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2015 Eric > xhome updates > Flashcards

xhome updates Flashcards

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1
Q

Cost of glass break sensor

A

99.95

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2
Q

Cost of Water Detector

A

39.95

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3
Q

Cost of smoke detector

A

99.95

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4
Q

Cost of outlet controller

A

49.95

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5
Q

Cost of keychain remote

A

49.95

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6
Q

Cost of wireless keypad

A

99.95

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7
Q

Cost of 3 door/window sensor pack

A

129.95

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8
Q

Cost of 5 door/window sensor pack

A

199.95

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9
Q

How many xfinity home window stickers are provided in the XH welcome kit?

A

6

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10
Q

Cost of Motion Sensor

A

49.95

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11
Q

With this setting, the motion sensor will trip immediately if motion is detected when in arm away mode.

A

Interior follower

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12
Q

With this setting, an entry delay will be provided if the motion sensor is tripped when the motion sensor is in arm away mode.

A

Interior with delay

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13
Q

With this setting,the motion sensor will trip immediately if motion is detected when the system is armed in night mode.

A

Interior follower arm night

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14
Q

With this setting, the motion sensor will provide a delay equal to entry delay if it is tripped while the system is armed in arm night mode.

A

Interior delay arm night

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15
Q

By default, motion detectors are disabled when the system is in these two arm modes

A

Arm stay and arm night

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16
Q

Where can a technician go to find updates to COPS passwords?

A

CU XFINITY Home community

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17
Q

110V house-powered or 9V battery-powered standalone smoke alarms that are not connected to a burglar alarm system.

A

Household smoke alarms

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18
Q

12V system-powered (wired) or 9V battery powered (wireless) smoke detectors that are connected to a burglar alarm system.

A

System smoke detectors

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19
Q

Existing customer-installed household smoke alarms are present in each area, outside each sleeping area and on each level of the home

A

Primary smoke detection system

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20
Q

How often the COPS MPower login password changes

A

Monthly

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21
Q

If am installed camera requires a permanent Ethernet connection to the the XB2, which port needs assigned to the Xfinity Home network?

A

Port 4

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22
Q

What steps does installer take to assign port 4 to Xfinity Home on XB2?

A

Login to 10.0.0.1Click hardwareThen select LANCheck the box for “Associate Ethernet Port 4 to Xfinity Home Network” Hit SAVE button

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23
Q

7 steps in a XH Completion Checklist

A
  1. Access Subscriber Portal2. broadband online3. cellular online4. Two ctv phone numbers5. Two ctn phone numbers 6. Sensor Testing Valid7. cancels -XH removal or false churn
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24
Q

Which brand of Garage Door opener is now compatible with xfinity home?

A

Chamberlain

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25
myQ Garage, myQ Internet Gateway, myQ Internet Gateway Connectivity Kit
compatible chamberlain garage door opener devices
26
What site can a customer visit to get additional easy-to-use device installation kits as well as bundles and add on packs?
Http://www.xfinity.com/home-security
27
Where can a customer go on the Internet to watch "how-to" videos, download their user manual, and check out help and support forums and FAQs?
Http://customer.xfinity.com/help-and-support/home-security/
28
What is the only medium a customer can use to view functionality of 3rd party partner devices?
The Xfinity Home app
29
These partner devices are now compatible with Xfinity Home.
August Smart Lock Lutron Caseta Light Switch and Dimmers Nest Thermostat Chamberlain MyQ Garage Universal Control
30
Is the August Doorlock zigbee or wifi?
wifi
31
What Lutron Caseta Lighting Controls are supported?
In wall light switch pro In wall dimmer In wall dimmer pro Plug in lamp dimmer
32
What security sensor options are available for secure 300 and 350?
3 d/w and 1 motion 5 d/w 2 motion 1 d/w
33
Great power batteries (yellow casing) should be replaced with
GETAC battery (black casing)
34
To ensure a touchscreen records a battery swap transaction, what must a technician do with touchscreen during the battery swap?
Keep the touchscreen plugged in
35
Latest touchscreen firmware is
Oahu
36
The next touchscreen firmware to be deployed after Oahu is
Padre
37
What 6 apps will no longer appear or be available with the release of the Padre firmware?
``` News Calculator Word of the day Xfinity voice Sports Sudoku ```
38
CVR
Cloud video recording
39
Due to low customer penetration and supplier challenges, what devices are likely to sunset during the next several months?
Glass break sensor Targeted motion sensor Remote key fob
40
Six main components of a security system.
``` Control panel Keypads Power supply Inputs Outputs Communicator ```
41
A built in dialer which can text, email, or call. It can be digital, cellular, radio, or over the internet
communicator
42
Sirens are one type of this
output
43
Consists of ac power, a transformer, and battery backup
Power supply
44
The component which receives the input device signal and then activates the appropriate output device and monitors system wiring, primary power and processes any programmed instructions.
Control panel
45
A user interface device allowing the user to control the system, arm/disarm, and trigger a panic
Keypad
46
Install fee for secure 300 with contract
$99
47
Install fee for secure 350 with contract
$399
48
Install for control 150
$99.99
49
Non discounted installation fee for secure 300
$499
50
Non discounted fee for secure 350 installation
$899
51
Secure 300 System upgrades include what devices?
3 door/window sensors, 1 motion sensor, 1 PIM, and touchscreen, Xhome router
52
What equipment is included in a secure 300 panel swap
1 Honeywell Vista 20P panel, 1 Honeywell 6160 alpha keypad, 3 door/window sensors, touchscreen, 1 motion detector, 1 PIM, xh router
53
5 zone types
``` Perimeter Interior Entry/exit Fire 24-hour inform ```
54
4 zone conditions
Ready, fault, trouble, alarm
55
What is the data transfer rate on zigBee devices?
250kbps
56
How often is a cellular heartbeat
Every 60 min
57
Siren output of touchscreen
85dB at 10 feet
58
Amber LED means
Sensor faulted
59
Technicians cannot install cameras in what areas of homes?
any location where there is a reasonable expectation of privacy i.e. Bathrooms bedrooms neighbors houses
60
C.o.p.s
Central office processing service
61
Broadband server ip
69.252.80.244
62
cellular ip
69.252.80.250
63
This program will allow android customers to integrate compatible devices from other vendors with the Xfinity home platform
Works with Xfinity home
64
Sensor batteries need replaced if they are below
2,700mV
65
Acceptable sensor signal strength is greater than
40%
66
Which model of thermostat is to be returned to the warehouse and no longer installed?
RTCoA CT-30
67
What is the C terminal on the thermostat for?
Common
68
What is the Y1 terminal on the thermostat for?
Cool Control/Compressor
69
What is the G terminal on a thermostat?
Fan
70
What is the W2 terminal on a thermostat?
Second-Stage Heat or Heat Pump Auxiliary Heat
71
What is the W1/B terminal on a thermostat?
Heat Control/ Heat Pump Changeover
72
What is the Y2/0 terminal on a thermostat?
Second-Stage Cool Control/Heat Pump Changeover
73
What is the RC terminal on a thermostat?
Power from Cooling
74
What is the RH terminal on a thermostat?
Power from Heating
75
What is the I1 terminal on a thermostat?
Auxiliary Input Signal
76
What is the IC terminal on a thermostat?
Auxiliary Input Common

2015 Eric (25 decks)

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