workforce performance

Question 1

what is a 360 degree appraisal?

Answer 1

involve the appraised staff member receiving feedback from people whose views are considered helpful and
relevant.

Question 2

what does workforce performance measure?

Answer 2

Measuring the effectiveness of the
workforce. When managers examine workforce performance they are examining the effectiveness
of human resource management (HRM) policies.

Question 3

what does labour productivity mean?

Answer 3

a measurement of the output per employees. It is an important measure
of the efficiency of the workforce.

Question 4

labour productivity calculation

Answer 4

Output (per period)
No. of employees (per period)

Question 5

ways to improve labour productivity

Answer 5

Improving the capital equipment with which they work

change employment methods, e.g. moving from assembly line production to cell production

training may be needed for employees to help them deal with new machinery or methods

increase motivation by changing the reward system

change the structure of the business by devolving decision making.

Question 6

what is Absenteeism Rates

Answer 6

Definition: Measures how many employees miss
work as a percentage of the total number of
employees.

Question 7

what is the Absenteeism Rates calculation?

Answer 7

No. of staff absent = x 100
Total no. of staff

Question 8

what are some of the main causes of absenteeism?

Answer 8

Causes of absenteeism:

poor working conditions
over supervision
lack of respect for a team member
stress
low pay.

Question 9

what are the costs of absenteeism

Answer 9

Costs of absenteeism:
☒ lost production
☒ paying overtime to others
☒ people copying.

Question 10

what are the meausures to reduce absenteesim?

Answer 10

Measures to reduce absenteeism are:

introducing flexible working hours
job enrichment
improved working conditions
improved human relations
bonuses for good attendance.

Question 11

what is labour turnover?

Answer 11

Measures the rate at which employees
leave a firm.

Question 12

what is the labour turnover calculation?

Answer 12

No. of staff leaving the firm per year
Average no. of staff. X100

Question 13

Reasons for high labour turnover

Answer 13

Reasons for a high labour turnover:

low morale

low wages

the wrong people were appointed

difficult location and bad working condition