amazon_connect_api_chaining_terms

Question 1

API Chaining

Answer 1

Technique making multiple API requests in sequence using response from one as input for next

Question 2

SearchUsers

Answer 2

API retrieving and filtering list of users based on criteria with pagination support

Question 3

UpdateUserRoutingProfile

Answer 3

API updating user routing profile assignment in Amazon Connect

Question 4

Routing Profile

Answer 4

Configuration defining which queues agents can handle and priority settings

Question 5

Quick Connect

Answer 5

Feature allowing agents to make external calls or initiate transfers quickly

Question 6

SearchQueues

Answer 6

API searching queues by specified criteria returning matching queue list

Question 7

CreateQuickConnect

Answer 7

API creating quick connect and returning unique identifier of created resource

Question 8

AssociateQueueQuickConnects

Answer 8

API associating quick connect with specified queue

Question 9

Contact Lens Rules

Answer 9

Rules categorizing contacts generating alerts or tasks based on keywords sentiment and criteria

Question 10

ListRules

Answer 10

API returning array of rules from Amazon Connect instance based on parameters

Question 11

CreateRule

Answer 11

API creating new Contact Lens rule in specified instance

Question 12

ActionType

Answer 12

Property defining type of action rule performs (ASSIGN_CONTACT_CATEGORY CREATE_TASK)

Question 13

Pagination

Answer 13

Mechanism retrieving large result sets across multiple API calls using tokens

Question 14

NextToken

Answer 14

Property returned when results exceed MaxResults allowing retrieval of next result set

Question 15

MaxResults

Answer 15

Parameter specifying maximum number of resources API can return in single call

Question 16

ARN (Amazon Resource Name)

Answer 16

Unique identifier for AWS resources in standardized format

Question 17

DescribeRule

Answer 17

API retrieving detailed configuration of specific rule

Question 18

UpdatePhoneNumberMetadata

Answer 18

API updating phone number description and metadata

Question 19

PhoneNumberId

Answer 19

Unique identifier for claimed phone number in Amazon Connect

Question 20

EventSourceName

Answer 20

Property defining when rule triggers (post-call analysis real-time chat)

Question 21

PublishStatus

Answer 21

Rule state indicating if active (PUBLISHED) or inactive (DRAFT)

Question 22

TriggerEventSource

Answer 22

Configuration defining what event activates Contact Lens rule

Question 23

HTTP Status Code

Answer 23

Numeric value in HTTP response indicating request outcome

Question 24

4xx Client Errors

Answer 24

Status code class indicating errors caused by client request issues

Question 25

5xx Server Errors

Answer 25

Status code class indicating errors caused by server-side problems

Question 26

403 Forbidden

Answer 26

Status code indicating permission issue preventing access to resource

Question 27

404 Not Found

Answer 27

Status code indicating requested resource does not exist

Question 28

Recoverable Error

Answer 28

Error application can handle gracefully and continue processing

Question 29

Unrecoverable Error

Answer 29

Error requiring external fix where application cannot continue normally

Question 30

ResourceNotFoundException

Answer 30

Error indicating specified resource does not exist in instance

Question 31

AccessDeniedException

Answer 31

Error indicating insufficient permissions to perform requested operation

Question 32

Throttling

Answer 32

Rate limiting controlling number of API requests allowed within time period

Question 33

TPS (Transactions Per Second)

Answer 33

Maximum number of API requests allowed per second

Question 34

Burst Rate

Answer 34

Maximum number of concurrent requests API fulfills before throttling

Question 35

Token Bucket Algorithm

Answer 35

Algorithm controlling steady rate and burst of request submissions

Question 36

Leaky Bucket Algorithm

Answer 36

Alternative name for token bucket based on bucket emptying analogy

Question 37

429 TooManyRequestsException

Answer 37

Error returned when request rate exceeds TPS limits

Question 38

Retry Mode

Answer 38

Algorithm SDK uses for retrying failed operations (legacy standard adaptive)

Question 39

MaxRetries

Answer 39

Maximum number of times SDK attempts failed operation before stopping

Question 40

Exponential Backoff

Answer 40

Retry technique doubling wait time between successive retry attempts

Question 41

Standard Retry Mode

Answer 41

Retry mode with standard error set and retry quotas

Question 42

Adaptive Retry Mode

Answer 42

Experimental retry mode with automatic client-side throttling and exponential backoff

Question 43

Initial Delay

Answer 43

Starting wait time before first retry attempt in backoff strategy

Question 44

Retry Delay

Answer 44

Wait time between retry attempts increasing exponentially

Question 45

Service Quota

Answer 45

Maximum number of requests allowed for specific API operation

Question 46

Rate Limit

Answer 46

Steady-state maximum number of requests API accepts per second

Question 47

Observability

Answer 47

Ability to understand and gain insights into internal state of software system

Question 48

Logging

Answer 48

Capturing and managing logs and event data generated by application and infrastructure

Question 49

Reporting

Answer 49

Collecting and analyzing performance metrics (CPU memory network error rates)

Question 50

Tracing

Answer 50

Tracking flow of requests through distributed system components

Question 51

Monitoring

Answer 51

Actively monitoring system health detecting anomalies and triggering alerts

Question 52

CloudWatch Logs

Answer 52

AWS service capturing and storing log data from Lambda and other services

Question 53

CloudWatch Logs Insights

Answer 53

Query service for searching and analyzing log data in CloudWatch

Question 54

CloudWatch Metrics

Answer 54

Service collecting and monitoring performance metrics over time