Week 9 Flashcards

(16 cards)

1
Q

What is business ethics management?

A

Efforts by businesses to manage ethical issues using policies, training, and programs.

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2
Q

Why do companies manage ethics?

A

To avoid scandals, reduce risk, protect reputation, and do the right thing.

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3
Q

Common tools of business ethics management?

A

Mission/values statements
Codes of ethics
Ethics training
Reporting channels
Risk management
Ethics officers/consultants

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4
Q

What is a code of ethics?

A

A voluntary guide stating the values and ethical standards expected from employees or professionals.

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5
Q

Types of codes of ethics?

A

Organizational – For one company
Professional – For a profession (e.g. doctors, accountants)
Industry – For entire industries (e.g. finance, electronics)
Program – For participants in ethical initiatives (e.g. Fairtrade)

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6
Q

What makes a code of ethics effective?

A

Clear, specific, and realistic
Supported by training
Enforced and monitored
Backed by leadership

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7
Q

What’s the ethical absolutism view?

A

There are universal moral principles that apply everywhere.

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8
Q

What’s the ethical relativism view?

A

Morality depends on culture and context; no universal right or wrong.

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9
Q

What’s the middle ground (Donaldson, Crane & Matten)?

A

Respect core human values while allowing flexibility for local traditions.

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10
Q

What is stakeholder theory?

A

The idea that businesses must consider the interests of all stakeholders—not just shareholders.

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11
Q

Three types of stakeholder theory?

A

Normative – Corporations should respect stakeholder interests.
Instrumental – Doing so is beneficial for the company.
Descriptive – Shows how companies actually treat stakeholders.

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12
Q

What is Stakeholder Salience (Mitchell et al., 1997)?

A

Stakeholders are prioritized based on:

Power (influence)
Legitimacy (rightful involvement)
Urgency (time-sensitive concerns)

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13
Q

Stakeholder Salience levels?

A

Latent (low salience): One attribute
Expectant (moderate salience): Two attributes
Definitive (high salience): All three attributes

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14
Q

What is social accounting?

A

Measuring and reporting a company’s ethical, social, and environmental impacts.

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15
Q

Why do companies do social accounting?

A

Meet internal/external pressure
Improve stakeholder trust
Manage risks
Promote transparency

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16
Q

What makes social accounting effective (Zadek et al., 1997)?

A

Inclusivity: Stakeholders’ views matter
Comparability: Compare with other firms
Completeness: Cover all activities
Continuous improvement and verification