14

brings the spirits up, stimulate the group for better activity

Question 15

What is an “evaluator-critic” group task role?

Answer 15

looks at expectations or standards of group and compare group progress currently with that (what needs to change or not)

Question 16

What is an “procedural technician” group task role?

Answer 16

takes care of small tasks that continue to be overlooked

Question 17

What is an “recorder” group task role?

Answer 17

keeps records of groups progress (minutes for meetings, follow up emails, recalling past decisions and suggestions, etc)

Question 18

What are the 7 group maintenance roles?

Answer 18

1. Encourager
2. compromiser
3. harmonizer
4. gatekeeper
5. standard setter
6. group observer or commentator
7. follower

Question 19

What is “encourager” group maintenance role?

Answer 19

agrees with, praises, and supports all suggestions/opinions within the group

Question 20

What is “compromiser” group maintenance role?

Answer 20

gives up part of their idea to allow for coordination with other group members’ ideas

Question 21

What is “harmonizer” group maintenance role?

Answer 21

attempts to decrease tension by serving as mediator and negotiate in conflict

Question 22

What is “gatekeeper” group maintenance role?

Answer 22

working to encourage flow of the group

Question 23

What is “standard setter” group maintenance role?

Answer 23

set standards for what group will achieve and addresses norms

Question 24

What is “group observer or commentator” group maintenance role?

Answer 24

keeps mental or written record of the group process and provides comments to group’s progress, history, situations

Question 25

What is "follower" group maintenance role?

Answer 25

goes along with group decisions, do what they say "go with the flow" people

Question 26

What are the 8 individual roles?

Answer 26

1. Aggressor 2. dominator 3. blocker 4. self-confessor 5. recognition seeker 6. playboy 7. help-seeker 8. special interest leader

Question 27

What is the "aggressor" individual role?

Answer 27

verbally attack others gain power through seeing fear in others

Question 28

What is the "dominator" individual role?

Answer 28

fill large amount of time in group, assert authority over people or group as a whole, tkaes things over, makes others not want to participate by establishing they are superior

Question 29

What is the "blocker" individual role?

Answer 29

blocks any forward movement of group through negativity, resistance, and opposing behaviour

Question 30

What is the "self-confessor" individual role?

Answer 30

call these people "over sharers" goal is to reveal personal info that will shock or affect the group in some way

Question 31

What is the "recognition seeker" individual role?

Answer 31

goal is to attract all the group's attention

Question 32

What is the "playboy" individual role?

Answer 32

lacks involvement in group process and looks to engage others in activities that are often playful and flirtatious

Question 33

What is the "help seeker" individual role?

Answer 33

uses self-deprecation to evoke sympathy or empathy for them. open up but don't want people to help you when they ask

Question 34

What is the "special interest leader" individual role?

Answer 34

want to talk about a topic that is not relevant to the session by bringing in their special interests

Question 35

How can the leader encourage group member roles?

Answer 35

1. leadership style 2. level of group inpu and decision making 3. clarity of goals, tasks, and access to supplies 4. modelling desired behaviour

Question 36

What are 5 ways we can manage groups?

Answer 36

1. communication techniques (in previous deck) 2. clinical reasoning (in previous deck) 3. reflection (anticipatory - BEFORE, in action -DURING, on action - AFTER) 4. evaluation 5. 4 step intervention process

Question 37

what is the 4 step intervention process?

Answer 37

1. identify the problem 2. interpretation 3. intervention 4. outcome and reassessment

Question 38

What is the first step: "identify the problem" in the 4 step group intervention process ?

Answer 38

- Describe the specific actions, interactions, and facts of the problem within the group

Question 39

What is the second step: "interpretation" in the 4 step group intervention process ?

Answer 39

- Identify 3 or 4 possible causes for the current group dysfunction

Question 40

What is the third step: "intervention" in the 4 step group intervention process ?

Answer 40

- Based on the interpretation, create a plan to address the group problem

Question 41

What is the fourth step: "outcome and reassessment" in the 4 step group intervention process ?

Answer 41

- Describe the desired outcome of the group session - How will you measure success? Expected group behaviours? Strengths/weaknesses? How did group function?

Question 42

As a leader always address the behaviour, not the person. true or false

Answer 42

true

Question 43

How can we help with over - involvement (ex: talker or dominator present)?

Answer 43

- recognition - gatekeeping (increase structure) - break eye contact - redirecting - taking turns - physical proximity - feedback (confrontation)

Question 44

What are techniques to use for under-involvement in groups?

Answer 44

- make eye contact - ask for agreement (consensus) - ask for opinion - taking turns - direct questioning - allow silence - intentional positioning

Question 45

What are qualities of a therapist that is relationsip focused?

Answer 45

- respect - professional - set boundaries - observe - analysis (process and task) - communication and feedback