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  • ITIL - Service Management
    ITIL - Service Management

    ITIL - Service Management

    By: Maria Pless
    Service Management, Service Strategy, Service Design
    7
    Decks
    280
    Flashcards
    17
    Learners
  • ITIL Service Transition
    ITIL Service Transition

    ITIL Service Transition

    By: Tom Giattino
    WB Exercise 1, WB Exercise 2 cont
    2
    Decks
    23
    Flashcards
    15
    Learners
  • Service Strategy: ITIL Intermediate
    Service Strategy: ITIL Intermediate

    Service Strategy: ITIL Intermediate

    By: CJ pj
    Service Strategy Lifecycle Stage, Certification study guide, Service Strategy Class Notes
    10
    Decks
    209
    Flashcards
    27
    Learners
  • ITIL Service Strategy Exam
    ITIL Service Strategy Exam

    ITIL Service Strategy Exam

    By: John Lathrop
    Terms, Concepts, Practice Exam 1
    4
    Decks
    22
    Flashcards
    25
    Learners
  • ITIL Service Value System
    ITIL Service Value System

    ITIL Service Value System

    By: Tes Van der Merwe
    Service Value System, Service Value Chain, 4 Dimensions of Service Management
    6
    Decks
    68
    Flashcards
    1
    Learner
  • Service Design: ITIL Intermediate
    Service Design: ITIL Intermediate

    Service Design: ITIL Intermediate

    By: CJ pj
    SD Principles
    1
    Decks
    183
    Flashcards
    14
    Learners
  • ITIL Intermediate - Service Design
    ITIL Intermediate - Service Design

    ITIL Intermediate - Service Design

    By: Debbie Davis
    Foundation Review, Service Design Processes, Principles
    9
    Decks
    145
    Flashcards
    7
    Learners
  • Intro to Service Management with ITIL 4
    Intro to Service Management with ITIL 4

    Intro to Service Management with ITIL 4

    By: S R
    Section 1 and 2: Introduction and Service Management, Section 3: The Basics of ITIL 4, Section 4: Practice Exam
    4
    Decks
    23
    Flashcards
    1
    Learner
  • ITIL ⭐ Foundation
    ITIL ⭐ Foundation

    ITIL ⭐ Foundation

    By: Denis C
    ITIL 4 Foundation Glossary, ITIL 4 Foundation Tricky Exam Questions, ITIL 4 Foundation Mock Exam 1
    19
    Decks
    769
    Flashcards
    19
    Learners
  • ITIL Foundation Exam Study Guide
    ITIL Foundation Exam Study Guide

    ITIL Foundation Exam Study Guide

    By: Matthew Gromer
    Introduction to Service Management, ITIL Revision Questions, ITIL Revision 2
    10
    Decks
    345
    Flashcards
    135
    Learners
  • ITIL 4 Foundation Revision
    ITIL 4 Foundation Revision

    ITIL 4 Foundation Revision

    By: J H
    1. Key Concepts of Service Management, 2. Guiding Principles, 3. Four Dimensions of Service Management
    12
    Decks
    320
    Flashcards
    208
    Learners
  • ITIL 4 Foundation
    ITIL 4 Foundation

    ITIL 4 Foundation

    By: Federico Pennese
    Basic definitions, Basics concepts, Process roles
    31
    Decks
    622
    Flashcards
    27
    Learners
  • ITIL 4
    ITIL 4

    ITIL 4

    By: Dakota Styx
    V1) ITIL Foundation 4 First Look, C1) Introduction, 2) Key Concepts of Service Management
    7
    Decks
    595
    Flashcards
    29
    Learners
  • ITILv4 Foundation
    ITILv4 Foundation

    ITILv4 Foundation

    By: Emil Freijd
    Value, Organization & People, Service & Product
    29
    Decks
    939
    Flashcards
    4
    Learners
  • Service Catalog
    Service Catalog

    Service Catalog

    By: Desiree Loughmiller
    Service Catalog_Module 1, ITIL 4 Overview, Core Catalog Attribute Definitions
    11
    Decks
    321
    Flashcards
    1
    Learner
  • ITIL
    ITIL

    ITIL

    By: Tomas Gurny
    Vocab ITIL, Vocab ITSM, ITIL Practitioner
    7
    Decks
    197
    Flashcards
    16
    Learners
  • ITIL 4 FOUNDATION
    ITIL 4 FOUNDATION

