Xfinity Home (Works with Xfinity and Online Features) (IJA 10-15-2018) Flashcards Preview

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Flashcards in Xfinity Home (Works with Xfinity and Online Features) (IJA 10-15-2018) Deck (22)
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1

What is not available for SIK for Xfinity Home Secure Customers?

Door/Window Sensor, Motion Sensor, Smoke Detector and Wireless Keypad

2

How many years must a customer sign up for for an agreement to have XH?

2 Years

3

What internet provider must a customer have to subscribe to XH?

Any Provider

4

When is a customer eligible for a SIK options for XH?

After first install set up of XH

5

How many days is a motion video clip available when it has not been saved to a device?

10 Days

6

What comes included with Xfinity home Secure Package?

1 Touchscreen Controller , 3 Door and Window Sensors ,1 Motion Detector and 1 Wireless Keypad

7

What is the recommend minimum broadband speed for internet for XH?

750 kbps up/down

8

To become eligible for XH, a customer must choose one of what two deposit options?

Risk Assess (Credit Check) or Easy Enroll

9

Name 3 options on how you can arm/disarm your Xfinity Home Alarm?

Wireless keypad, Touchscreen Controller, X1 Remote, Xfinity Home App, or Xfinity Website (computer)

10

How do you access cameras on x1 platform ?

Speak into the voice remote and say "Xfinity Home Cameras" or go to app screen, click on XH app and choose cameras

11

What are the 3 arming modes for Xfinity Home?

Arm Stay, Arm Away and Arm Night

12

Where do you create, customize and manage rules for Xfinity Home?

Xfinity Home App

13

What is the newest "Works with Xfinity" device?

Yale Locks

14

What are the 6 Xfinity Home Security Features?

1. 24/7 Professional monitoring
2. Battery and cellular backup
3. Remote arm and disarm
4. Real time Text/Email alerts
5. Easy to use app
6. Live video monitoring

15

What are 5 of the 14 brands that have a product that "Works with Xfinity"?

Zen
August
Carrier
Lutron
Nest
Chamberlain/LiftMaster
ecobee
GE
Kwikset
LIFX
Philips
Sengled
Tile
Yale

16

If a customer downgrades and just wants to keep xfinity home stand-alone service what model router must the customer have?

must have a side-car router (Netgear WNR1000)

17

What program provides home security access to Bulk Accounts with self-contained properties?

Xfinity Communities

18

This Feature allows you to connect compatible devices to the Xfinity Home app for mobile devices and interact with the smart devices you use every day.

Works with Xfinity

19

What are the 4 Tile models that are compatible with "Works with Xfinity"?

Mate, Slim, Sport and Style

20

What are the 5 type of devices that are compatible with "Works with Xfinity"?

Garage Door Openers, Lighting, Locators, Locks and Thermostats

21

Early 2018 this new feature allows you to Arm/Disarm xfinity home from your smart phone by....

Fingerprint or Face ID

22

Xfinity home and ___ are partnering to help you find your lost items

Tile