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ITIL 4 Foundation (2023)
ITIL 4 Foundation (2023)
By: Adam Patrick
Lesson 1: IT Service Management, Lesson 2: ITIL Guiding Principles, Lesson 3: Four Dimensions of Service Management7Decks169Flashcards2Learners -
itl
itl
By: m M
Service Management Def, ITIL Practices, 7 guiding principl3Decks34Flashcards1Learner -
ITIL 4
ITIL 4
By: Kenn Lim -
Key concepts of service management, Key concepts of creating value with services, Key concepts of service relationships8Decks122Flashcards1Learner -
ITIL 4
ITIL 4
By: Edwin Jimenez
4. The Key Concepts Of Service Management, Guiding Principles, The Four Dimensions7Decks97Flashcards2Learners -
ITIL 4
ITIL 4
By: Philip Weinholtz
ITIL 4 & Service Value System, Service Value Chain (SVC), 4 Dimensions of Service Management6Decks41Flashcards2Learners -
ITIL
ITIL
By: David McMullen
4 Dimensions of Service Management, Key Service Management Concepts, Service Value Chain5Decks35Flashcards1Learner -
Information Management
Information Management
By: rebecka otter
1. Digital Strategy, 2. Business Models, 3. IT Governance15Decks279Flashcards4Learners -
ITIL V4
ITIL V4
By: Christopher Brown
Key Concepts of Service Management, ITIL Practices2Decks34Flashcards1Learner -
ITIL Foundation Course
ITIL Foundation Course
By: SUTHARSAN Krishnamoorthy
ITIL Introduction, Service Strategy (SS), Service Design (SD)6Decks80Flashcards6Learners -
ITIL 4
ITIL 4
By: Phil Frank
15 foundational practices, IT service management, ITIL Guiding Principles4Decks83Flashcards1Learner -
itil
itil
By: Robert Picou
ITIL Service Management, ITIL Guiding Principles, The Four Dimensions of Service Management8Decks112Flashcards1Learner -
ITIL
ITIL
By: Sam Bat
ITIL Overall, Service Value System, Practices (Component 1 of SVS)14Decks91Flashcards1Learner -
ITIL 4
ITIL 4
By: Gary Baker
1. Understand the key concepts of service management 1.1 Recall the definition of:, 1. Understand the key concepts of service management 1.2 Describe the key concepts of creating value with services:, 1. Understand the key concepts of service management 1.3 Describe the key concepts of service relationships:12Decks104Flashcards5Learners -
Itil 4
Itil 4
By: meena kumari
1. ITIL introduction, 2. Basic concepts of service management, 3. The ITIL service value system4Decks38Flashcards1Learner -
ITIL Certification
ITIL Certification
By: Gracie Cash
Beginning Service Management ITSM, Learning Objective 1.1 - Be able to Recall the Definition of Service, Utility, Warranty, user, Service Management and Sponsor, *LEARNING OBJECTIVE 1.2: Describe the concepts of cost, value, organization, outcome of risk, utility, and warranty15Decks69Flashcards1Learner -
IT-Operations
IT-Operations
By: Guler nur Donmez
Introduction to it-organization (CMMI), Network (v-lan, segmentation, firewalls, monitoring), IT-Operations (Servers, SAN, backup/backupagents, virtualization, patch- and change management, cloud)8Decks203Flashcards5Learners -
ITIL 4 Study
ITIL 4 Study
By: Izzy Stewart
Definitions, Understand how the ITIL guiding principles can help an organisation adopt and adapt service management - MOD4, Understand the four dimensions of service management - MOD28Decks18Flashcards1Learner -
ITIL V4
ITIL V4
By: Kendrick Reed
What is a service?, What is a product?, What are service relationships?12Decks93Flashcards8Learners -
ITSN Bootcamp
ITSN Bootcamp
By: H. Biorn
ITIL Basics, Service Strategy, Service Design9Decks73Flashcards4Learners -
ITIL 4
ITIL 4
By: M. Takeuchi
Practice Test 1, ITIL Review, Key Concepts and Definitions8Decks151Flashcards2Learners -
ITIL 4 Foundation
ITIL 4 Foundation
By: Orla O'Neill
Understanding Key Concepts of Service Management, Understand how the ITIL guiding principles can help an organization adopt and adapt service management2Decks29Flashcards5Learners -
IT Service Management
IT Service Management
By: Daniel Hinz
ISO, ITIL, IT Service Management3Decks36Flashcards3Learners -
Itil
Itil
By: Phil Smith
Chapter 3 & 4 : "Concepts and Core Foundation" & "Four Dimensions of Service Management", Chapter 5: Value Creation with SVS, Chapter 6: Guiding Principles6Decks97Flashcards1Learner -
ITIL 4 Foundation
ITIL 4 Foundation
By: Ryan Berryman
8 ITIL® practices, Definitions, 7 Guiding Principles4Decks22Flashcards5Learners -
ITIL Foundations
ITIL Foundations
By: Desiree Loughmiller
ITSM Overview, 4 Dimensions of Service Management, ITIL Service Value System4Decks101Flashcards1Learner -
ITIL
ITIL
By: Jane Lorenzen
Service Transition, ITIL, Which Book?7Decks58Flashcards2Learners -
ITIL 4 Foundation
ITIL 4 Foundation
By: Brevan Miles
Key Concepts of Service management, Key concepts of creating value with services, Key concepts of service relationships8Decks50Flashcards1Learner -
ITIL
ITIL
By: Melissa Meyers
Introduction to ITIL, Key Concepts of Service Management, The Four Dimensions4Decks96Flashcards1Learner -
ITIL
ITIL
By: Saba Arshad
ITIL, ITIL, ITIL Guiding principles9Decks60Flashcards1Learner -
ITIL 4 Foundations
ITIL 4 Foundations
By: Jacob O’Donnell
Understand the key concepts of service management, Understand how the ITIL guiding principles can help an organization adopt and adapt service management, Understand the four dimensions of service management7Decks74Flashcards1Learner