- decks
- flashcards
- learners
Decks in this class (6)
General Tips and Overview/Intro
What is a system 1,
What is a key word to look for if...,
What does bespoken solution mean 3
31
cards
Service Strategy
Elevator pitch for service strate...,
What are 3 phases of service port...,
Itil definition of risk 3
14
cards
Service Design
Service design elevator pitch 1,
8 processes of sd 2,
Itil definition of service design...
56
cards
Service Transition
5 covered processes of st 1,
2 uncovered processes on foundati...,
Major input to service transition...
37
cards
Service Operations
Service operation elevator pitch 1,
5 processes of service operations 2,
5 process acronym 3
37
cards
CSI
How many processes functions does...,
Csi elevator pitch 2,
What should you always ask first 3
12
cards
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ITIL Foundation
- Class purpose General learning
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