Biotekniska produktionssystem kap 1 What is operations management?, Kap2 The strategic role and objectives of operations, Kap 3: Operations strategy...
1.3.1 Product service design (1/2) - Design mix, 1.3.1 Product service design (2/2) - Social trends, 1.3.2 Branding and Promotion (1/2) - Above the line Promotion...