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1

Name the 4 remotes designed to work with the X1 system

XR2, XR5, XR5 v3 and XR5 v4 (Einstein Document ID DG376)

2

How many shows can the XG1 record at a given time?

4, plus watching a 5th live

3

How many HDMI ports are on the back of the XG1?

3, 1 output and 2 input (currently disabled)

4

How do you pair the XR2 remote with the XG1?

Press and hold setup until the red light turns green, then press Xfinity, and then type the numbers that are displayed on screen.

5

What apps are NOT available on the RNG150, but are available on the XG1?

Pandora, Facebook, Photos, My Account, Xfinity Shop, Xfinity Home, Tips and Tricks and Voicemail

6

How many programs can be viewed by pressing the Last button on the X1 remote?

9

7

This is an assistive technology to customers who are blind or have low vision, presenting an audio description of the user interface.

Voice Guidance

8

What is the cost associated with Voice Guidance?

Free dollars.

9

What are the available languages for Voice Guidance?

Currently only English

10

How do you access On Demand with X1?

Press the Xfinity button or press "1" hen "OK" on the keypad

11

How many hours of HD video can be recorded on the XG1?

60 hours

12

How many hours of SD video can be recorded on the XG1?

300 hours

13

What is the name of the device that is placed at the point of entry that prevents communication with other households?

MOCA filter

14

How many peripheral devices can stream X1 content simultaneously?

5

15

What website do use to access X1 DVR content online?

xtv.comcast.net

16

What service can our customers with multiple X1 DVRs view and manage a single recording schedule from any set-top box in their home, no matter how many DVRs they have?

X1 Whole Home DVR

17

Allows customers to permanently delete all recordings in the Deleted Recently folder?

Bulk Erase

18

After what percent of a recording will customers be prompted to delete saved recordings?

85% complete

19

How can you delete an asset from the "Last Watched" row?

Highlight the show and press the "D" button

20

How do you activate "Child Proof" on the XR2 remote?

Press the up arrow 3 times then enter 5-6-2-5 (L-O-C-K)

21

Which remote is this?

XR5v3

22

Which remote is this?

XR5

23

Which remote is this?

XR2

24

How do you access the Help menu on the X1 DVR's?

Press the "A" button on the remote

25

Where can you review your home signal strength on the X1 platform?

Under Comcast Labs

26

What social media apps are available on the X1 platform?

Facebook, Instagram, Flickr

27

What's the minimum time you can activate the screen saver?

5 mins

28

What's the maximum time you can activate the screen saver?

5 Hours

29

How can you skip days in advance on the XR2, XR5 & the XR5v3 remote?

Fast Forward (FF) Button

30

What site do you access to require initial setup online for some apps?

www.xfinity.com/x1apps