01/2020 Flashcards

(51 cards)

1
Q

Giving feedback with Prototyping

A

It helps to distance oneself from the feedback and habe an objective discussion about what needs to be improved

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2
Q

When solving problems - try to understand the needs of the customer first

A

For example: think why employees don’t behave as you wish them to do. What blocks them?

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3
Q

Use the techniques of the problem solving books for yourself.

A

For example: break down the problems in different parts

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4
Q

Always think in the shoes of your boss & customer what would you say to yourself if you would be him?

A

E.g. when reflecting on what to do better, what to improve or when to create a new slide deck

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5
Q

in communications (e.g. abstellen mits.pm) = always tell why. people need to understand why this is done

A

When it is something with big impact, make sure your key stakeholder are part of the new

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6
Q

take a 15 second deep breath when feeling nervous - 6 in, 2 hold, 7 out

A

This helps to get your puls back down to 120 which is a perfect state for the mind to perform

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7
Q

in negotiations, make others feel heard

A

Say e.g. you understand his position, then tell him why you think differently and what your position is

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8
Q

no is the start of a conversation and not the end

A

So don‘t give just in, find a common ground

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9
Q

how to be charming: make people feel important

A

Be specific in compliments, listen to what they say and feel ..

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10
Q

storytelling: give the story a preamble, get attention first

A

E.g say how the story that is following is interesting, hilarious, irritating or else

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11
Q

If someone ask you about how you‘re doing, use this opportunity to talk about your successes

A

Still be humble, ask others how they are doing.

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12
Q

vertrauen = Sympathie & Kompetenz

A

Other aspects are: Reliability

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13
Q

Perception mgmt -> andere sprechen wir positiv über uns

A

So make a good job and have others know about it

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14
Q

Be integer and don‘t do something you wouldn’t do/say with other people present

A

Either in emails, conversations or else

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15
Q

Bei CV stärker nachfragen, was unter den Positionen verbirgt

A

E.g. ask what did you do at X or during Y

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16
Q

You need to steer what goes into MITS-Leitung.

A

E.g. Slides of Jannick or Marvin

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17
Q

Be successful without trying to be

A

Enjoy the ride, give your best, don’t care if others don’t feel that way

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18
Q

mysimpleslideshow für einfache Erklärvideos

A

E.g for simle learning videos

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19
Q

In Performance Reviews or Giving Feedback: ask for self-reflection first

A

E.g ask how someone see himself

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20
Q

dont plan your role, just live it and slides etc. only where you need permission

A

E.g when you wasted to much time defining the framework for Continuos Transformation. Just be what you want to be and then focus on impact you want to generate

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21
Q

we need to stop lead by opinion based argumentation, more evidence based. listen to the base

A

E.g. ask on the floor about how people feel, go to townhalls and listen around

22
Q

Fremde Realitäten mehr Challengen und richtig stellen (Nora, Dominique etc.)

A

Be more assertive, challenge what they say (e.g. ask why they see it that way because you perceived it differently, or you understand thar POV due to X,Y,Z but give another interpretation)

23
Q

When we talk about actions, ask till when and follow up

A

The end of a meeting is so important, ensure accountability. And follow up to it

24
Q

Good Storytelling has various characteristics: emotion, social relatedness, New, Simple,Flow

A

Try to use that when telling something or trying to convince someone

25
If something doesn’t feel right, intervene, put it on the table.
E.g planning Q1 (budget). Speak up when something doesn’t make sense
26
Be more courageous to speak up for your opinion
Act as if you were the leader in all situation
27
In workshops, give clear tasks. And think all those tasks through
What do you want to achieve in the end?
28
If someone says something that is not true - interrupt him/her
Otherwise it will stick
29
Be more deliberate with your quality assurance
Your input (or non input) sets things in motion
30
Be more convinced of yourself
It is good for your soul and performance
31
Not only think of how you can be successful, think how you can make your team and your boss successful
..
32
If something does seem exaggerated or untrue - challenge it
E.g Susi claims this task takes 1 week
33
When you want to convince someone of something controversial, start the sentence with that it is normal to feel rejecting the idea
E.g. i know it sounds a little bit of the top and I was against it as well, but when you think off x,y...
34
Learn how to say no
E.g. Change support M. or Contract with F.
35
Be better in steering through your 1:1
Ask what they have done, and what they are going to do. Ask till when what will be done
36
On slides think about wording and what others will associate with it
E.g playbook, phase product teams, etc.
37
Think more of what others think, what they motivate, how you can help/influence them
E.g. make a persona, stakeholder map for all your senior stakeholder
38
In first interviews, ask more technical questions
Otherwise you waste time with 2nd tier candidates in the 2nd round
39
Ask more coaching questions in 1:1
- give me a short overview - where do you see challenge? - what are you doing against this challenges? - what is the next outcome you‘ll habe achived? ...
40
Culture & Change happens through leadership.
You need to enable those who scale what you want
41
Put yourself more into the shoes of the others
Think more deliberately what they think, how they feel, what makes them support
42
Reflect what are binding and what are inhibiting factors that influence your target group
What is convincing for them and what holds them back?
43
Meditation is all about focusing on your breath and breathing rightly
Letting thoughts go, saying it’s ok, relativating
44
Don’t work after 8 o‘ clock
You can’t sleep, rather take the time learning
45
Challenge more
Challenge content, challenge timeline (ask what till when), don’t micro manage, ask more about problems
46
Always know the why
In every activity, know why this is something I should do and what problem it solves
47
Always prepare yourself when going into a meeting, especially in a negotiation meeting
E.g. Kornferry - write down the solutions you are fine with, plan how you want to achieve the results, what the interests if others are. Don’t be afraid of drawing a line what you don’t want
48
When going into a negotiation, think about who you are meeting with, what their interest are and especially what you want. What scenarios work for you. And don’t be afraid of negotiation
Eg KF you could have done a better job, if you had prepared in the morning or before hand
49
In JF mehr auf Meta-Ebene & dann konkrete Massnahmen
Auch im Team Retro: konkrete Massnahmen
50
In the future: let the team do thhe first round of Interview
So you include them and you save time
51
In your role, think more about structures
Don‘t take circumstances for granted.