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Flashcards in xfinity video Deck (48)
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1

What is the 3 digit code that Activates / Deactivates channel lock on the XFINITY TV remote?

973

2

What is the code to unlock volume controls?

993

3

What is the code you push if you can't find a code that works for your TV?

991

4

Name the 2 types of PIN codes used by the customer to control XFINITY TV?

1. Parental Control Lock Pin2. Purchase Pin

5

What button would you push on a DTA remote when a customer lost sound on a DTA device?

Language button

6

What is the name of Comcast's new RF remote control?

XR-11 remote (As of November 11, 2014)(Einstein Doc. PRD1333)

7

What indicates the batteries are good on an XR-2 remote?

3 green blinks indicates battery power is good

8

What models can use Xfinity On Demand on a TiVo box?

Premiere Series 4 DVR & Roamio Series 5 DVR(Einstein Doc. HOW4770)

9

Name the 6 TV Rating Locks under Parental Controls?

Y, Y7, G, PG, TV-14, TV-MA

10

What is the color of the Y component jack?

Green

11

What connector color is used for left channel baseband audio?

White

12

What colors transport the picture signal in component cables?

Red, Blue, Green

13

What is the common color of a coaxial SPDIF?

Orange

14

Which HDTV video connection uses RCA connectors?

Component

15

What is the 19-pin connector for digital video?

HDMI

16

What is the 29-pin connector for digital video?

DVI

17

What are the MPEG picture types?

I, P, and B pictures

18

What is the term for pulling wires through finished walls?

Fish (Wall fish)

19

When referring to video display technology, what does LED stand for?

Light Emitting Diode

20

What is the name of a device or software that enables compression and/or decompression for digital video?

Video codec

21

The input/output on the DTA accepts which cable format?

Coax

22

What is the Xfinity Video Rule of Three?

1. Welcome Kit and Quick Tip Cards2. How to access and navigate on screen guide3. What and how to use VOD

23

How many times is a scene redrawn using progressive scanning?

59.94 times per second

24

What safety retrofit must be performed on certain Technicolor uDTAs?

A rubber sleeve must be added to the power connector

25

What Comcast product allows you to watch XOD without a STB, set parental controls, choose your viewing experience and picture formats while accessing thousands of movies and TV shows?

Xfinity TV on Xbox(Einstein Doc. PRD1029)

26

It is the name of our customer privacy policy for our video, internet and phone services

Comcast Customer Privacy Notice(Einstein Doc. HOW9408)

27

This explains how we protect and respect the privacy rights of our employees and parties with whom we do business, such as suppliers, contractors and customers.

Code of Conduct

28

Name at least 4 remotes that Comcast currently supports?

Universal Grey remote w/ Grey OK/Select buttonUniversal Grey remote w/ Red OK/Select buttonUniversal Platinum remote w/ Red OK/Select buttonDTA remote(s) (Original or Big Button)XR2XR5XR5 (v3 or v4)XR11

29

What is the minimum service level for OnDemand?

Limited Basic w/ at least one STB(Einstein Doc. TLK1037)

30

What control features does OnDemand have?

Rewind, Fast-forward, pause.