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Flashcards in xfinity internet Deck (83)
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1

When should the Public LAN Firewall Module be enabled?

When only the Comcast-provided router is utilized to support the customer's network

2

What is the maximum length for data carrying CAT5 cable?

328 feet / 100 meters

3

At 64 Kbps, what is the number of bits in each sample in the G.711 PCE encoding scheme?

8

4

What is a method of managing devices or network elements in a data network?

SNMP (Simple Network Management Protocol)

5

What is the term for a condition caused by packets not being received in the correct order, or taking too long to arrive at their destination?

Jitter

6

What system translates a web page domain name into an IP address?

DNS (Domain Name System)

7

What is the upload and download speeds of internet essentials?

10 mbps download / 1 mbps upload

8

What is the FTP server for uploading a webpage?

Upload.comcast.net

9

Which virus inserts copies of itself into other program files?

Replication

10

One kilobyte of PC data is the equivalent of how many bytes?

1024 bytes

11

A self-help application for Xfinity Internet that will help customers optimize their Internet service by performing a number of beneficial tactics. It can also help customers resolve Internet connectivity issues by providing them with tactics that CAE's typically recommend over the phone.

Easy Solve

12

What is the Xfinity Internet Rule of Three?

1. Internet welcome kit and email address2. Make Comcast.net the homepage3. Benefits of Comcast.net with Norton Security Suite

13

What is the cost of the Deluxe 100 plus Business Internet plan?

199.95 / month

14

What is the mobile websites name?

http://m.comcast.net

15

How many total IP addresses does a /30 subnet use?

4

16

What is the installation demark for Business Internet?

The business customer's LAN connection point

17

Which virus checks for certain conditions like a specific date?

Event Watching

18

What term describes an address or group of addresses on the Internet

Domain Name

19

What is the handheld device that is used for navigation on a PC?

Mouse

20

What is the maximum number of Norton licenses available per Business Internet acco

3 licenses are included with your Comcast Business Internet subscription. Additional licenses are available. - See more at: http://business.comcast.com/internet/business-internet/included-features#sthash.Qw4ksnqa.dpuf

21

What are the first and last of the 5 wireless standards as set by the IEEE?

B and AC

22

What are 3 types of firewall rules?

1. Packet Filtering2. Proxy3. Stateful Packet Inspection (SPI)

23

How many Mbps of bandwidth has the FCC allocated for each broadcast digital channel?

19.39Mbps

24

What free service, available to only Xfinity Internet customers helps to identify and correct common network issues that slow their connection?

Easy Solve

25

What is the maximum data rate specification of a CAT3 cable?

16 Mbps

26

What is the name of the tool that allows all customers to retrieve their user IDs on their own, without having to contact support?

Comcast User ID (UID) lookup Tool

27

/29 subnets provide how many static IP addresses?

5

28

What is the upload / download speed for the Business Internet Starter package?

16 Mbps download / 3 Mbps upload

29

Port 25 is blocked for residential customers and can be blocked by Comcast Network Security for commercial customers. What alternate port does Comcast recommend for email transmission?

Port 587

30

What is the Business Internet plan that costs 69.95 / month?

Starter