Amazon Connect

This class was created by Brainscape user Tristan Robinson.

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Decks in this class (59)

amazon_connect_contact_events_terms
Contact events 1,
Event types 2,
Event attributes 3
55  cards
amazon_connect_api_chaining_terms
Api chaining 1,
Searchusers 2,
Updateuserroutingprofile 3
54  cards
amazon_connect_all_terms
Term 1,
Iam role 2,
Iam policy 3
88  cards
api_client_setup_flashcards
What is an api endpoint 1,
What is aws signature version 4 s...,
What are the 4 required parameter...
30  cards
aws_lambda_flashcards
Term 1,
Aws lambda 2,
Serverless computing 3
48  cards
connect_design_principles_flashcards
Term 1,
Pillar 1 architecture 2,
Pillar 2 routing 3
18  cards
git_flashcards
Term 1,
Version control 2,
Git 3
48  cards
javascript_flashcards
Term 1,
Const js 2,
Let js 3
39  cards
cicd_flashcards
Term 1,
Ci cd 2,
Continuous integration ci 3
40  cards
terraform_flashcards
Term 1,
Providers 2,
Resources 3
26  cards
amazon_connect_348_terms_flashcards
Term 1,
Amazon connect 2,
Contact flow 3
370  cards
amazon_connect_flashcards
Term 1,
Data dip 2,
Ctr contact trace record 3
61  cards
api_flashcards
Term 1,
Api 2,
Web api 3
22  cards
amazon_connect_streaming_flashcards
What is a contact record in amazo...,
When are contact records published 2,
What are common use cases for str...
61  cards
amazon_connect_flashcards (1)
What is terraform used for in ama...,
How are lambda changes deployed i...,
What is aws cdk 3
59  cards
production_connect_terms
Civ bootstrap core lex 1,
Ivr router 2,
Routing ddb example item 3
28  cards
aws_resource_deployment
Bot json file 1,
Ivr router python file 2,
Prompts json file 3
30  cards
IVR_Flashcards_Clean
What are the three dynamodb table...,
What is the partition key for pro...,
What is the partition key for boo...
23  cards
Lambda_Structure_Flashcards
What are the four main sections o...,
What does the imports section of ...,
What does the clients section of ...
20  cards
Lex_Architecture_Flashcards
What are the 5 levels of lex v2 a...,
What is a lex bot 2,
What is a lex intent 3
20  cards
amazon-connect-ivr-MAIN
What is the overall architecture ...,
What does dnis based routing mean 2,
Why use dynamodb instead of hardc...
80  cards
leadership_vocabulary_flashcards
Owned 1,
Drove 2,
Led 3
32  cards
amazon_connect_integrations_v2
Contact events 1,
Eventbridge 2,
Eventbridge rule 3
42  cards
lambda_flows_integration_flashcardsv2
Lambda functions in flows 1,
Invoke aws lambda function block 2,
Lambda response format 3
43  cards
lambda_flows_intermediate_flashcardsv3
Synchronous lambda invocation 1,
Lambda timing constraint 2,
Flow timeout vs lambda timeout 3
64  cards
lambda_fundamentals_scenarios
You need to greet customers by na...,
Customer wants to make a payment ...,
You need to route french speaking...
17  cards
lambda_intermediate_scenarios
Lambda function needs 15 seconds ...,
Customer experiencing intermitten...,
Lambda function calling external ...
20  cards
streams_api_flashcards
Amazon connect streams api 1,
Contact control panel ccp 2,
Context 3
65  cards
iac_amazon_connect_flashcards
Infrastructure as code iac 1,
Automated infrastructure provisio...,
Configuration management benefit 3
76  cards
ivr_project_flashcards
What is the architecture of this ...,
What are the 4 dynamodb tables an...,
What are the 4 lambda functions a...
33  cards
interview_cheatsheet_flashcards_v2
Api 1,
Web api 2,
Rest api 3
329  cards
interview_flashcards
What is environment parameterizat...,