    ITIL 4 FOUNDATION

    By: Ben Hendriks
    1 BELANGRIJKE CONCEPTEN VAN SERVICE MANAGEMENT, 2 VIER DIMENSIES VAN SERVICE MANAGEMENT, 3 HET ITIL WAARDESYSTEEM
    6
    Decks
    89
    Flashcards
    4
    Learners
  • ITIL Foundations 2011 / C846
    ITIL Foundations 2011 / C846

    ITIL Foundations 2011 / C846

    By: Jennie Kim
    Axelos ITIL 4 Test, Axelos ITIL v.3 Test, ITIL 4 Test #2
    4
    Decks
    152
    Flashcards
    28
    Learners
  • ITIL 4
    ITIL 4

    ITIL 4

    By: Rene Perez
    ITIL 4 Foundation Sample 1, ITIL 4 Lesson One: IT Service Management, ITIL 4 Lesson Two: 7 Guiding Principles
    7
    Decks
    101
    Flashcards
    7
    Learners
  • ITIL Foundation
    ITIL Foundation

    ITIL Foundation

    By: Adam Ridgway
    What is ITIL 4, ITIL 4 Guiding Principles, ITIL 4 The 4 Dimensions of Service Management
    5
    Decks
    193
    Flashcards
    6
    Learners
  • ITIL 4 Foundation
    ITIL 4 Foundation

    ITIL 4 Foundation

    By: Pawel Gorski
    1. Understand Key Concepts of Service MGMT, 2.0 Understand ITIL Guiding Principles/4 dimensions, 4.0 purpose and components of the ITIL SVS
    7
    Decks
    76
    Flashcards
    2
    Learners
  • ITIL 4 Foundation Revision VSI
    ITIL 4 Foundation Revision VSI

    ITIL 4 Foundation Revision VSI

    By: John Krogh
    1. Key Concepts of Service Management, 2. Guiding Principles, 3. Four Dimensions of Service Management
    12
    Decks
    320
    Flashcards
    2
    Learners
  • My ITILv4 Foundation
    My ITILv4 Foundation

    My ITILv4 Foundation

    By: Philip Cummings
    Definitions, Key Concepts of Creating Value with Services, Describe the key concepts of service relationships
    8
    Decks
    89
    Flashcards
    20
    Learners
  • ITIL Foundations
    ITIL Foundations

    ITIL Foundations

    By: Service Desk
    ITIL Foundations - Service Desk Training, ITIL Foundations - Full Review
    2
    Decks
    152
    Flashcards
    15
    Learners
  • ITIL 4 Exam Prep
    ITIL 4 Exam Prep

    ITIL 4 Exam Prep

    By: Quann R
    ITIL 4 Foundation, ITIL Guiding Principles, 4 Dimensions Of ITSM
    6
    Decks
    230
    Flashcards
    2
    Learners
  • ITIL _ Key
    ITIL _ Key

    ITIL _ Key

    By: James Gim
    Key Concepts Of Service Management, 4 Dimensions Of The SMS, The ITIL Guiding Principles
    7
    Decks
    218
    Flashcards
    1
    Learner
  • ITIL Foundations
    ITIL Foundations

    ITIL Foundations

    By: Tyler Johnson
    Service Operation, ITIL Introduction, Continual Service Improvement
    6
    Decks
    134
    Flashcards
    5
    Learners
  • ITIL 4 Foundations
    ITIL 4 Foundations

    ITIL 4 Foundations

    By: Whitney King
    Module 1: Key Concepts in Service Mgmt., ITIL 4 Foundation Tricky Exam Questions Flashcards, Module 2: Guiding Principles
    10
    Decks
    381
    Flashcards
    2
    Learners
  • WGU ITIL 4 Foundations
    WGU ITIL 4 Foundations

    WGU ITIL 4 Foundations

    By: Andy Frost
    Terms, Service Value System, Service Value Chain
    6
    Decks
    110
    Flashcards
    10
    Learners
  • ITIL 4 Foundations
    ITIL 4 Foundations

    ITIL 4 Foundations

    By: Matthias O
    Key Concepts of Service Managment, SERVICE MANAGEMENT ROLES, ALL ABOUT SERVICES
    9
    Decks
    72
    Flashcards
    27
    Learners

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