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Flashcards in xhome updates Deck (76):
1

Cost of glass break sensor

99.95

2

Cost of Water Detector

39.95

3

Cost of smoke detector

99.95

4

Cost of outlet controller

49.95

5

Cost of keychain remote

49.95

6

Cost of wireless keypad

99.95

7

Cost of 3 door/window sensor pack

129.95

8

Cost of 5 door/window sensor pack

199.95

9

How many xfinity home window stickers are provided in the XH welcome kit?

6

10

Cost of Motion Sensor

49.95

11

With this setting, the motion sensor will trip immediately if motion is detected when in arm away mode.

Interior follower

12

With this setting, an entry delay will be provided if the motion sensor is tripped when the motion sensor is in arm away mode.

Interior with delay

13

With this setting,the motion sensor will trip immediately if motion is detected when the system is armed in night mode.

Interior follower arm night

14

With this setting, the motion sensor will provide a delay equal to entry delay if it is tripped while the system is armed in arm night mode.

Interior delay arm night

15

By default, motion detectors are disabled when the system is in these two arm modes

Arm stay and arm night

16

Where can a technician go to find updates to COPS passwords?

CU XFINITY Home community

17

110V house-powered or 9V battery-powered standalone smoke alarms that are not connected to a burglar alarm system.

Household smoke alarms

18

12V system-powered (wired) or 9V battery powered (wireless) smoke detectors that are connected to a burglar alarm system.

System smoke detectors

19

Existing customer-installed household smoke alarms are present in each area, outside each sleeping area and on each level of the home

Primary smoke detection system

20

How often the COPS MPower login password changes

Monthly

21

If am installed camera requires a permanent Ethernet connection to the the XB2, which port needs assigned to the Xfinity Home network?

Port 4

22

What steps does installer take to assign port 4 to Xfinity Home on XB2?

Login to 10.0.0.1Click hardwareThen select LANCheck the box for "Associate Ethernet Port 4 to Xfinity Home Network" Hit SAVE button

23

7 steps in a XH Completion Checklist

1. Access Subscriber Portal2. broadband online3. cellular online4. Two ctv phone numbers5. Two ctn phone numbers 6. Sensor Testing Valid7. cancels -XH removal or false churn

24

Which brand of Garage Door opener is now compatible with xfinity home?

Chamberlain

25

myQ Garage, myQ Internet Gateway, myQ Internet Gateway Connectivity Kit

compatible chamberlain garage door opener devices

26

What site can a customer visit to get additional easy-to-use device installation kits as well as bundles and add on packs?

Http://www.xfinity.com/home-security

27

Where can a customer go on the Internet to watch "how-to" videos, download their user manual, and check out help and support forums and FAQs?

Http://customer.xfinity.com/help-and-support/home-security/

28

What is the only medium a customer can use to view functionality of 3rd party partner devices?

The Xfinity Home app

29

These partner devices are now compatible with Xfinity Home.

August Smart Lock
Lutron Caseta Light Switch and Dimmers
Nest Thermostat
Chamberlain MyQ Garage Universal Control

30

Is the August Doorlock zigbee or wifi?

wifi

31

What Lutron Caseta Lighting Controls are supported?

In wall light switch pro
In wall dimmer
In wall dimmer pro
Plug in lamp dimmer

32

What security sensor options are available for secure 300 and 350?

3 d/w and 1 motion
5 d/w
2 motion 1 d/w

33

Great power batteries (yellow casing) should be replaced with

GETAC battery (black casing)

34

To ensure a touchscreen records a battery swap transaction, what must a technician do with touchscreen during the battery swap?

Keep the touchscreen plugged in

35

Latest touchscreen firmware is

Oahu

36

The next touchscreen firmware to be deployed after Oahu is

Padre

37

What 6 apps will no longer appear or be available with the release of the Padre firmware?

News
Calculator
Word of the day
Xfinity voice
Sports
Sudoku

38

CVR

Cloud video recording

39

Due to low customer penetration and supplier challenges, what devices are likely to sunset during the next several months?

Glass break sensor
Targeted motion sensor
Remote key fob

40

Six main components of a security system.

Control panel
Keypads
Power supply
Inputs
Outputs
Communicator

41

A built in dialer which can text, email, or call. It can be digital, cellular, radio, or over the internet

communicator

42

Sirens are one type of this

output

43

Consists of ac power, a transformer, and battery backup

Power supply

44

The component which receives the input device signal and then activates the appropriate output device and monitors system wiring, primary power and processes any programmed instructions.

Control panel

45

A user interface device allowing the user to control the system, arm/disarm, and trigger a panic

Keypad

46

Install fee for secure 300 with contract

$99

47

Install fee for secure 350 with contract

$399

48

Install for control 150

$99.99

49

Non discounted installation fee for secure 300

$499

50

Non discounted fee for secure 350 installation

$899

51

Secure 300 System upgrades include what devices?

3 door/window sensors, 1 motion sensor, 1 PIM, and touchscreen, Xhome router

52

What equipment is included in a secure 300 panel swap

1 Honeywell Vista 20P panel, 1 Honeywell 6160 alpha keypad, 3 door/window sensors, touchscreen, 1 motion detector, 1 PIM, xh router

53

5 zone types

Perimeter
Interior
Entry/exit
Fire
24-hour inform

54

4 zone conditions

Ready, fault, trouble, alarm

55

What is the data transfer rate on zigBee devices?

250kbps

56

How often is a cellular heartbeat

Every 60 min

57

Siren output of touchscreen

85dB at 10 feet

58

Amber LED means

Sensor faulted

59

Technicians cannot install cameras in what areas of homes?

any location where there is a reasonable expectation of privacy i.e. Bathrooms bedrooms neighbors houses

60

C.o.p.s

Central office processing service

61

Broadband server ip

69.252.80.244

62

cellular ip

69.252.80.250

63

This program will allow android customers to integrate compatible devices from other vendors with the Xfinity home platform

Works with Xfinity home

64

Sensor batteries need replaced if they are below

2,700mV

65

Acceptable sensor signal strength is greater than

40%

66

Which model of thermostat is to be returned to the warehouse and no longer installed?

RTCoA CT-30

67

What is the C terminal on the thermostat for?

Common

68

What is the Y1 terminal on the thermostat for?

Cool Control/Compressor

69

What is the G terminal on a thermostat?

Fan

70

What is the W2 terminal on a thermostat?

Second-Stage Heat or Heat Pump Auxiliary Heat

71

What is the W1/B terminal on a thermostat?

Heat Control/ Heat Pump Changeover

72

What is the Y2/0 terminal on a thermostat?

Second-Stage Cool Control/Heat Pump Changeover

73

What is the RC terminal on a thermostat?

Power from Cooling

74

What is the RH terminal on a thermostat?

Power from Heating

75

What is the I1 terminal on a thermostat?

Auxiliary Input Signal

76

What is the IC terminal on a thermostat?

Auxiliary Input Common