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Flashcards in xfinity home security Deck (150)
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1

On the RJ 45 clip, what pins are used for power?

Pins 4, 5 and 7, 8Blue, white blue and White Brown, brown

2

What are the 2 types of phone numbers required to setup Xfinity Home Secure?

Call to Verify, Call to Notify

3

A new customer or an existing customer who has been with Comcast less than six months will have to have this performed before getting Xfinity Home Secure.

Risk Assessment (Credit Check)

4

What port on the Xfinity Home router is used to pair a wireless camera

port 4

5

Name 3 pieces of equipment that is only available with Xfinity Home Secure.

Touch Screen, WiFi Repeater, Curtain Motion Detector, Key Fob, Smoke Detector, Wireless Keypad, Siren Repeater, Glass Breaker, Sensor

6

All employees who are (1) installing, (2) servicing, (3) designing, (4) selling or entering intocontracts, or (5) accessing circumventional information about a home security or low voltagesystem must be?

Licensed according to the requirements of the state(s) in which they perform

7

What is the National Electric Code, the standard to which all electrical systems are to beinstalled?

NFPA 70

8

How often does a Zigbee device send a heartbead/check-in message?

Every 27 minutes

9

How do you cancel the emergency alarm via the XH touchscreen? 

By Entering your 4-digit master code.

10

Who can provide a contract copy or originals to Comcast when requested?

Iron Mountain

11

If a customer does not have a compatible panel and keypad but want to use their current sensors what will have to be done instead of a takeover?

A panel swap

12

Person 18 or over who has authority to sign on behalf of the account holder attime of XFINITY Home system installation?

Authorized Signer (XFINITY Home Compliance GuidelinesENTERPRISE STANDARD)

13

What are the three types of emergency buttons on the XH touch screen controller? 

1) Medical2) Fire3) Police

14

What is the minimum iOS version that supports the XFINITY home app?

iOS 4.2

15

In addition to a compatible panel, what else must be compatible for a system upgrade?

Keypad 

16

What 3 of the 6 Android versions are supported by the XFINITY Home App?

Froyo, Gingerbread, Honeycomb, Ice Cream Sandwich, Jelly Bean, KitKat

17

What Android OS versions support the XFINITY home app?

2.2 and higher

18

The motion sensor is pet immune up to how many Lbs?

SMC motion sensor is immune to pets up to 40 pounds, and the Visonic motion sensor is immune to pets up to 85 lbs.

19

What additional XH devices and enhanced services are not availible in all multi-dwelling unit locations? 

Thermostat and Ecosaver

20

What are compatible panels for system upgrades?

Honeywell Vista 20p or 15p both require firmware updates of 3.0 or above

21

License numbers must be displayed on XFINITY Home marketing materials including, butnot limited to:

Internet advertisements and webpages, print and radio advertisements, vehicles, website, and commercials and business cards

22

This is an advanced technology that learns your heating and cooling preferences and then programs itself to help you save money on your energy bills while keeping you comfortable

EcoSaver

23

What is the maximum number of videos that can be stored?

3,000

24

What are the primary systemrequirements for Fire Protection?

Smoke alarms be present in each bedroom, outside each bedroom and on each floor of the home

25

Which security device should be installed in areas clear of fans, heaters, curtains, and seasonal decorations?

Motion Detectors

26

What level of services can be installed in a military base?

Xfinity Control only (Because local police do not have jurisdiction on bases and therefore cannot be dispatched in the event of an emergency)

27

What is the web address to access Xfinity Home Security Web Portal?

www.xfinity.com/xhsportal

28

What equipment is included with Xfinity Home Secure 350?

Touch Screen, 3 door/window sensors, 1 motion detector, 1 wireless keypad, 2 indoor/outdoor cameras, 2 lighting controllers, 1 thermostat or 1 additional indoor/outdoor camera.

29

XFINITY Home installation in a location with no existing system?

Greenfield

30

The audible alarm when Fire Panic is pressed

Unique cadence (three warbled beeps with a slight pause)