Why did l set 112 contact attribu...,
What s the first thing the flow d...
30  cards
flow_architecture_comparison_flashcards
What problem does dnis based rout...,
What problem does arn based envir...,
How does your flow know which cli...
27  cards
git_fundamentals_deck
What is git 1,
What is a repository repo 2,
What does distributed mean in git 3
60  cards
git_brother_session_deck
What is squash and merge 1,
Why should you squash and merge 2,
What is forking a repo 3
43  cards
agile_scrum_flashcards
What is a story in agile 1,
What are story points 2,
What is a sprint 3
20  cards
prep_flashcards
Likewize 1,
Hits handset issue tracking system 2,
Cto scope 3
44  cards
baseline_lab_flashcards
Composite key dynamodb 1,
Partition key 2,
Sort key 3
78  cards
day1_architecture_flashcards
Term 1,
Iva intelligent virtual agent 2,
Core call pattern 3
40  cards
landing_flow_flashcards
Wizeconnect landingflowv2 1,
Landing flow step 1 set ani and d...,
Landing flow step 2 set logging b...
20  cards
landing_flow_json_flashcards
Landingflow_v2 48 blocks total 1,
Configurationbydnis lambda 2,
Experiencetype routing decision 3
30  cards
uk_landing_flow_flashcards
Wizeconnect landing flowuk 1,
Uk flow 17 blocks vs us 48 2,
Uk flow step 1 logging 3
28  cards
Deck_1_UK_Landing_Flow
What is the uk landing flow 1,
What is block 1 of the uk landing...,
What is block 2 of the uk landing...
26  cards
Deck_2_US_Landing_Flow
What is the us landing flow 1,
What is block 1 of the us landing...,
What is block 2 of the us landing...
26  cards
Deck_3_UK_Non_IVA_Voice_Flow
What is the uk non iva voice flow 1,
What is block 1 of the uk non iva...,
What is block 2 3
39  cards
Deck_4_US_Non_IVA_Router_Module
What is the us non iva router 1,
What makes this a module instead ...,
What is block 1 of the us non iva...
27  cards
likewize_glossary_flashcards
Fast claim 1,
Warranty claim 2,
Repair warranty 3
133  cards
queue_position_fix_flashcards
Getcontactmetrics api 1,
Position inqueue 2,
Estimated waittime 3
21  cards
connect_email_ses_flashcards
Amazon ses simple email service 1,
Why connect needs ses 2,
Ses identity 3
38  cards
CSAT_Connect_Flashcards
Set event flow 1,
Customerremaining hook 2,
Set event hook before transfer 3
38  cards
real_time_translation_flashcards
Amazon transcribe 1,
Amazon translate 2,
Amazon polly 3
31  cards
connect_email_mailmanager_flashcards
Amazon ses simple email service 1,
Why connect needs ses 2,
Ses identity 3
48  cards
deployment_process_flashcards
What is the process to get a new ...,
What is the process to get a flow...,
How do you know if a flow is the ...
8  cards
Connect_System_Design_Flashcards
External attributes 1,
Attributes 2,
Storing a lambda arn vs invoking ...
33  cards
CultureCode_Flashcards
En us 1,
En ca 2,
En gb 3
8  cards
wizeconnect_repo_flashcards
What are the three layers of the ...,
What does the connect folder cont...,
What is connect contactflow 3
58  cards
artifacts_pipelines_stacks_flashcards
What are artifacts in the context...,
What is the simplest way to think...,
Where do artifacts live in the re...
12  cards
pipeline_fundamentals_flashcards
What are the 7 things every ci cd...,
What is the role of the repo in a...,
What is the build process in a pi...
11  cards
lex_bedrock_agents_flashcards
What are the three different mean...,
How do you know which type of age...,
What is amazon lex 3
14  cards

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Amazon Connect

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